AppDynamics vs Site24x7 All-in-One Monitoring

• Giving a network map of our application that shows where slowdowns are occurring and where network traffic is running into a bottleneck.
• We are able to gather node-specific information that shows the number of sessions a web server or even Redis session statistics.
• We use AppDynamics to give a holistic view of our application allowing us to quickly narrow in on problems.

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• Very clean website UI. Tests are well categorized and navigation is very simple.
• The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
• The cost of the platform is very cheap and the cost also scales at a low amount.
• No on-premise footprint. All cloud-based.

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• Price of the AppDynamics is high. But it has many valuable features. This makes it difficult for small businesses to enter.
• Functionality is overkill for most small to midsize businesses (SMBs). When stacking up product units, it can get pricey for enterprises as well.
• With fine granular configs and customizations available, it will also mean that it is very complicated and requires a certain amount of knowledge before we can make full use of all features in the product. Much careful thought and planning is required to get the most of it. Set-up will be longer. One recommendation is for features to be better documented.

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• Analysis: Site24x7 sends a report when a site is back up, with an "analysis" of the outage. The idea is to help pinpoint the cause, but it's almost always useless.
• Overalerting on larger outages: Site24x7 sends an alert on every site that we have configured when they go down. A hierarchical setup would be better, or some way for it to recognize that if more than two sites are down simultaneously, it only needs to send one alert with that information. Getting 12 text messages at 1 AM is not fun.
• Complex setup: It takes a long time to set up everything for monitoring. Automation would be nice.

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• AppDynamics isn't cheap, but it definitely helps to ensure our applications and APIs are up and running without issue. The alerting is usually good but occasionally mixed, for example sometimes flagging a single error as a critical issue since the API is usually completely error free.
• The cost saving in terms of trouble shooting and analyzing issues in production is fantastic - to know about issues before they are reported by customers enables you to be proactive in resolving them and ensuring maximum up time for our applications.

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• We are better able to be notified of critical downtime, allowing us to act faster to restore critical services/applications.
• Sometimes we get flooded with emails due to false alerts and that can often be distracting to many of us.
• Thanks to their add-on pricing scheme, it eliminates the need to buy expensive modules straightaway, thus saving money.

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