AppDynamics vs. Site24x7 All-in-One Monitoring

AppDynamics is well suited to large IT organizations ie telcos where there is legacy combined with modern systems ie containerized environments and cloud deployments, mobile, web as well as onprem. AppDynamics can follow the transactions into all of these areas and provide a single view on the health of the systems.

[Site24x7 All-in-One Monitoring is] well suited in website monitoring where especially for uptime and availability of the website. Due to its cloud nature, the company has servers distributed globally that allow to check site availability from anywhere in the world.

Incentivized

• you can easily identify where there is a problem in the code at the time of error.
• With Network Visibility, you can see how much bandwidth your applications are using between nodes.
• You can easily detect SQL statements or stored procedures that consume most of the system resources and get statistical data.

Incentivized

• Very clean website UI. Tests are well categorized and navigation is very simple.
• The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
• The cost of the platform is very cheap and the cost also scales at a low amount.
• No on-premise footprint. All cloud-based.

Incentivized

• Data Privacy is the most concerning thing with AppDynamics and the SSO authentication is very limited
• During load testing the graph output is not as expected and delayed
• Sometime Server details in the portal is missing in real time, which can indeed cause issue in long term and during performance tracking

Incentivized

• Ability to edit an existing maintenance schedule, vs creating a new one each time
• Grouping of emails to SMS and non SMS alerts to save on false alerts
• Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.

Incentivized

its working for us, we are familiar and comfortable with the tool and its proven valuable/indispensable in helping evaluate our code.

Incentivized

AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.

Incentivized

I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.

Incentivized

I have worked on many Cisco applications and I am very much positive about support from Cisco. The same type of support reputation has been maintained by Cisco in the case of AppDynamics, too. The AppDynamics suite itself is a very trustworthy monitoring application that I have seen, and I like the response sync time w.r.t. downtime when it occurs.

Incentivized

The biggest difference between Site24x7 and products like PRTG, Nagios, or Icinga, is that Site24x7 is hosted off the network, completely externally. The others do a great job on network alerts-- and some can even be configured to send SMS or phone calls with the right equipment and plugins-- but they usually reside in the network or at least on-site. Hosting them in the cloud might be a way around that, in which case they would be pretty similar to Site24x7 in capability, but without the additional software costs in the case of Nagios and Icinga (both open source).

Incentivized

• Platform map drilldown capabilities and code-level visibility helped us to find the root cause of problems faster
• Threshold alerts made proactive problem handling easier
• Data capture module helped us to link technical data with business data and support customers far more efficiently

Incentivized

• Cost savings have been substantial at approximately 70%.
• We do suffer delayed email notifications and regular locational failures from 24x7. However, this is easily overcome by extra locational checks.
• Much quicker responses from out of hours teams with the benefit of the mobile app, which is user-friendly.

Incentivized