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19 Ratings
Top Rated
54 Ratings
19 Ratings
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Score 6.6 out of 101
Top Rated
54 Ratings
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Score 8 out of 101

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Likelihood to Recommend

AppAssure

AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
Tony Albanese profile photo

CommVault

CommVault is an eEnterprise scale backup solution that is able to provide data protection from ROBO to Regional/Global DC. Application aware plugins provide hot backup. AuxCopy features provide a secondary level of data protection to any medium for long-term data protection.Dedupe tools are excellent. However, there are limitations and it would not work for clients with a DB sitting on ROBO environment.
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Feature Rating Comparison

Data Center Backup

AppAssure
6.7
CommVault
9.1
Universal recovery
AppAssure
8.0
CommVault
9.0
Live recovery
AppAssure
8.0
CommVault
8.5
Recovery verification
AppAssure
9.1
CommVault
8.8
Business application protection
AppAssure
6.4
CommVault
9.1
Multiple backup destinations
AppAssure
9.8
CommVault
9.3
Incremental backup identification
AppAssure
7.0
CommVault
9.3
Backup to the cloud
AppAssure
5.1
CommVault
9.3
Deduplication and file compression
AppAssure
3.1
CommVault
9.1
Snapshots
AppAssure
4.1
CommVault
8.8
Flexible deployment
AppAssure
CommVault
9.4
Management dashboard
AppAssure
CommVault
8.7
Platform support
AppAssure
CommVault
9.1
Retention options
AppAssure
CommVault
9.5
Encryption
AppAssure
CommVault
9.3

Pros

  • It's good when there are no issues with the backup. It works well with file level restores if you can get the systems backed up without any corruptions.
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  • Recent major release upgrades provide tools for pre-flight checks on the management servers if the environment is fit for upgrades or requires attention or fixes prior to a successful upgrade.
  • Recently we went through a management server consolidation exercise and it worked flawlessly and the process was pretty straightforward and easy to follow.
  • Support team is very responsive and provides confidence in solutions and good follow through until the problem is rectified or solved.
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Cons

  • We have many repository corruptions and have to blow our backups away. I would not recommend using this if you are keeping a long retention.
  • We upgraded the agent and it created a new base image. Duplicate base images are eating up into our repository space.
  • I would like to see the repositories go away and use the type that was introduced for replay.
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  • Does not have any migration tools if a customer is migrating from a non-CommVault backup tool to CommVault.
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Likelihood to Renew

No score
No answers yet
No answers on this topic
CommVault3.0
Based on 1 answer
I feel like our previous solution was more reliable and flexible.
Elena Goryainova profile photo

Usability

No score
No answers yet
No answers on this topic
CommVault7.4
Based on 2 answers
Not a simple solution to use and one with a lexicon and vocabulary you will need to be familiar with in order to use the product to its potential.
Daniel Hereford profile photo

Implementation

AppAssure6.0
Based on 1 answer
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
Tony Albanese profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We had Replay in our environment already and the price was right. We figured it might be good to stick with one vendor. Replay was a good product and saved us a couple times with the VM exports. Unfortunately, I can't say the same about AppAssure - anything but headache dealing with support daily.
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Functionality and ease of use makes it easy to deploy/adopt and makes new hires on boarding process quicker
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Return on Investment

  • It is taking too much of our time to manage this product to make sure backups are running.
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  • The IT ROI, especially in our law enforcement environment has been extremely beneficial. The time it takes for FOI requests for email have been cut down to at least half.
  • The management servers are difficult to host on virtual servers due to storage requirements, so this impact of limited data center space is less beneficial.
  • I usually only have to contact support about 2 or 3 times a year at most, so IT is save the time of having to troubleshoot with support.
Graham Murison profile photo

Pricing Details

AppAssure

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

CommVault

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details