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32 Ratings
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Score 6.6 out of 101
Top Rated
32 Ratings
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Score 7.1 out of 101

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Likelihood to Recommend

AppAssure

AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
Tony Albanese profile photo

Carbonite EVault

Carbonite EVault has worked well in the SMB environments that we manage.
Brent Goedel profile photo

Feature Rating Comparison

Data Center Backup

AppAssure
6.7
Carbonite EVault
8.0
Universal recovery
AppAssure
8.0
Carbonite EVault
8.3
Live recovery
AppAssure
8.0
Carbonite EVault
8.2
Recovery verification
AppAssure
9.1
Carbonite EVault
7.9
Business application protection
AppAssure
6.4
Carbonite EVault
7.7
Multiple backup destinations
AppAssure
9.8
Carbonite EVault
8.5
Incremental backup identification
AppAssure
7.0
Carbonite EVault
8.6
Backup to the cloud
AppAssure
5.1
Carbonite EVault
8.6
Deduplication and file compression
AppAssure
3.1
Carbonite EVault
7.6
Snapshots
AppAssure
4.1
Carbonite EVault
7.7
Flexible deployment
AppAssure
Carbonite EVault
7.9
Management dashboard
AppAssure
Carbonite EVault
7.5
Platform support
AppAssure
Carbonite EVault
7.5
Retention options
AppAssure
Carbonite EVault
7.7
Encryption
AppAssure
Carbonite EVault
8.5

Pros

  • Continuous backup with deduplication and compression
  • The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
  • Can back up physical and virtual (ESX or Hyper-V).
No photo available
  • Their web portal is easy to use to monitor server, check logs, restore or run an ad-hoc backup job.
  • Minimal problems, but when there is a problem, customer support is friendly and flexible in finding a solution. Contacting through their customer portal is convenient.
  • Competitive pricing for level of service provided.
Eric Romaine profile photo

Cons

  • We have many repository corruptions and have to blow our backups away. I would not recommend using this if you are keeping a long retention.
  • We upgraded the agent and it created a new base image. Duplicate base images are eating up into our repository space.
  • I would like to see the repositories go away and use the type that was introduced for replay.
No photo available
  • It'd be nice if the customer portal and the Evault portal were integrated a little more smoothly.
  • An alert system when backups are not working, to email or even to Evault support would had been a nice feature. This was our fault for not monitoring more closely, but information was lost when our storage vault was moved and the IP address had to be updated. Backups were failing for about a month and only the portal logs were recording the failure.
Eric Romaine profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Carbonite EVault8.1
Based on 4 answers
I trust EVault's product. It has been battle tested and proven. A backup is only as good as its ability to restore. EVault will restore your data when you need it, period.
Shea Taylor profile photo

Implementation

AppAssure6.0
Based on 1 answer
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
Tony Albanese profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We had Replay in our environment already and the price was right. We figured it might be good to stick with one vendor. Replay was a good product and saved us a couple times with the VM exports. Unfortunately, I can't say the same about AppAssure - anything but headache dealing with support daily.
No photo available
We're in the financial industry, so there are certain standards that we make sure we're following. Outsourcing that role to a specialist in the area helps lighten our work load to we can concentrate on day-to-day business activities and not outside regulations. Flexibility, cost, stability, simplicity, reputation and security features are all things we look for and though there are many ways of tackling disaster recovery, we felt EVault provided a solution that checked those boxes with a high level of confidence. We also felt that they'd be able to grow with us as well.
Eric Romaine profile photo

Return on Investment

  • It is taking too much of our time to manage this product to make sure backups are running.
No photo available
  • Our DR plan is based on using EVault backups
  • No hard numbers, but the ability to restore individual files quickly has saved me quite a bit of time and users appreciate the quick turn-around on restore requests
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Pricing Details

AppAssure

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AppAssure Editions & Modules
AppAssure
Additional Pricing Details

Carbonite EVault

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Carbonite EVault Editions & Modules
Carbonite EVault
On-premise Edition
Carbonite EVault Onsite Backup
$0
Carbonite EVault Hybrid Backup
$0
SaaS Edition
Carbonite EVault Cloud Backup
$0
Carbonite EVault Hybrid Backup
$0
Additional Pricing Details