What users are saying about
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Top Rated
144 Ratings
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Top Rated
60 Ratings

AppDynamics

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Top Rated
144 Ratings
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Score 8.3 out of 100

Catchpoint

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Top Rated
60 Ratings
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Score 9 out of 100

Feature Set Ratings

    Application Performance Management

    8.3

    AppDynamics

    83%

    Catchpoint

    Feature Set Not Supported
    N/A
    AppDynamics ranks higher in 8/8 features

    Application monitoring

    9.1
    91%
    35 Ratings
    N/A
    0 Ratings

    Database monitoring

    8.0
    80%
    35 Ratings
    N/A
    0 Ratings

    Threshold alerts

    9.0
    90%
    34 Ratings
    N/A
    0 Ratings

    Predictive capabilities

    7.3
    73%
    34 Ratings
    N/A
    0 Ratings

    Application performance management console

    8.8
    88%
    33 Ratings
    N/A
    0 Ratings

    Collaboration tools

    7.9
    79%
    26 Ratings
    N/A
    0 Ratings

    Server availability and performance monitoring

    8.2
    82%
    6 Ratings
    N/A
    0 Ratings

    Server usage monitoring and capacity forecasting

    8.6
    86%
    6 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Catchpoint is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

    Likelihood to Recommend

    8.4

    AppDynamics

    84%
    35 Ratings
    8.9

    Catchpoint

    89%
    45 Ratings

    Likelihood to Renew

    9.0

    AppDynamics

    90%
    1 Rating
    9.1

    Catchpoint

    91%
    1 Rating

    Usability

    AppDynamics

    N/A
    0 Ratings
    5.5

    Catchpoint

    55%
    2 Ratings

    Support Rating

    8.1

    AppDynamics

    81%
    12 Ratings
    8.9

    Catchpoint

    89%
    48 Ratings

    Likelihood to Recommend

    AppDynamics

    AppDynamics is the leading supplier of Application Performance Monitoring (APM). With great support that can help with any question to the scalable infrastructure that allows customers both cloud and on-premise solutions. AppDynamics allows for instrumenting anything from small applications to entire infrastructures ranging all the way from the front-end to load balancer, to the backend to the database, and even map external services. No other product on the market comes close to the span of what AppDynamics can provide in terms of service, scalability, and versatility.
    Thue Vestergaard Iversen | TrustRadius Reviewer

    Catchpoint

    Experience testing. We have many many many forms that require the user step thru certain sequences to get to specific places to enter in the information. Once achieved, the user must use that information to perform other actions that must be frequently tested for response time and information accuracy. Once the first several forms are completed, they will in turn effect the outcome of the other actions. CP allows us to test each step of the experience and allows us to focus on specific actions and results. CP is not well suited to test environments that are ever changing as it is not as modularized as it can be. In environments that constantly change, it is difficult to keep CP up to date.
    Anonymous | TrustRadius Reviewer

    Pros

    AppDynamics

    • you can easily identify where there is a problem in the code at the time of error.
    • With Network Visibility, you can see how much bandwidth your applications are using between nodes.
    • You can easily detect SQL statements or stored procedures that consume most of the system resources and get statistical data.
    Anonymous | TrustRadius Reviewer

    Catchpoint

    • Performance Chart Metrics: series of graphs and a chart summary. The number of graphs drawn depends on the metrics and settings chosen for the chart.
    • Catchpoint synthetic test that will be set up target an endpoint or URLS
    • Catchpoint Real User Monitoring (RUM) collects data from users browsing our sites via a JavaScript snippet.
    Habtamu Asfaw | TrustRadius Reviewer

    Cons

    AppDynamics

    • Synergy with Logic Monitor which we use for our infrastructure monitoring.
    • a fair amount of continual configuration to prevent false positives
    • There are a lot of technologies that App Dynamics covers and documentation is a bit of a weak spot in finding clear documentation, configuring dashboards, etc.
    William Guertin | TrustRadius Reviewer

    Catchpoint

    • Adding an endpoint to be monitored requires a lot of steps (since there are a lot of functions and features). A quick-add feature would be nice. If the settings are similar, the interface allows you to duplicate an existing setup and tweak the settings.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    AppDynamics

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    Catchpoint

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    AppDynamics

    AppDynamics 9.0
    Based on 1 answer
    its working for us, we are familiar and comfortable with the tool and its proven valuable/indispensable in helping evaluate our code.
    William Guertin | TrustRadius Reviewer

    Catchpoint

    Catchpoint 9.1
    Based on 1 answer
    Great and convenient to use.
    Anonymous | TrustRadius Reviewer

    Usability

    AppDynamics

    No score
    No answers yet
    No answers on this topic

    Catchpoint

    Catchpoint 5.5
    Based on 2 answers
    It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
    Anonymous | TrustRadius Reviewer

    Support Rating

    AppDynamics

    AppDynamics 8.1
    Based on 12 answers
    AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
    Eduin Zuloaga | TrustRadius Reviewer

    Catchpoint

    Catchpoint 8.9
    Based on 48 answers
    I have supported 20-30 different vendor tools in my career and Catchpoint, by far, has the best customer service that I have ever experienced. They are very responsive and thoroughly track and provide visibility on progress. Their level one resources are generally very knowledgeable. Also, support is more than happy to join bridge calls to help troubleshoot application issues if requested. Finally, the scope of service provided by support is not just typical support activities - they will also help in creating new monitors, providing training/education, etc... I am extremely happy with Catchpoint support!
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    AppDynamics

    AppDynamics is still a good solution as this is one the earliest tool available in the APM space and people are used to this Application usage. However other products are also doing great as Dynatrace is the biggest competitor since it adds on all the AppDynamics features plus it gives additional information readily available. Now Honeycomb is also rising in terms of SLI and SLO objectives.
    Rekha Yadav | TrustRadius Reviewer

    Catchpoint

    Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
    Brian Gill | TrustRadius Reviewer

    Return on Investment

    AppDynamics

    • Platform map drilldown capabilities and code-level visibility helped us to find the root cause of problems faster
    • Threshold alerts made proactive problem handling easier
    • Data capture module helped us to link technical data with business data and support customers far more efficiently
    Anonymous | TrustRadius Reviewer

    Catchpoint

    • The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
    • Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
    • I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay
    Anonymous | TrustRadius Reviewer

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