Likelihood to Recommend Platforms for software as a service (SaaS) frequently cater to a large number of users with a variety of needs and usage patterns. Because AppDynamics offers multi-tenant monitoring capabilities to track performance across various customer environments, it is a good choice for SaaS platform monitoring. SaaS providers can maximize resource utilization, proactively detect and resolve performance issues, and provide a dependable and consistent user experience for their clients with AppDynamics.
Read full review Solarwinds NPM is well suited for medium to large networks, it may be a bit heavy for the SOHO environment as most of the tools and reports are designed for monitoring KPIs which may not be critical for a small shop. NPM can handle large networks with several sites and mixed technologies ranging from networks, server systems, storage devices and SLA reporting.
Read full review Pros AppDynamics delves deeply into traceability and profiling at the code level. By identifying and refactoring any hidden performance hogs in our code, we can directly observe the performance improvements. AppDynamics provides real-time dashboards and in-depth insights into each layer of the application stack, lifting the curtain on performance. AppDynamics gives us the ability to proactively detect and resolve performance issues. We are able to keep things running smoothly for our users and stop outages. We can monitor stability and performance prior to, during, and following releases with AppDynamics, which helps to minimize regression risks and facilitate smooth rollouts. Read full review Out of the Monitoring of almost all Network Devices. Build custom pollers to monitor which is not supported out of the box. Further you can alert on these custom metrics and Out of the box metrics. It provides you great dashboards, Reports features. You can integrate it with any MoM layer tools either using its API or sending out traps. Out of the box Integration with Service Now ITSM Tool. Read full review Cons Improving the clarity and comprehensiveness of the documentation could benefit users. Clearer documentation ensures that users can make the most of all the functionalities Leverages AI and machine learning for intelligent insights, aiding in issue identification and prediction. Competitive, with AI-driven features becoming increasingly common in APM solutions. Read full review The software upgrade process is a little hairy and has caused me trouble on occasion. The server that it needs to run is a bit of a resource hog along with the SQL server. Some additional features like the network map are a bit clunky compared to some other products that we use. Read full review Likelihood to Renew its working for us, we are familiar and comfortable with the tool and its proven valuable/indispensable in helping evaluate our code.
Read full review The entire IT staff relies on NPM in its daily operations. It would be impossible for us to maintain our level of service without it. If SolarWinds gets to proud of their product and begins to over charge for it, we would be forced to reconsider and use a different product. But as it stands it is worth the price to renew it.
Read full review Usability It is very user friendly as we were quickly able to adjust to its usability and the vendor who onboarded us with the product delivered phenomenal after sales vendor support. The dashboards are also easy to setup so you can view what is relevant to yourself as a System Administrator.
Read full review SolarWinds Network Performance Monitor (NPM) is quite an extensive product, covering all our bases and requirements. There are a lot of customizable options and features which you can work with for their alerting which is really useful. I haven't found anything yet which I thought SolarWinds Network Performance Monitor (NPM) could do, but it actually couldn't so overall it works nicely and does the job.
Read full review Reliability and Availability Always available. Always is important to plan the software available during the machine/application setup.
Read full review Performance Pages load slow, especially the bettors map. Could be that my server is old.
Read full review Support Rating AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
Read full review In all of the times that we called support, someone at SolarWinds had the answer for us in a timely manner. Through thwack and other internet searching, we have been able to resolve all of our issues that arose to our satisfaction. The support staff have always been knowledgeable of their products or had a fellow support staff member to rely on to get the needed answers.
Read full review Online Training The training is good but during the implementation, you can get situations not learned during the training. The trainer was very open to hearing the questions about use cases and always sharing his experience. I really recommend having official training to take advantage of all features that the NPM can bring.
Read full review Implementation Rating Make sure your inventory is accurate. Stand up some virtual machines for testing prior to installation. Make sure your database and its credentials are setup. Think about things you want to monitor that may not be obvious - UPS units, Door hardware, PBX systems, Fabric Channel switches, firewalls, routers, switches. Try to setup SNMP on these devices and have an IP that you will assign to the new server. If you do that it will go well.
Read full review Alternatives Considered It is distinguished from these programs because the platform provides visualizations of application processes, showing the interplay between various parts and services. Understanding the architecture of complicated apps and finding their weak spots is greatly aided by this.
Read full review We selected SolarWinds Network Performance Monitor because of the capabilities of the product versus the price. The tools also work well with their other products and support is fairly good. We have never had a problem when we needed to make a call.
Read full review Scalability From the direction and information I have been given it is very flexible and scalelable
Read full review Return on Investment AppDynamics has played a pivotal role in optimizing our applications for a seamless user experience. The proactive monitoring and quick issue resolution have translated into improved user satisfaction and increased retention rates. The initial cost and effort associated with implementing AppDynamics might be considered a negative impact, particularly for organizations with budget constraints. However, the long-term benefits have justified this initial investment. Read full review SolarWinds allows us to proactively address hardware issues before they impact the business. We recently had a server that was experiencing issues sporadically and we were able to use the data from SolarWinds to track down and correct the issue before it tanked the server. SolarWinds gives our IT department some piece of mind knowing that they'll be alerted of any issues real time. We can use SolarWinds data to justify needed to replace or upgrade certain equipment that is key to our core business. Read full review ScreenShots SolarWinds NPM Screenshots