Appcues vs. DataEQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appcues
Score 8.6 out of 10
N/A
Appcues is online software for creating in-product experiences such as user onboarding, feature announcements, etc. without writing any code. (The vendor believes it's the non-technical people who oftentimes have the best information about a software user's needs and desires.) The goal of using Appcues is to improve product engagement within the user's own customer base.
$299
per month/billed monthly
DataEQ
Score 8.3 out of 10
Enterprise companies (1,001+ employees)
BrandsEye is a South African reputation management and social media monitoring system competing with vendors like Trackur. BrandsEye scours the social web for mentions and uses crowdsourced analysis to judge sentiment.N/A
Pricing
AppcuesDataEQ
Editions & Modules
Essentials
$299
per month/billed monthly
Growth
$879
per month/billed annually
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
AppcuesDataEQ
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEnterprise focused solution, with pricing based on data volumes
More Pricing Information
Best Alternatives
AppcuesDataEQ
Small Businesses
Pendo.io
Pendo.io
Score 8.2 out of 10
Simplify360
Simplify360
Score 7.7 out of 10
Medium-sized Companies
Whatfix
Whatfix
Score 9.1 out of 10
Zoho Desk
Zoho Desk
Score 8.9 out of 10
Enterprises
Whatfix
Whatfix
Score 9.1 out of 10
Desk.com
Desk.com
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AppcuesDataEQ
Likelihood to Recommend
7.7
(7 ratings)
8.3
(4 ratings)
User Testimonials
AppcuesDataEQ
Likelihood to Recommend
Appcues
It is well suited for SaaS products or services that have a highly complex user interface. Through Appcues, you can ensure that people discover all the existing and new features and make them understand the value of your product as soon as possible to address the evergreen issue of churn. But if your user interface is really messed up, you should change the product itself instead of using a tool like Appcues to explain everything on the screen.
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BrandsEye
If you are looking for an analytics product that doesn't just monitor, but also listens to online conversations then BrandsEye is the ideal tool.
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Pros
Appcues
  • As a whole, Appcues is very easy to use.
  • You can build templates to easily style future modal windows and tooltips.
  • They have great customer service! Any time I've had a question our support rep always gets back to me with solutions.
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BrandsEye
  • Reporting
  • Customer support
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Cons
Appcues
  • We were extremely surprised that there are not any Appcues used in Appcues. The app is pretty easy to use, once you figure out how to use it. There were not any type of tutorials when we logged in that quickly walked through how to setup a flow.
  • Appcues has lots of support articles, however they are almost so numerous that it was hard to find simple onboarding documentation that we found useful.
  • The different tooltips and product actions are great, but being able to customize the different cues a little bit more by changing sizes and aspect ratios could be an improvement.
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BrandsEye
  • A super-lite "budget" account option for short-term projects.
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Alternatives Considered
Appcues
It has a much, much better user interface, better customer care, and of course better pricing. This along with the fact that they were very accommodating for our use case ensured we went ahead with Appcues.
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BrandsEye
The local support for us is key, and Amy, our account manager, is a legend. We couldn't be happier with BrandsEye.
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Return on Investment
Appcues
  • Appcues has allowed us to quickly deploy user help features that target specific users, audiences, even customers with very little effort.
  • Appcues has helped gain user traction by providing helpful tooltips, tours, and other rich content, reducing the first-time user learning curve.
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BrandsEye
  • As I have only been using the software for approximately 3 weeks it is difficult to say.
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ScreenShots

DataEQ Screenshots

Screenshot of Various Dashboard WidgetsScreenshot of BrandsEye dashboard