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19 Ratings
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19 Ratings
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Score 6.5 out of 101
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Score 6.9 out of 101

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Likelihood to Recommend

AppAssure

AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
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LiveVault

Our company was originally with VaultLogix which was taken over by LiveVault. The transition to the new product was not as smooth as expected and presented us with issues especially with a restore. Restore and what files needed to be included in the backup policy were not communicated to us correctly and it was not until a customer's server failed that we found out we couldn't do a restore because we were missing files that were needed for a complete restore.
I don't believe it works very well for backups of virtual servers. Installation of the product is user-friendly.
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Feature Rating Comparison

Data Center Backup

AppAssure
6.7
LiveVault
8.5
Universal recovery
AppAssure
8.0
LiveVault
6.0
Live recovery
AppAssure
8.0
LiveVault
9.0
Recovery verification
AppAssure
9.1
LiveVault
6.0
Business application protection
AppAssure
6.4
LiveVault
9.0
Multiple backup destinations
AppAssure
9.8
LiveVault
9.0
Incremental backup identification
AppAssure
7.0
LiveVault
9.0
Backup to the cloud
AppAssure
5.1
LiveVault
9.0
Deduplication and file compression
AppAssure
3.2
LiveVault
9.0
Snapshots
AppAssure
4.1
LiveVault
9.0
Flexible deployment
AppAssure
LiveVault
8.0
Platform support
AppAssure
LiveVault
9.0
Retention options
AppAssure
LiveVault
9.0
Encryption
AppAssure
LiveVault
9.0

Pros

  • Installation and setup is simple. You can be up and running in minutes.
  • Your backups can be replicated to the cloud or to another AppAssure server to give you additional protection.
  • The user interface is simple and easy to use and improvements in the UI and reporting are getting better with each update.
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  • Easy to install the client piece.
  • Easy to setup the backup policies.
  • Data encryption and security.
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Cons

  • My biggest pet peeve is when the agent on a protected machine stops working. These failures don't show up on my daily report. I need to check the GUI to insure all the agents are talking to the core. Killing the agent process on the protected machine, then starting the service always seems to get them talking once again.
  • Linux support is limited to specific distributions. We often have to enlist AppAssure Technical Support to get our Linux VMs protected.
  • Dell releases patches to both the core and agents. The GUI reports the version of the version level but nothing about any applied patches.
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  • It does not play very well with virtual servers.
  • Support is not always responsive.
  • Issues with failed backups have cost our company time and money.
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Implementation

AppAssure6.0
Based on 1 answer
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
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No score
No answers yet
No answers on this topic

Alternatives Considered

Anything is better than Backup Exec. I believe Veeam is a far superior product in backing up VMs. Veeam does not have any agents that get installed on servers which is always a plus. It also connects directly to vCenter.CommVault to me is the ultimate solution. The ability to backup physical, VMs, SQL, exchange, applications, and even do E-Discovery make it the ultimate backup suite. If you are looking at a backup suite package to cover all your needs, i think with CommVault you need not look any further.
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LiveVault is the only product we have used. The reason is that we chose it initially was the fact you can restore individual files. Also that the data is transferred offsite to a secure data center and data is backed up again, providing a second offsite copy.
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Return on Investment

  • The compression and dedupe have been great. We are able to back up 10 VMs on only a 2 TB repository. We take differentials every 15 minutes and have held on to backup data for the past 3 years.
  • The pricing of AppAssure is very competitive to the market. However, now that enterprise level backup is more of a commodity, the view of looking at AppAssure should be the Dell backup suite as whole, rather than AppAssure itself.
  • Fast recovery and mount points.
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  • LiveVault has initially cost us more labor time than we anticipated for our IT staff.
  • Installing cloud backup has given us a piece of mind that our data and our customer's data is safe.
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Pricing Details

AppAssure

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

LiveVault

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details