What users are saying about

Appcast

1 Ratings
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Score 9 out of 101

HealthcareSource Position Manager

6 Ratings
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Score 3.7 out of 101

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Likelihood to Recommend

Appcast

It has allowed me to streamline my job ad buying and selling process all in one dashboard.
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HealthcareSource Position Manager

If their HRIS system holds all their data - employees, supervisors, positions then HealthcareSource can really take advantage of that data and save you a lot of time. We looked at a lot of systems and one of our needs was both Applicant Tracking and Performance Management and these systems work very well together. Other systems we looked at didn't have all our most needed features - we needed a vendor that could do both, integrate with our HRIS, report back data in a customizable fashion, and be user friendly. Some systems listed the features but during the demo and product reference calls we found they didn't perform as advertised. Some had reporting but the reporting was missing key data or didn't export in a data friendly manner. We have found HealthcareSource to be not only "pretty" - aka user friendly/non-cluttered but also had the engine under the hood as well that met our data analyst needs.
Melissa Odom profile photo

Feature Rating Comparison

Recruiting / ATS

Appcast
9.0
HealthcareSource Position Manager
5.1
Job Search Site Posting
Appcast
10.0
HealthcareSource Position Manager
8.0
Reporting
Appcast
8.0
HealthcareSource Position Manager
5.0
Job Requisition Management
Appcast
HealthcareSource Position Manager
9.0
Company Website Posting
Appcast
HealthcareSource Position Manager
7.0
Publish to Social Media
Appcast
HealthcareSource Position Manager
4.0
Customized Application Form
Appcast
HealthcareSource Position Manager
1.0
Resume Management
Appcast
HealthcareSource Position Manager
1.0
Duplicate Candidate Prevention
Appcast
HealthcareSource Position Manager
1.0
Candidate Search
Appcast
HealthcareSource Position Manager
1.0
Applicant Tracking
Appcast
HealthcareSource Position Manager
9.0
Collaboration
Appcast
HealthcareSource Position Manager
9.0
Task Creation and Delegation
Appcast
HealthcareSource Position Manager
1.0
Email Templates
Appcast
HealthcareSource Position Manager
6.0
User Permissions
Appcast
HealthcareSource Position Manager
10.0
Notifications and Alerts
Appcast
HealthcareSource Position Manager
5.0

Pros

  • Makes it easy to manage job feeds.
  • Makes it easy to manage traffic acquisition from multiple publishers.
  • Easy to use reporting dashboard for you and your customers.
No photo available
  • I feel they do implementation well.
  • They have great vendors they work with.
  • They are reasonably priced.
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Cons

  • Need to be more open to suggestions from clients.
  • Need to get better customer service turnaround time.
  • Need more knowledgeable staff.
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  • I really like their support software - you can submit help requests by phone, email or a support portal. If it's an easy fix, the fix and communication is quick but when the support needs to move to an higher tier, communication can be slow and although I have no doubt support is working on it, communication could be better to let us know what is going on.
  • They do seem to be getting better about this, but when a new release is coming out and the changes are minor we often get the release notes 1-2 days before the system is updated. Due to varying work schedules, I would like to see the release notes a few weeks in advance. To their credit, the last release which had a few more major changes like a new navigation bar, they did give us a months notice.
  • I know this may be rare of the SAAS world, but I would really rave about the software if I had full custom reporting capability with full read-only database access so I could combine their data with my HRIS data in one report.
Melissa Odom profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
HealthcareSource Position Manager4.6
Based on 2 answers
I have included everything in my review.
Ron Yardeni profile photo

Usability

No score
No answers yet
No answers on this topic
HealthcareSource Position Manager9.0
Based on 1 answer
The product is very intuitive to the end users and our online documentation seems sufficient to train our new employees.
Melissa Odom profile photo

Support

No score
No answers yet
No answers on this topic
HealthcareSource Position Manager7.0
Based on 1 answer
On the previous rating scale, I kept thinking "it depends". If I know it's an easy question or easy fix, the response is super fast. If I know I am asking something complex, custom or I just know it's not going to be able to be answered by 1st tier, it can take some time. I have worked on these issues with them (they are all very nice) I do now have avenues for finding things out from one person. We had one issue where we had a major problem and it required a software patch and their support team worked throughout the weekend to create, QA, and deliver the patch as promised. I was very impressed
Melissa Odom profile photo

Alternatives Considered

No answers on this topic
It's been 4-5 years since our last RFP but at the time we considered Halogen, Lawson Talent Management, Success Factors and Taleo. Some of those vendors were out of the running if they did not offer both a Performance Manager and an Applicant Tracking system. We ideally wanted one vendor who could do both well but if we didn't find one, we would have been willing to look for two vendors. Luckily HealthcareSource does both and does them well. In addition they are expanding their product line and growing. In some cases for those other vendors, the product looked good but when speaking to references their products or customer support didn't stack up. In one case, I had the chance to explore Taleo as a hospital we acquired had in in use. I found it very user friendly but a lot of things just didn't work as advertised. Reporting was very cumbersome as well. The Lawson product was still not fully developed so we couldn't really consider it during our selection process as it just wasn't ready.
Melissa Odom profile photo

Return on Investment

  • Positive sales margins.
  • Positive time allocation.
No photo available
  • It has done its job of a basic applicant tracking system.
No photo available

Pricing Details

Appcast

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Appcast Editions & Modules
Appcast
Edition
Appcast Exchange
$01
Clickcast
$02
1. Pay-Per-Applicant
2. License
Additional Pricing Details

HealthcareSource Position Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
HealthcareSource Position Manager Editions & Modules
HealthcareSource Position Manager
Additional Pricing Details