What users are saying about
49 Ratings

Site24x7

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7 Ratings
49 Ratings
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Score 7.4 out of 101

Site24x7

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7 Ratings
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Score 6.6 out of 101

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Likelihood to Recommend

AppDynamics

We execute various types of performance testing such as load testing, stress testing, endurance testing, and spike testing on the daily basis in various environments. It was tough to detect and monitor the performance issues for each type of performance testing, but using AppDynamics, it is possible to create a trend in bottleneck detection. When the performance testing projects integrated with CI/CD pipeline, then the AppDynamics plugin helps a lot. for example, if there is a performance degradation, it allows the job to be failed.
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Site24x7

Site24x7, in particular, its website monitoring is suited to a small company with a small scale web backend with basic functionality. For large scale enterprise companies, it's worth spending the extra and going with a higher end solution. If you want support, then look away now. Despite the negativity, when it works, it does actually work well and does provide accurate data.
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Feature Rating Comparison

Application Performance Management

AppDynamics
7.9
Site24x7
Application monitoring
AppDynamics
8.0
Site24x7
Database monitoring
AppDynamics
7.5
Site24x7
Threshold alerts
AppDynamics
8.3
Site24x7
Predictive capabilities
AppDynamics
7.0
Site24x7
Application performance management console
AppDynamics
8.3
Site24x7
Collaboration tools
AppDynamics
8.0
Site24x7

Pros

  • What sold me was the agent-less monitoring of the databases so we could actually see in real time what days/times we needed to apply additional CPU resources.
  • Provides complete visibility on the application's performance (Application Monitoring), database performance, and infrastructure performance ranging from 1 day - 1 year.
  • The level of insights it provided helped us address the production issues quickly and we started using it for all new development and deployment. It helped us move from being reactive to proactive in identifying and managing issues/ bottlenecks
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  • Very clean website UI. Tests are well categorized and navigation is very simple.
  • The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
  • The cost of the platform is very cheap and the cost also scales at a low amount.
  • No on-premise footprint. All cloud-based.
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Cons

  • SaaS is developed prior, then on-premise. We have reasons to need all of it on premise. They stay in step pretty well, and will fulfill promises to deliver. Sometimes, a new functionality is available only in SaaS until it's available for on-premise (2-8 months later depending)
  • It's not a real-time monitoring solution. There's a 90 second delay. That wasn't a problem for me, but I had a few that had issue with that.
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  • The support element, unfortauntely, leaves a lot to be desired. Issues logged tend to take anywhere from a week to two weeks to resolve and despite chasing and escalating, there is no reduction in the time taken and in some instances, no resolution.
  • The transaction recording technology based on selenium is poor. Its very basic and leaves a lot to be desired when trying to insert advanced checks.
  • There is no playback functionality attached to the web browser recorder. You have to rely on screenshots and only after you have uploaded the recording.
  • Having also sampled the cloud and server monitoring aspects they also provide, we found the features to be very lacking and not suitable for a medium to large enterprise company.
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Likelihood to Renew

We are a reseller of appdynamics
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Alternatives Considered

After looking at a number of different alternatives to AppDynamics its error reporting seems to be the greatest out of the lot. It tracks anything imaginable and allows for the reporting as much as you want with as much information as you want.
Adam Rooney profile photo
Simply put, AlertSite from Smartbear is a great product, with top-notch functionality. However, the cost of the platform when using multi-step transactions is incredibly pricey and the cost does not scale well when you want to increase your monitoring. Site24x7 alleviates the cost somewhat, however, you do get what you pay for, and the functionality is not on the same level as AlertSite. Pingdom, is a good, clean product, but it is not suitable for multi-step location-based website monitoring and it needs development before it can slide in with some of the big suppliers. Having evaluated Uptrends, we actually found their sales staff to be forceful and pushy, constantly trying to call us and email us, even after we had put an end to the trial. Site24x7 was the best product in a line of suitors.
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Return on Investment

  • Being able to see potential chokepoints throughout all of our systems helped from day one to optimise key areas.
  • The relational diagram for each system actually shown somewhere helps identify what relies on what.
Adam Rooney profile photo
  • Positivity wise, we're spending a third of what we were on our website monitoring, this has allowed us to focus funding elsewhere (namely SolarWinds).
  • We have enhanced our core monitoring by now also being able to provide better coverage, whereas we were handicapped with our previous supplier due to the scaling costs of multi-step transactions.
  • The general feeling from our IT staff is that the platform is not great, which obviously reduces confidence in the ability for the platform to provide accurate monitoring data for our websites.
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Pricing Details

AppDynamics

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
AppDynamics Editions & Modules
AppDynamics
Additional Pricing Details

Site24x7

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1*
1.  monitors
Site24x7 Editions & Modules
Site24x7
Edition
Starter
$91
Pro
$352
Classic
$893
Elite
$2254
Enterprise
$4495
Enterprise Plus Web
$8996
1. 10 monitors
2. 40 Monitors
3. 100 Monitors
4. 250 Monitors
5. 500 Monitors
6. 2500 Monitors
Additional Pricing Details
Each Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.