What users are saying about
8 Ratings
5 Ratings
8 Ratings
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Score 8 out of 100
5 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Appcues

Appcues works well for building in-app walkthroughs, modal windows to pop up information to users, and collect feedback from users. It's very easy to use, but it can be cumbersome at times and you do run into roadblocks that force you to create workarounds. For more purposes Appcues works great.
Tim Aderman | TrustRadius Reviewer

BrandsEye

If you are looking for an analytics product that doesn't just monitor, but also listens to online conversations then BrandsEye is the ideal tool.
Edith Londekile Ngcobo | TrustRadius Reviewer

Pros

Appcues

  • Appcues makes the setup process extremely simple. Rather than having to build all of the cues and flows into our app, we simply installed the Appcues code which essentially lays over top our app and allows us to build any new flows we'd like and push them live without having to consult our engineers.
  • Appcues provides a variety of cue options to display to users. There are tooltips, slide outs and full modals. This allows us to target users on different pages without being too invasive.
  • Their targeting and reporting is also superb. We're able to show flows to certain users based on URL paths and other actions they've taken within our app. We can also see some great reports of users who have completed our flows and metrics on where they stopped if they did not complete a flow.
Jared DeLong | TrustRadius Reviewer

BrandsEye

  • Reporting
  • Customer support
Anonymous | TrustRadius Reviewer

Cons

Appcues

  • There are certain limitations of where tooltips can be placed, depending on the application is built.
  • The way 'appcues' are organized in the management console can be a little more user-friendly.
Juan Palma | TrustRadius Reviewer

BrandsEye

  • A super-lite "budget" account option for short-term projects.
Leonie Mollentze | TrustRadius Reviewer

Alternatives Considered

Appcues

One of the things we really loved about Appcues that ultimately led us to go with them is that it has a two-way integration with Heap Analytics. We are big fans of Heap, so being able to create user segments in Heap and push them over to Appcues to show modals to was a huge plus to us. We also found Appcues to be easier than many of the other products out there, which meant less time training new employees how to use it.
Tim Aderman | TrustRadius Reviewer

BrandsEye

The local support for us is key, and Amy, our account manager, is a legend. We couldn't be happier with BrandsEye.
Jeffrey Denning | TrustRadius Reviewer

Return on Investment

Appcues

  • We receive less support tickets from new users because our Appcues flows guide them through completing basic tasks in their account.
  • Customers in our trial accounts and free accounts rarely reach out to our team with setup needs.
  • Customers using our Appcues flows love the experience, which is crucial during the onboarding process -- especially since our user-base can be less technically savvy.
Jared DeLong | TrustRadius Reviewer

BrandsEye

  • As I have only been using the software for approximately 3 weeks it is difficult to say.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Appcues

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Appcues Editions & Modules

Edition
Essentials$2991
Growth$8792
EnterpriseContact sales team
  1. per month/billed monthly
  2. per month/billed annually
Additional Pricing Details

BrandsEye

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

BrandsEye Editions & Modules

Edition
BrandsEye$199.001
  1. Per Month
Additional Pricing Details

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