Appcues vs. Netcore Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appcues
Score 9.1 out of 10
N/A
Appcues is online software for creating in-product experiences such as user onboarding, feature announcements, etc. without writing any code. (The vendor believes it's the non-technical people who oftentimes have the best information about a software user's needs and desires.) The goal of using Appcues is to improve product engagement within the user's own customer base.
$299
per month/billed monthly
Netcore Cloud
Score 8.6 out of 10
N/A
Netcore Cloud’s Customer Engagement & Experience platform (formerly known as Netcore Smartech) is presented as a one-stop growth platform that enables marketers, growth, and product managers to drive conversations with customers across multiple touchpoints. Backed by AI/ML, Netcore Cloud enables website and mobile app brands to fuel omnichannel growth. The platform offers: - Actionable unified customer profiles by stitching user data from…N/A
Pricing
AppcuesNetcore Cloud
Editions & Modules
Essentials
$299
per month/billed monthly
Growth
$879
per month/billed annually
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
AppcuesNetcore Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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AppcuesNetcore Cloud
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Score 10.0 out of 10
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User Ratings
AppcuesNetcore Cloud
Likelihood to Recommend
7.7
(7 ratings)
9.0
(3 ratings)
User Testimonials
AppcuesNetcore Cloud
Likelihood to Recommend
Appcues
It is well suited for SaaS products or services that have a highly complex user interface. Through Appcues, you can ensure that people discover all the existing and new features and make them understand the value of your product as soon as possible to address the evergreen issue of churn. But if your user interface is really messed up, you should change the product itself instead of using a tool like Appcues to explain everything on the screen.
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Netcore Solutions Pvt Ltd
This platform seems to be a perfect one for email marketing, newsletters, tracking of emails, etc. I've heard it's also a good platform for lead management, their scorring and grading, lead nurturing, building product related tracking such as API integration, retention cohorts, flows, etc. however, haven't tried that part personally.
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Pros
Appcues
  • As a whole, Appcues is very easy to use.
  • You can build templates to easily style future modal windows and tooltips.
  • They have great customer service! Any time I've had a question our support rep always gets back to me with solutions.
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Netcore Solutions Pvt Ltd
  • Increase in the number of customers as the conversion of users is increasing.
  • Strategically targeting customers according to their taste.
  • Deliver instant SMS, emails etc. which is great.
  • Single click analytic reports.
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Cons
Appcues
  • We were extremely surprised that there are not any Appcues used in Appcues. The app is pretty easy to use, once you figure out how to use it. There were not any type of tutorials when we logged in that quickly walked through how to setup a flow.
  • Appcues has lots of support articles, however they are almost so numerous that it was hard to find simple onboarding documentation that we found useful.
  • The different tooltips and product actions are great, but being able to customize the different cues a little bit more by changing sizes and aspect ratios could be an improvement.
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Netcore Solutions Pvt Ltd
  • Need a mobile app too, so that we can access it easily. It is only cloud-based.
  • Costly.
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Alternatives Considered
Appcues
It has a much, much better user interface, better customer care, and of course better pricing. This along with the fact that they were very accommodating for our use case ensured we went ahead with Appcues.
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Netcore Solutions Pvt Ltd
Netcore Smartech offers much wide range of products and services instead of just the ones related to Marketing. It offers lead management, their scoring and the sales cycles which the Sales teams can also use in future. Also, it offers a lot more integrations and automations which can sincerely help sales teams define their flow and daily processes.
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Return on Investment
Appcues
  • Appcues has allowed us to quickly deploy user help features that target specific users, audiences, even customers with very little effort.
  • Appcues has helped gain user traction by providing helpful tooltips, tours, and other rich content, reducing the first-time user learning curve.
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Netcore Solutions Pvt Ltd
  • Increase in revenue.
  • Cost reduction.
  • Lead generation, gaining new customer, retaining old customers.
  • Brand and campaigns promotions easily and effectively.
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ScreenShots

Netcore Cloud Screenshots

Screenshot of Build a 360 degree customer viewScreenshot of Insights to fuel customer engagement strategiesScreenshot of Create no-code product experiencesScreenshot of Trigger 1:1 product recommendationsScreenshot of Gather user data from multiple channels (both offline and online) and create actionable unified customer profiles on our Customer Data platform