What users are saying about
97 Ratings
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Score 7.8 out of 100
46 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

AppDynamics

As it pertains to monitoring database transactions, as our application relies heavily on SQL, AppDynamic's monitoring tool made an immediate impact on sorting which ones are slow. The business transactions that we can capture are limited in the sense that our application works where it can't be limited to 200, so we ended having to setup service endpoints to account for it.
Anonymous | TrustRadius Reviewer

Matomo Analytics (formerly Piwik)

This software can be installed manually or via a third party installer. Those less happy with coding may prefer to check availability of Piwik via the web host before choosing it as a preferred option. That aside, the important issue when choosing any analytics package is whether it tracks the range of data that you need. Piwik is very rich in this respect.
Sharon Hurley Hall | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

AppDynamics
8.6
Matomo Analytics (formerly Piwik)
Application monitoring
AppDynamics
8.8
Matomo Analytics (formerly Piwik)
Database monitoring
AppDynamics
8.7
Matomo Analytics (formerly Piwik)
Threshold alerts
AppDynamics
9.2
Matomo Analytics (formerly Piwik)
Predictive capabilities
AppDynamics
7.8
Matomo Analytics (formerly Piwik)
Application performance management console
AppDynamics
8.6
Matomo Analytics (formerly Piwik)
Collaboration tools
AppDynamics
8.4
Matomo Analytics (formerly Piwik)

Pros

AppDynamics

  • Giving a network map of our application that shows where slowdowns are occurring and where network traffic is running into a bottleneck.
  • We are able to gather node-specific information that shows the number of sessions a web server or even Redis session statistics.
  • We use AppDynamics to give a holistic view of our application allowing us to quickly narrow in on problems.
Tyler Twitchell | TrustRadius Reviewer

Matomo Analytics (formerly Piwik)

  • Piwik does a great job of allowing customized campaign tracking to try and hit marketing or funding goals.
  • The robust plugin architecture allows for a large amount of custom development to track very specific needs. The availability of a REST API also allows you to build in support for Piwik to your in-house applications which can enable developers to track bugs with more precision.
  • The dashboard structure allows you to create specialized views for specific user roles so that you can give a specific focus to a small subsection of the reported data. This is an excellent way to show non-technical users only the portion of the data they are interested in without getting bogged down into the details.
Anonymous | TrustRadius Reviewer

Cons

AppDynamics

  • Price of the AppDynamics is high. But it has many valuable features. This makes it difficult for small businesses to enter.
  • Functionality is overkill for most small to midsize businesses (SMBs). When stacking up product units, it can get pricey for enterprises as well.
  • With fine granular configs and customizations available, it will also mean that it is very complicated and requires a certain amount of knowledge before we can make full use of all features in the product. Much careful thought and planning is required to get the most of it. Set-up will be longer. One recommendation is for features to be better documented.
Anonymous | TrustRadius Reviewer

Matomo Analytics (formerly Piwik)

  • I wish there were some additional pre-formatted tiles/tabs to choose from
  • Creating custom data sets for tiles/tabs is not straightforward and there isn't much in the way of explanations on how to do it
  • I have clicked the "WP-Piwik - SEO" button in setting/statistics but can't seem to get the data to populate. Again, not much in the way of "Help" on the site to assist in figuring it out.
Jeff Wallace | TrustRadius Reviewer

Likelihood to Renew

AppDynamics

No score
No answers yet
We are a reseller of appdynamics
Anonymous | TrustRadius Reviewer

Matomo Analytics (formerly Piwik)

Matomo Analytics (formerly Piwik) 8.7
Based on 13 answers
Given, that I do not make a decision wherever to buy the product, I think the biggest culprit would be name recognition (that Piwik currently lacks compared to Google Analytics and such). Also, not to put it into negative light, but being "free" raises eyebrows, as being a lesser software
Mike Tihonchik | TrustRadius Reviewer

Usability

AppDynamics

No score
No answers yet
No answers on this topic

Matomo Analytics (formerly Piwik)

Matomo Analytics (formerly Piwik) 9.0
Based on 3 answers
Piwik succeeds in presenting me (and my associates and my clients...) large amounts of data in a user friendly way. The interface and functionality can easily be customized. While some enhancements do need technical background (API calls by programming language from the webserver or javascript), others are easy to use (goal / event tracking)
Hendrik Schaper | TrustRadius Reviewer

Support Rating

AppDynamics

AppDynamics 8.1
Based on 8 answers
AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
Eduin Zuloaga | TrustRadius Reviewer

Matomo Analytics (formerly Piwik)

Matomo Analytics (formerly Piwik) 7.9
Based on 5 answers
The best thing about the Matomo support is that they have a forum which basically you can find the answer to almost all of your questions and most of the time you don't need to contact them regarding your questions and problems but if you need help they will answer in a reasonable time slots.
Alireza Hassani | TrustRadius Reviewer

Implementation Rating

AppDynamics

No score
No answers yet
No answers on this topic

Matomo Analytics (formerly Piwik)

Matomo Analytics (formerly Piwik) 9.0
Based on 1 answer
Only one hiccup when we were using a beta installation. Other than that, smooth sailing.
Erik Rühling | TrustRadius Reviewer

Alternatives Considered

AppDynamics

New Relic is only SaaS and keys off of AppDex scoring (i.e. industry baselines) and not on my application's baselines. Where most of our stuff is custom apps, going off of industry wasn't valuable to us. It was also cost prohibitive
Anonymous | TrustRadius Reviewer

Matomo Analytics (formerly Piwik)

With Matomo Analytics you have total control of your platform, whereas with Google Analytics you never know how they'll be using your data. Being an open source platform allows you to build plugins and themes for this great platform. Some of the users have already build some plugins freely available and some are commercial.
Jean Franco | TrustRadius Reviewer

Return on Investment

AppDynamics

  • AppDynamics isn't cheap, but it definitely helps to ensure our applications and APIs are up and running without issue. The alerting is usually good but occasionally mixed, for example sometimes flagging a single error as a critical issue since the API is usually completely error free.
  • The cost saving in terms of trouble shooting and analyzing issues in production is fantastic - to know about issues before they are reported by customers enables you to be proactive in resolving them and ensuring maximum up time for our applications.
Anonymous | TrustRadius Reviewer

Matomo Analytics (formerly Piwik)

  • We can see the analytics of our web applications and thus having the insight of the systems' behavior.
  • It helps in improving the performance and scalability of our web application.
  • It helps us improve the user experience on our sites; seeing the user's activity we can take decisions to make it better.
  • A cost-effective tool, since it is free.
Cristian Bodnarasec | TrustRadius Reviewer

Screenshots

Pricing Details

AppDynamics

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

AppDynamics Editions & Modules

Edition
APM Pro$3,3301
APM AdvancedContact sales team
APM PeakContact sales team
  1. per year
Additional Pricing Details

Matomo Analytics (formerly Piwik)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Matomo Analytics (formerly Piwik) Editions & Modules

On-premise Edition
Free download (open source)$0
Content Optimization Bundle$5792
Growth Bundle$1,1492
Premium Bundle$1,4992
Email Support Subscription$2,0902
  1. per installation
SaaS Edition
Essential$91
Business$291
Enterprise$1992
Free 30 day trial$03
  1. number of pageviews (monthly traffic)
  2. your requirements and monthly traffic
  3. limited to 30 days
Additional Pricing Details
On-premise Edition is free to download and install on one's own servers.

Rating Summary

Likelihood to Recommend

AppDynamics
8.9
Matomo Analytics (formerly Piwik)
8.0

Likelihood to Renew

AppDynamics
Matomo Analytics (formerly Piwik)
8.7

Usability

AppDynamics
Matomo Analytics (formerly Piwik)
9.0

Support Rating

AppDynamics
8.1
Matomo Analytics (formerly Piwik)
7.9

Implementation Rating

AppDynamics
Matomo Analytics (formerly Piwik)
9.0

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