AppDynamics vs Micro Focus Diagnostics (formerly HP Diagnostics)

• Integration with multiple frameworks (Java, NodeJS, .NET, etc). Good database monitoring tool as well as end-user and synthetic user monitoring tool.
• Works great for on-premise and is always maturing and keeping up with industry trends.
• It's been in Garter's Leader Quad for years now.
• Very intuitive web UI and IT, Mgmt, QA, Devs, and Ops could easily use it.

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• Agent level customization - For highly performant applications we can easily exclude instrumentation, yet still receive the benefit of historical tracking on common data points like CPU, Heap and GC cycles.
• Support - In the 5+ years working with the product any HP solution engagements have been quick to provide a needed configuration solution.
• Agent Diversity - Have used the product across 6+ differing middleware technologies comprising dozens of version (both middleware and java) combinations.
• Agent installation - With its ability to support a silent type install, automating was a simple task.

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• SaaS is developed prior, then on-premise. We have reasons to need all of it on premise. They stay in step pretty well, and will fulfill promises to deliver. Sometimes, a new functionality is available only in SaaS until it's available for on-premise (2-8 months later depending)
• It's not a real-time monitoring solution. There's a 90 second delay. That wasn't a problem for me, but I had a few that had issue with that.

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• The product does offer a lot of functionality - This can lead to a cluttered user interface and does take some time to become comfortable and proficient in its use.
• Data Volume - We have had some issues in balancing the desire to keep all data and consuming infrastructure storage.

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• No noticeable ROI as such but that's mainly down to our application type. E-Commerce organisations and similar would benefit hugely.
• Did provide us early visibility of failing calls which got stuck in a loop and spammed some of our servers.
• Positive impact in terms of highlighting slow running queries.

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• Performance Tuning - Product is fully integrated to provide baseline and drift across releases.

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