What users are saying about
19 Ratings
17 Ratings
19 Ratings
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Score 6.6 out of 101
17 Ratings
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Score 7.5 out of 101

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Likelihood to Recommend

AppAssure

AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
Tony Albanese profile photo

Data Protector

HP Data Protector is suited for medium to large environments that are mixed platform shops, it can handle backup and restores of most major databases and MS applications along with Unix and Linux. It has de-duplication and backup to disk functionality which can be licensed as needed. The virtual environment backup options cover the major players in that area.
Kevin Loeffler profile photo

Feature Rating Comparison

Data Center Backup

AppAssure
6.7
Data Protector
6.7
Universal recovery
AppAssure
8.0
Data Protector
3.0
Live recovery
AppAssure
8.0
Data Protector
8.0
Recovery verification
AppAssure
9.1
Data Protector
9.0
Business application protection
AppAssure
6.4
Data Protector
9.0
Multiple backup destinations
AppAssure
9.8
Data Protector
6.6
Incremental backup identification
AppAssure
7.0
Data Protector
8.0
Backup to the cloud
AppAssure
5.1
Data Protector
1.0
Deduplication and file compression
AppAssure
3.1
Data Protector
9.0
Snapshots
AppAssure
4.1
Data Protector
1.0
Management dashboard
AppAssure
Data Protector
8.0
Platform support
AppAssure
Data Protector
9.0
Retention options
AppAssure
Data Protector
9.0

Pros

  • It's good when there are no issues with the backup. It works well with file level restores if you can get the systems backed up without any corruptions.
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  • It is very reliable on the server side to provide a trustworthy back end.
  • The install was simple and provided an easy way to install and backup Unix servers.
  • The support was always helpful and responded quickly.
John Glenn profile photo

Cons

  • My biggest pet peeve is when the agent on a protected machine stops working. These failures don't show up on my daily report. I need to check the GUI to insure all the agents are talking to the core. Killing the agent process on the protected machine, then starting the service always seems to get them talking once again.
  • Linux support is limited to specific distributions. We often have to enlist AppAssure Technical Support to get our Linux VMs protected.
  • Dell releases patches to both the core and agents. The GUI reports the version of the version level but nothing about any applied patches.
Tony Albanese profile photo
  • Granular recovery extension plugins need to be documented better and kept up to date, this would aid in the installation of these plugins.
  • When deploying Granular Recovery Extensions for VMware and Exchange, security options of the cell need to be turned off (Secure Cell and Encrypted Communication).
  • Reporting on scheduled backups via the advanced scheduling option are non-existent, this needs to be available.
Kevin Loeffler profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Data Protector1.0
Based on 2 answers
It was just not a good fit for our organization. We have an EMC SAN, Data Domain backup storage, and VMWare. Without any other HP software or hardware in our environment I do not see the need to continue using a product that is not well integrated with our other brands
John Glenn profile photo

Usability

No score
No answers yet
No answers on this topic
Data Protector1.0
Based on 1 answer
Every time you create a job it has to be a stand alone and can't step on another one.
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Support

No score
No answers yet
No answers on this topic
Data Protector2.0
Based on 1 answer
Every time you got a new person they said the last guy did it wrong and we would have to change everything.
No photo available

Implementation

AppAssure6.0
Based on 1 answer
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
Tony Albanese profile photo
Data Protector1.0
Based on 1 answer
Pick one person to help you through the process.
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Alternatives Considered

We had Replay in our environment already and the price was right. We figured it might be good to stick with one vendor. Replay was a good product and saved us a couple times with the VM exports. Unfortunately, I can't say the same about AppAssure - anything but headache dealing with support daily.
No photo available
I would chose Networker over HP Data Protector.
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Return on Investment

  • Early versions of the product and conflicting "Best Practices" made our initial implementation problematic. Enlisting Dell Professional Services to assist us with our 5.3 to 5.4 upgrade was well worth it and put us in the right place. If you are using a VAR for your implementation make sure they have the experience needed.
  • When a web developer broke our corporate web site, I was able to export a backup to a new VM and get us back online in less time than it took to figure out what broke.
  • AppAssure's ease of use has allowed our help desk staff to do end user file restores without involving system administrators.
Tony Albanese profile photo
  • I had to work 70 hours week to manage this product.
No photo available

Pricing Details

AppAssure

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Data Protector

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details