What users are saying about
97 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 97 reviews and ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 5 out of 100
Based on 5 reviews and ratings
Likelihood to Recommend
AppDynamics
As it pertains to monitoring database transactions, as our application relies heavily on SQL, AppDynamic's monitoring tool made an immediate impact on sorting which ones are slow. The business transactions that we can capture are limited in the sense that our application works where it can't be limited to 200, so we ended having to setup service endpoints to account for it.

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesMicro Focus Diagnostics
I would say on 90% of our agent installs everything works without any modification. If the application however makes a large use of memory based cache and analysis that classes will need to be excluded from instrumentation or it will impact performance.
Sr. Infrastructure Engineer
Cox CommunicationsBroadcast Media, 10,001+ employees
Feature Rating Comparison
Application Performance Management
AppDynamics
8.6
Micro Focus Diagnostics
7.8
Application monitoring
AppDynamics
8.8
Micro Focus Diagnostics
9.0
Database monitoring
AppDynamics
8.7
Micro Focus Diagnostics
—
Threshold alerts
AppDynamics
9.2
Micro Focus Diagnostics
8.0
Predictive capabilities
AppDynamics
7.8
Micro Focus Diagnostics
7.0
Application performance management console
AppDynamics
8.6
Micro Focus Diagnostics
8.0
Collaboration tools
AppDynamics
8.4
Micro Focus Diagnostics
7.0
Pros
AppDynamics
- Giving a network map of our application that shows where slowdowns are occurring and where network traffic is running into a bottleneck.
- We are able to gather node-specific information that shows the number of sessions a web server or even Redis session statistics.
- We use AppDynamics to give a holistic view of our application allowing us to quickly narrow in on problems.
Senior System Engineer
NetDocumentsComputer Software, 201-500 employees
Micro Focus Diagnostics
- Agent level customization - For highly performant applications we can easily exclude instrumentation, yet still receive the benefit of historical tracking on common data points like CPU, Heap and GC cycles.
- Support - In the 5+ years working with the product any HP solution engagements have been quick to provide a needed configuration solution.
- Agent Diversity - Have used the product across 6+ differing middleware technologies comprising dozens of version (both middleware and java) combinations.
- Agent installation - With its ability to support a silent type install, automating was a simple task.
Sr. Infrastructure Engineer
Cox CommunicationsBroadcast Media, 10,001+ employees
Cons
AppDynamics
- Price of the AppDynamics is high. But it has many valuable features. This makes it difficult for small businesses to enter.
- Functionality is overkill for most small to midsize businesses (SMBs). When stacking up product units, it can get pricey for enterprises as well.
- With fine granular configs and customizations available, it will also mean that it is very complicated and requires a certain amount of knowledge before we can make full use of all features in the product. Much careful thought and planning is required to get the most of it. Set-up will be longer. One recommendation is for features to be better documented.

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesMicro Focus Diagnostics
- The product does offer a lot of functionality - This can lead to a cluttered user interface and does take some time to become comfortable and proficient in its use.
- Data Volume - We have had some issues in balancing the desire to keep all data and consuming infrastructure storage.
Sr. Infrastructure Engineer
Cox CommunicationsBroadcast Media, 10,001+ employees
Likelihood to Renew
AppDynamics
We are a reseller of appdynamics

Verified User
Account Manager in Sales
Computer Networking Company, 11-50 employeesMicro Focus Diagnostics
No answers on this topic
Support Rating
AppDynamics
AppDynamics 8.1
Based on 8 answers
AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
IT Architecture Manager
Edenred MéxicoComputer Software, 501-1000 employees
Micro Focus Diagnostics
No score
No answers yet
No answers on this topic
Alternatives Considered
AppDynamics
New Relic is only SaaS and keys off of AppDex scoring (i.e. industry baselines) and not on my application's baselines. Where most of our stuff is custom apps, going off of industry wasn't valuable to us. It was also cost prohibitive

Verified User
Engineer in Information Technology
Non-Profit Organization Management Company, 501-1000 employeesMicro Focus Diagnostics
While it has been several years since using BMC Patrol I like that HP doesn't require me to have a custom module added for every different type of product I would like to instrument.
Sr. Infrastructure Engineer
Cox CommunicationsBroadcast Media, 10,001+ employees
Return on Investment
AppDynamics
- AppDynamics isn't cheap, but it definitely helps to ensure our applications and APIs are up and running without issue. The alerting is usually good but occasionally mixed, for example sometimes flagging a single error as a critical issue since the API is usually completely error free.
- The cost saving in terms of trouble shooting and analyzing issues in production is fantastic - to know about issues before they are reported by customers enables you to be proactive in resolving them and ensuring maximum up time for our applications.

Verified User
Manager in Information Technology
Airlines/Aviation Company, 5001-10,000 employeesMicro Focus Diagnostics
- Performance Tuning - Product is fully integrated to provide baseline and drift across releases.
Sr. Infrastructure Engineer
Cox CommunicationsBroadcast Media, 10,001+ employees
Pricing Details
AppDynamics
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
AppDynamics Editions & Modules
Edition
APM Pro | $3,3301 |
---|---|
APM Advanced | Contact sales team |
APM Peak | Contact sales team |
- per year
Additional Pricing Details
—Micro Focus Diagnostics
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Micro Focus Diagnostics Editions & Modules
—