What users are saying about

AppAssure

19 Ratings

CommVault

Top Rated
53 Ratings

AppAssure

19 Ratings
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Score 6.3 out of 101

CommVault

Top Rated
53 Ratings
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Score 8 out of 101

Add comparison

Likelihood to Recommend

AppAssure

AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
Tony Albanese profile photo

CommVault

Well Suited: Large and complex environments with high retention and varied data sets. If VTL is desired this solution is amazing. Less Well Suited: Highly virtualized environments who need a simple turn key solution with fast recovery times.
Daniel Hereford profile photo

Feature Rating Comparison

Data Center Backup

AppAssure
6.8
CommVault
8.9
Universal recovery
AppAssure
8.0
CommVault
8.8
Live recovery
AppAssure
8.0
CommVault
7.9
Recovery verification
AppAssure
9.1
CommVault
8.5
Business application protection
AppAssure
6.4
CommVault
9.0
Multiple backup destinations
AppAssure
9.8
CommVault
9.1
Incremental backup identification
AppAssure
7.0
CommVault
9.1
Backup to the cloud
AppAssure
5.1
CommVault
9.1
Deduplication and file compression
AppAssure
3.2
CommVault
8.9
Snapshots
AppAssure
4.2
CommVault
8.8
Flexible deployment
AppAssure
CommVault
9.3
Management dashboard
AppAssure
CommVault
8.4
Platform support
AppAssure
CommVault
8.9
Retention options
AppAssure
CommVault
9.4
Encryption
AppAssure
CommVault
9.1

Pros

  • Installation and setup is simple. You can be up and running in minutes.
  • Your backups can be replicated to the cloud or to another AppAssure server to give you additional protection.
  • The user interface is simple and easy to use and improvements in the UI and reporting are getting better with each update.
Tony Albanese profile photo
  • As the product has matured its efficient use of WAN resources has improved with deduplication allowing us to protect complex remote systems with limited bandwidth.
  • The Commvault interface provides a fairly consistent look and feel regardless of what type of agent or workload you are trying to protect.
  • The use of Storage polices allows for very granular control over how various workloads on the same system may be protected and retained.
  • The ability to create dynamic groups based on an endless number of attributes makes automation of backup sets easy.
  • Console auditing is great to prove who made changes to the environment as every change is logged within the system and can be retained for as long as you select.
  • The reporting engine is very robust and has flexibility to generate adhoc or scheduled reports.
Keith Luken profile photo

Cons

  • My biggest pet peeve is when the agent on a protected machine stops working. These failures don't show up on my daily report. I need to check the GUI to insure all the agents are talking to the core. Killing the agent process on the protected machine, then starting the service always seems to get them talking once again.
  • Linux support is limited to specific distributions. We often have to enlist AppAssure Technical Support to get our Linux VMs protected.
  • Dell releases patches to both the core and agents. The GUI reports the version of the version level but nothing about any applied patches.
Tony Albanese profile photo
  • The Java client (and only client) has been a pain point as it is very particular as to what version of Java you have running
  • Over the years the deduplication engine has been less than robust, much of which has been resolved in the latest version. There are still some deduplication gotchas that you need to plan and be prepared for. V11 is really the first version I would consider truly ready for prime time with lareg deduplication workloads.
  • Their windows agents still have a reliance on .Net which means not all upgrades are without a reboot. If you are not careful you can leave a system unprotected until it is rebooted.
  • The custom report engine requires you to understand the underlying database structure and needs to be improved to be more intuitive with selectable criteria and fields.
Keith Luken profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
CommVault3.0
Based on 1 answer
I feel like our previous solution was more reliable and flexible.
Elena Goryainova profile photo

Usability

No score
No answers yet
No answers on this topic
CommVault7.5
Based on 2 answers
Not a simple solution to use and one with a lexicon and vocabulary you will need to be familiar with in order to use the product to its potential.
Daniel Hereford profile photo

Implementation

AppAssure6.0
Based on 1 answer
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
Tony Albanese profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Price, features, and ease of use made AppAssure an easy decision for us.
Tony Albanese profile photo
Functionality and ease of use makes it easy to deploy/adopt and makes new hires on boarding process quicker
No photo available

Return on Investment

  • Early versions of the product and conflicting "Best Practices" made our initial implementation problematic. Enlisting Dell Professional Services to assist us with our 5.3 to 5.4 upgrade was well worth it and put us in the right place. If you are using a VAR for your implementation make sure they have the experience needed.
  • When a web developer broke our corporate web site, I was able to export a backup to a new VM and get us back online in less time than it took to figure out what broke.
  • AppAssure's ease of use has allowed our help desk staff to do end user file restores without involving system administrators.
Tony Albanese profile photo
  • The IT ROI, especially in our law enforcement environment has been extremely beneficial. The time it takes for FOI requests for email have been cut down to at least half.
  • The management servers are difficult to host on virtual servers due to storage requirements, so this impact of limited data center space is less beneficial.
  • I usually only have to contact support about 2 or 3 times a year at most, so IT is save the time of having to troubleshoot with support.
Graham Murison profile photo

Pricing Details

AppAssure

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

CommVault

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details