What users are saying about
19 Ratings

Veeam Backup

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Top Rated
159 Ratings
19 Ratings
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Score 6.6 out of 101

Veeam Backup

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Top Rated
159 Ratings
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Score 9 out of 101

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Likelihood to Recommend

AppAssure

AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
Tony Albanese profile photo

Veeam Backup

Veeam Backup is a great addition to most environments. I would be hesitant in an environment where Veeam doesn't officially support a specific product class or OS level. You want to make sure if there is an issue that the Veeam Support is able to assist you.
Michael Jipping profile photo

Feature Rating Comparison

Data Center Backup

AppAssure
6.7
Veeam Backup
9.1
Universal recovery
AppAssure
8.0
Veeam Backup
8.9
Live recovery
AppAssure
8.0
Veeam Backup
9.2
Recovery verification
AppAssure
9.1
Veeam Backup
9.3
Business application protection
AppAssure
6.4
Veeam Backup
9.2
Multiple backup destinations
AppAssure
9.8
Veeam Backup
9.1
Incremental backup identification
AppAssure
7.0
Veeam Backup
9.4
Backup to the cloud
AppAssure
5.1
Veeam Backup
9.1
Deduplication and file compression
AppAssure
3.1
Veeam Backup
8.8
Snapshots
AppAssure
4.1
Veeam Backup
8.7
Flexible deployment
AppAssure
Veeam Backup
9.0
Management dashboard
AppAssure
Veeam Backup
9.2
Platform support
AppAssure
Veeam Backup
9.1
Retention options
AppAssure
Veeam Backup
9.2
Encryption
AppAssure
Veeam Backup
9.0

Pros

  • Continuous backup with deduplication and compression
  • The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
  • Can back up physical and virtual (ESX or Hyper-V).
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  • Backup and recovery of entire VMware VM's and granular recovery of files using Veeam Explorer make this an ideal product. Backup of physical Windows servers using the agent allows the use of a single product for backup.
  • Software installation and setup I found was relatively easy as was setting up backups. I find the interface is intuitive and easy to use once you are familiar with it.
  • Email alerts are important and allow you to verify backup status without having to remote in to check on things. When an issue is reported, it allows me to respond to resolve the issues before the production day starts. Usually, the alert points out an issue that is VMware related and not a Veeam issue.
  • Once Veeam is setup and configured properly, it requires little intervention. Pretty much a set it and forget it solution. Highly reliable.
  • Veeam is an important part of our DR recovery strategy. We can spin up entire VM's at our backup site whenever needed very easily and quickly to resume critical business operations.
  • Veeam works well for backing up encrypted volumes on Windows servers using the backup agent.
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Cons

  • My biggest pet peeve is when the agent on a protected machine stops working. These failures don't show up on my daily report. I need to check the GUI to insure all the agents are talking to the core. Killing the agent process on the protected machine, then starting the service always seems to get them talking once again.
  • Linux support is limited to specific distributions. We often have to enlist AppAssure Technical Support to get our Linux VMs protected.
  • Dell releases patches to both the core and agents. The GUI reports the version of the version level but nothing about any applied patches.
Tony Albanese profile photo
  • One issue we had was that VMware CBD needs to be enabled for it to only backup the change blocks. This requires a change to the vmx file for each. VM.
  • In order to get the best compression and dedupe ratios, we had to build our backup jobs by OS.
  • We needed to deploy multiple proxy servers to handle our environment.
Ben Liebowitz profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Veeam Backup8.5
Based on 2 answers
We really like the product and can't really complain about its performance at this point. We've also had it deployed for years and it would be difficult to migrate to another solution, not to mention hard to justify the cost of a new solution when this one is working as well as it is.
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Usability

No score
No answers yet
No answers on this topic
Veeam Backup9.0
Based on 2 answers
Overall we have been very pleased with the solution for our virtual infrastructure. I would not give it 10 because I am not really happy with the troubles we get into while backing up our physical servers directly.
Ravinder Gupta profile photo

Support

No score
No answers yet
No answers on this topic
Veeam Backup10.0
Based on 1 answer
When I needed support I was able to call and get assistance from a live person very quickly. They were very helpful with all aspects of the software from installation and configuration issues to recovery and everyday maintenance issues
Alec Larson profile photo

Implementation

AppAssure6.0
Based on 1 answer
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
Tony Albanese profile photo
Veeam Backup10.0
Based on 1 answer
Just follow the instructions and the software is super simple to install.
No photo available

Alternatives Considered

Anything is better than Backup Exec. I believe Veeam is a far superior product in backing up VMs. Veeam does not have any agents that get installed on servers which is always a plus. It also connects directly to vCenter.CommVault to me is the ultimate solution. The ability to backup physical, VMs, SQL, exchange, applications, and even do E-Discovery make it the ultimate backup suite. If you are looking at a backup suite package to cover all your needs, i think with CommVault you need not look any further.
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All 3 of these backups solutions are very valuable to me. I use Veeam Backup and Replication for my primary onsite backup solution. I use Cloudberry for my File Server backup to AWS because I really like the way it stores the multiple versions of files that are modified. Zerto is my primary solution for our offsite replication. It works very well for us to use all 3 since they all have different jobs and provide the reliability of multiple vendors to multiple backup repositories via multiple paths.
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Return on Investment

  • Early versions of the product and conflicting "Best Practices" made our initial implementation problematic. Enlisting Dell Professional Services to assist us with our 5.3 to 5.4 upgrade was well worth it and put us in the right place. If you are using a VAR for your implementation make sure they have the experience needed.
  • When a web developer broke our corporate web site, I was able to export a backup to a new VM and get us back online in less time than it took to figure out what broke.
  • AppAssure's ease of use has allowed our help desk staff to do end user file restores without involving system administrators.
Tony Albanese profile photo
  • Veeam was a critical piece of our compliance initiatives - allowing us to have some assurance over data integrity and BC/DR.
  • Being able to restore individual files, emails, and accounts was a life saver on multiple instances where mistakes had been made.
No photo available

Pricing Details

AppAssure

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Veeam Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details