What users are saying about
96 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 96 reviews and ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.4 out of 100
Based on 8 reviews and ratings
Likelihood to Recommend
AppDynamics
As it pertains to monitoring database transactions, as our application relies heavily on SQL, AppDynamic's monitoring tool made an immediate impact on sorting which ones are slow. The business transactions that we can capture are limited in the sense that our application works where it can't be limited to 200, so we ended having to setup service endpoints to account for it.

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesLiveAction LiveNX
From a packet tracing standpoint, it was easy to setup and analyze an issue we were having with eigrp errors between 2 data centers. Took a few minutes to stand up on both sides and compare the traffic to determine hellos weren't being sent. On the other spectrum, had it had the analytics of such products as Extrahop, it could have recognized and alerted us of an internal DNS attack we had.

Verified User
Manager in Information Technology
Retail Company, 5001-10,000 employeesFeature Rating Comparison
Application Performance Management
AppDynamics
8.6
LiveAction LiveNX
—
Application monitoring
AppDynamics
8.8
LiveAction LiveNX
—
Database monitoring
AppDynamics
8.7
LiveAction LiveNX
—
Threshold alerts
AppDynamics
9.2
LiveAction LiveNX
—
Predictive capabilities
AppDynamics
7.8
LiveAction LiveNX
—
Application performance management console
AppDynamics
8.6
LiveAction LiveNX
—
Collaboration tools
AppDynamics
8.4
LiveAction LiveNX
—
Network Performance Monitoring
AppDynamics
—
LiveAction LiveNX
7.1
Automated network device discovery
AppDynamics
—
LiveAction LiveNX
7.5
Network monitoring
AppDynamics
—
LiveAction LiveNX
7.5
Baseline threshold calculation
AppDynamics
—
LiveAction LiveNX
5.0
Alerts
AppDynamics
—
LiveAction LiveNX
6.8
Network capacity planning
AppDynamics
—
LiveAction LiveNX
6.0
Packet capture analysis
AppDynamics
—
LiveAction LiveNX
7.5
Network mapping
AppDynamics
—
LiveAction LiveNX
6.8
Customizable reports
AppDynamics
—
LiveAction LiveNX
10.0
Wireless infrastructure monitoring
AppDynamics
—
LiveAction LiveNX
8.0
Hardware health monitoring
AppDynamics
—
LiveAction LiveNX
6.0
Pros
AppDynamics
- Giving a network map of our application that shows where slowdowns are occurring and where network traffic is running into a bottleneck.
- We are able to gather node-specific information that shows the number of sessions a web server or even Redis session statistics.
- We use AppDynamics to give a holistic view of our application allowing us to quickly narrow in on problems.
Senior System Engineer
NetDocumentsComputer Software, 201-500 employees
LiveAction LiveNX
- Network QOS Assessment, and recommendations, and point-and-click remediation
- Network L2/L3 Assessment, and recommendations, and point-and-click remediation
- Network Security Assessment, and recommendations, and point-and-click remediation

Verified User
Professional in Information Technology
Internet Company, 1001-5000 employeesCons
AppDynamics
- Price of the AppDynamics is high. But it has many valuable features. This makes it difficult for small businesses to enter.
- Functionality is overkill for most small to midsize businesses (SMBs). When stacking up product units, it can get pricey for enterprises as well.
- With fine granular configs and customizations available, it will also mean that it is very complicated and requires a certain amount of knowledge before we can make full use of all features in the product. Much careful thought and planning is required to get the most of it. Set-up will be longer. One recommendation is for features to be better documented.

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesLiveAction LiveNX
- I use it primarily as a monitoring tool from a security standpoint, so one complaint is that the filter creation process takes a little time to learn.
- In the digital days of printing less, I do still need to print network diagrams for compliance documentation and some of the larger network diagrams documents do not print easily.
- I wish the network connection lines were easier to see. They are typically very light and you have to drill down to see them more clearly.
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
Likelihood to Renew
AppDynamics
We are a reseller of appdynamics

Verified User
Account Manager in Sales
Computer Networking Company, 11-50 employeesLiveAction LiveNX
No answers on this topic
Support Rating
AppDynamics
AppDynamics 8.1
Based on 8 answers
AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
IT Architecture Manager
Edenred MéxicoComputer Software, 501-1000 employees
LiveAction LiveNX
LiveAction LiveNX 10.0
Based on 1 answer
Can't really rate this, we never had to call support. The product wasn't complicated to setup and learn. We have a high level of network knowledge so the product was self-explanatory.

Verified User
Manager in Information Technology
Retail Company, 5001-10,000 employeesAlternatives Considered
AppDynamics
New Relic is only SaaS and keys off of AppDex scoring (i.e. industry baselines) and not on my application's baselines. Where most of our stuff is custom apps, going off of industry wasn't valuable to us. It was also cost prohibitive

Verified User
Engineer in Information Technology
Non-Profit Organization Management Company, 501-1000 employeesLiveAction LiveNX
There is not any other product that does exactly what LiveAction does. Some come about halfway close, like scrutinizer by Plixer. However, there is a gap with that product as it doesn't give proper quality of service recommendations, or to update l2/l3 configs to head off problems. Plixer's scrutinizer product costs about the same. It was a no-brainer to pick LiveAction.

Verified User
Professional in Information Technology
Internet Company, 1001-5000 employeesReturn on Investment
AppDynamics
- AppDynamics isn't cheap, but it definitely helps to ensure our applications and APIs are up and running without issue. The alerting is usually good but occasionally mixed, for example sometimes flagging a single error as a critical issue since the API is usually completely error free.
- The cost saving in terms of trouble shooting and analyzing issues in production is fantastic - to know about issues before they are reported by customers enables you to be proactive in resolving them and ensuring maximum up time for our applications.

Verified User
Manager in Information Technology
Airlines/Aviation Company, 5001-10,000 employeesLiveAction LiveNX
- Real time insight to network issues whether security related or not.
- Great reporting features for executives.
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
Pricing Details
AppDynamics
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
AppDynamics Editions & Modules
Edition
APM Pro | $3,3301 |
---|---|
APM Advanced | Contact sales team |
APM Peak | Contact sales team |
- per year
Additional Pricing Details
—LiveAction LiveNX
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
LiveAction LiveNX Editions & Modules
—