What users are saying about
20 Ratings
2 Ratings
20 Ratings
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Score 6.9 out of 101
2 Ratings
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Score 7 out of 101

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Likelihood to Recommend

AppAssure

AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
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LiveVault

Our company was originally with VaultLogix which was taken over by LiveVault. The transition to the new product was not as smooth as expected and presented us with issues especially with a restore. Restore and what files needed to be included in the backup policy were not communicated to us correctly and it was not until a customer's server failed that we found out we couldn't do a restore because we were missing files that were needed for a complete restore.
I don't believe it works very well for backups of virtual servers. Installation of the product is user-friendly.
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Feature Rating Comparison

Data Center Backup

AppAssure
6.7
LiveVault
8.5
Universal recovery
AppAssure
8.0
LiveVault
6.0
Live recovery
AppAssure
8.0
LiveVault
9.0
Recovery verification
AppAssure
9.1
LiveVault
6.0
Business application protection
AppAssure
6.4
LiveVault
9.0
Multiple backup destinations
AppAssure
9.8
LiveVault
9.0
Incremental backup identification
AppAssure
7.0
LiveVault
9.0
Backup to the cloud
AppAssure
5.1
LiveVault
9.0
Deduplication and file compression
AppAssure
3.1
LiveVault
9.0
Snapshots
AppAssure
4.1
LiveVault
9.0
Flexible deployment
AppAssure
LiveVault
8.0
Platform support
AppAssure
LiveVault
9.0
Retention options
AppAssure
LiveVault
9.0
Encryption
AppAssure
LiveVault
9.0

Pros

  • It's good when there are no issues with the backup. It works well with file level restores if you can get the systems backed up without any corruptions.
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  • Easy to install the client piece.
  • Easy to setup the backup policies.
  • Data encryption and security.
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Cons

  • We have many repository corruptions and have to blow our backups away. I would not recommend using this if you are keeping a long retention.
  • We upgraded the agent and it created a new base image. Duplicate base images are eating up into our repository space.
  • I would like to see the repositories go away and use the type that was introduced for replay.
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  • It does not play very well with virtual servers.
  • Support is not always responsive.
  • Issues with failed backups have cost our company time and money.
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Implementation

AppAssure6.0
Based on 1 answer
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
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No score
No answers yet
No answers on this topic

Alternatives Considered

We had Replay in our environment already and the price was right. We figured it might be good to stick with one vendor. Replay was a good product and saved us a couple times with the VM exports. Unfortunately, I can't say the same about AppAssure - anything but headache dealing with support daily.
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LiveVault is the only product we have used. The reason is that we chose it initially was the fact you can restore individual files. Also that the data is transferred offsite to a secure data center and data is backed up again, providing a second offsite copy.
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Return on Investment

  • It is taking too much of our time to manage this product to make sure backups are running.
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  • LiveVault has initially cost us more labor time than we anticipated for our IT staff.
  • Installing cloud backup has given us a piece of mind that our data and our customer's data is safe.
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Pricing Details

AppAssure

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

LiveVault

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details