What users are saying about

AppDynamics

40 Ratings
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Score 7.8 out of 101

Dynatrace Data Center RUM

9 Ratings
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Score 9 out of 101

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Likelihood to Recommend

AppDynamics

Errors ranging from JavaScript errors to database errors are shown within the dashboard. The only problem is that setting up the alert for all the different kinds of possible errors isn't always as straight forward as it could be. For example the JavaScript errors, a way to document and report on all of them over a set period of time should be an easy one to set up.
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Dynatrace Data Center RUM

It works really well on all things based on HTTP and the specific decodes it supports. There are guides for configuring but they are not "hard" as you can tweak and twist the decode with RegExs .For the other decodes included, the same applies. You also have full freedom to draw reports backwards and forwards as all data is exposed in the DMI (Data Mining Interface).It also sports a nifty Smartphone interface where you can control what is being published in a role-based setup, making sure your managers only get what they ask for and are spared the techie details.
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Feature Rating Comparison

Application Performance Management

AppDynamics
8.2
Dynatrace Data Center RUM
8.3
Application monitoring
AppDynamics
9.3
Dynatrace Data Center RUM
10.0
Database monitoring
AppDynamics
7.2
Dynatrace Data Center RUM
8.0
Threshold alerts
AppDynamics
8.9
Dynatrace Data Center RUM
10.0
Predictive capabilities
AppDynamics
7.4
Dynatrace Data Center RUM
Application performance management console
AppDynamics
8.3
Dynatrace Data Center RUM
10.0
Collaboration tools
AppDynamics
8.4
Dynatrace Data Center RUM
4.0
Out-of-the box templates to monitor applications
AppDynamics
Dynatrace Data Center RUM
10.0
Application dependency mapping and thresholding
AppDynamics
Dynatrace Data Center RUM
9.0
Virtualization monitoring
AppDynamics
Dynatrace Data Center RUM
9.0
Server availability and performance monitoring
AppDynamics
Dynatrace Data Center RUM
10.0
IT Asset Discovery
AppDynamics
Dynatrace Data Center RUM
3.0

Pros

  • It provides a break down of trends based on a baseline. This gives you an idea on how the application is performing.
  • The ability to drill down and look at the application code is extremely helpful.
  • The application has the ability create its own baseline, which by far is one of the best features.
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  • The ability to correlate Citrix users and their performance to an actual backend application.
  • Full insight into SAP over all the protocols as well as the customized code makes DCRUM a nice augmention to Solution Manager.
  • The high capacity to decode 20 Gbps traffic on a single box/probe makes it easy to slot in even in high density populated DCs.
  • In an effort to help understand and decode unknown traffic the configuration wizard helps and suggests what things to use in the datastream, since hardly any customers have documentation that covers the network traffic/protocol.
  • It's also very handy to be able to define specific traffic to/from a node as Software Services when they are a shared resource, such as a database, web farm or a DNS. That enables you to cherry pick from as many software services as you want when building the application delivery chain which makes up what a user perceives as "an application".
  • High capacity netflow processing helps you to get insight into devices that might be out of reach for various reasons.
  • One very convenient thing is the self-monitoring/maintenance of the system. Often the installations are left running for a very long time and there is comfort in knowing that they will maintain themselves with data rollup and cleaning tasks so you won't be met by a blank screen due to a full HD or the inability to restart without user intervention.
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Cons

  • Functionality on certain features such as reporting.
  • Features on alerts that are out of the box.
  • Lack of documentation regarding upgrades and new features.
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  • Major upgrades process is sometimes unpredictable.
  • The use of SQL Server should be evaluated for something else.
  • Easier SSL key handling.
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Likelihood to Renew

We are a reseller of appdynamics
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No answers on this topic

Usability

No score
No answers yet
No answers on this topic
Dynatrace Data Center RUM10.0
Based on 1 answer
Best of breed.
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Support

No score
No answers yet
No answers on this topic
Dynatrace Data Center RUM9.0
Based on 1 answer
The only thing missing for a 10, would be if they texted or called you back.
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Alternatives Considered

I didnt like any of the functionality or the layout this application provided. I saw the growth with AppDynamics and the possible potential mainly because we have visibility to the actual application code. This is one of the best options by far to ensure the vendor fixes bugs in the code.
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There are a number of similar products in the field. Their challenge is that they are usually very hardware demanding or very narrow in terms of what questions they address as well as to what solution/protocol they can work with. Most of them are not so flexible as DCRUM and their support is traditional whilst the DevOps lab at Dynatrace is very agile and quick to respond.
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Return on Investment

  • It has had a positive impact because anytime there is an issue, we go to AppDynamics first to see what the root cause could have been.
  • We have been providing transaction snapshots to vendors for troubleshooting.
  • So far, I have had nothing but positive feedback from other team members on the functionality and how other team members are using the application.
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  • It has reduced the number of war rooms as well as the number of people involved to address issues.
  • It helps in utilization trending for network capacity.
  • It has prevented poor solutions from hitting production.
  • When the various business units launch own initiatives such as third party tools or new platforms, it's become extremly easy to detect.
  • The reports help in the field of continuous improvement as any changes are immediately discovered and can be compared to history. Deviations from what you have decided as a tolerance corridor can be used to trigger alarms, both positive and negative.
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Pricing Details

AppDynamics

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Dynatrace Data Center RUM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details