Likelihood to Recommend
AppDynamics is well suited to large IT organizations ie telcos where there is legacy combined with modern systems ie containerized environments and cloud deployments, mobile, web as well as onprem. AppDynamics can follow the transactions into all of these areas and provide a single view on the health of the systems.
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ConnectWise RMM is well suited for my small IT business to keep track of my many clients that a company like mine with less than 5 employees to monitor in one interface. It is very easy to implement, monitor and setup alerts. The monitor of patching is one of the main reasons we went with ConnectWise RMM. We use their
software as wells.
Read full review Pros you can easily identify where there is a problem in the code at the time of error. With Network Visibility, you can see how much bandwidth your applications are using between nodes. You can easily detect SQL statements or stored procedures that consume most of the system resources and get statistical data. Read full review Provides lightweight, easy to install software agent to deploy to client devices Robust reporting, including hardware & installed software reports Provides generally stable service for remote access to client devices Read full review Cons Data Privacy is the most concerning thing with AppDynamics and the SSO authentication is very limited During load testing the graph output is not as expected and delayed Sometime Server details in the portal is missing in real time, which can indeed cause issue in long term and during performance tracking Read full review We lost some functionality with LogMeIn after moving to Command - starting services, adding users in the background on PCs Setting up MAC users is not easy resolving existing tickets in the portal - understanding the ConnectWise notes Account Management - Since ConnectWise took over, we have no idea who our account management team is. Patch Management needs more improvement Read full review Likelihood to Renew
its working for us, we are familiar and comfortable with the tool and its proven valuable/indispensable in helping evaluate our code.
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AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
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AppDynamics is easy to use when compared with
and provide rich user interface. We prefer AppDynamics as it gives more data insight. We can easily install the AppDynamics agent and integrate with application. Also AppDynamics subscription cost was in budget with our organization that result in overall business growth.
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) would be the aforementioned "heavy-duty" kind of RMM tool. It's big, it's complex, and very capable compared to Continuum Command. That said, the impetus is very much on the service provider to configure and maintain nearly 100% of the product, whereas in Continuum Command there is a lot that is maintained by their team for you. Even without paying for the premium NOC services, the cloud-first construction and other specific features (like the Windows patch testing and delaying, etc.) are clear wins over the more traditional RMMs like Automate. Automate certainly wins in the technical prowess department. Its scripting engine and level of customization are unrivaled across basically all of the rest of the tools out there. As such, it will be very interesting to see what happens now that these two products live under the same roof. Hopefully, someday, a powerful hybrid of the tool that ConnectWise can focus all development on that harness the positives of each. Keep your eyes peeled...
Read full review Return on Investment Platform map drilldown capabilities and code-level visibility helped us to find the root cause of problems faster Threshold alerts made proactive problem handling easier Data capture module helped us to link technical data with business data and support customers far more efficiently Read full review The product upgrades stay up to date with our business needs. The product is an important part of our overall budget. The product helps with the planning and success of our Department. Read full review ScreenShots