What users are saying about

AppAssure

19 Ratings

Datto

32 Ratings

AppAssure

19 Ratings
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Score 6.3 out of 101

Datto

32 Ratings
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Score 8.2 out of 101

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Likelihood to Recommend

AppAssure

AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
Tony Albanese profile photo

Datto

Datto is highly recommend for smaller environments (less than 5 TB of Front End Data) with limited IT staff and resources.
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Feature Rating Comparison

Data Center Backup

AppAssure
6.8
Datto
Universal recovery
AppAssure
8.0
Datto
Live recovery
AppAssure
8.0
Datto
Recovery verification
AppAssure
9.1
Datto
Business application protection
AppAssure
6.4
Datto
Multiple backup destinations
AppAssure
9.8
Datto
Incremental backup identification
AppAssure
7.0
Datto
Backup to the cloud
AppAssure
5.1
Datto
Deduplication and file compression
AppAssure
3.2
Datto
Snapshots
AppAssure
4.2
Datto

Pros

  • It's good when there are no issues with the backup. It works well with file level restores if you can get the systems backed up without any corruptions.
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  • Datto's RoundTrip service, which is an external hard drive provided by Datto to expedite the transfer of larger data sets to the Datto Coud. This can also be used for outages and if replication falls behind.
  • Reporting - Datto does a nice job with the Backup Report page which displays information on a per-agent basis for Screenshots, Forced Backups, Scheduled Backups, Last Screenshot, Last Successful Backup
  • Screenshot Verification - this feature boots and screenshots recovery points created by associated agent. This way, it can ensure that the agent will boot successfully in a restore.
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Cons

  • We have many repository corruptions and have to blow our backups away. I would not recommend using this if you are keeping a long retention.
  • We upgraded the agent and it created a new base image. Duplicate base images are eating up into our repository space.
  • I would like to see the repositories go away and use the type that was introduced for replay.
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  • The only con is the price. I would like to see better margins for reselling the product. We include managing the Datto in our monthly and though we don't have a lot of issues with the Dattos, we do have a dedicated engineer that monitors them so we have a lot invested in offering the Datto line. Otherwise, there is no other con!
Stana Steen profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Datto10.0
Based on 1 answer
I trust the product and service and am satisfied with the direction of the company
Franz Josef Bautista profile photo

Implementation

AppAssure6.0
Based on 1 answer
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
Tony Albanese profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Price, features, and ease of use made AppAssure an easy decision for us.
Tony Albanese profile photo
The product we tired in the past are either out of business or that product line failed. We have used custom BDR solution purchased from a vendor and found that while it worked you were never sure if the restore would work. We did not want to cobble together a solutions and the Datto has more support behind their products than we every could on a home grown system
Stana Steen profile photo

Return on Investment

  • It is taking too much of our time to manage this product to make sure backups are running.
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  • Everything with Datto has been positive. We now have a real Business Continuity Solution that we can stand behind and know that when that emergency happens we will be the hero's when we get the client back up and running in less than 15 minutes from a fatal crash.
  • Our clients have trusted us for 16 years and with the Datto products in our portfolio we know we won't let our clients down when it comes to safe guarding their data.
  • Datto Drive is the perfect alternative to Drop Box and mainly for security reasons. We trust Datto, Drop Box not so much!
Stana Steen profile photo

Pricing Details

AppAssure

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Datto

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.