What users are saying about
97 Ratings
97 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

AppDynamics

As it pertains to monitoring database transactions, as our application relies heavily on SQL, AppDynamic's monitoring tool made an immediate impact on sorting which ones are slow. The business transactions that we can capture are limited in the sense that our application works where it can't be limited to 200, so we ended having to setup service endpoints to account for it.
Anonymous | TrustRadius Reviewer

SolarWinds Pingdom

If you are looking to take your page speed optimization to the next level, Pingdom is a great tool. It is very valuable at helping to identify issues, benchmark your pefromance and check to see the results of your optimization efforts. If you aren't using other uptime alert and server monitoring tools, those features will be very beneficial
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

AppDynamics
8.6
SolarWinds Pingdom
Application monitoring
AppDynamics
8.8
SolarWinds Pingdom
Database monitoring
AppDynamics
8.7
SolarWinds Pingdom
Threshold alerts
AppDynamics
9.2
SolarWinds Pingdom
Predictive capabilities
AppDynamics
7.8
SolarWinds Pingdom
Application performance management console
AppDynamics
8.6
SolarWinds Pingdom
Collaboration tools
AppDynamics
8.4
SolarWinds Pingdom

Monitoring Tasks

AppDynamics
SolarWinds Pingdom
7.9
Remote monitoring
AppDynamics
SolarWinds Pingdom
9.0
Network device monitoring
AppDynamics
SolarWinds Pingdom
7.8
Multiple Server Monitoring
AppDynamics
SolarWinds Pingdom
6.7
Multi-device monitoring
AppDynamics
SolarWinds Pingdom
7.0
Automated alerts and notifications
AppDynamics
SolarWinds Pingdom
9.0

Management Tasks

AppDynamics
SolarWinds Pingdom
7.7
Patch Management
AppDynamics
SolarWinds Pingdom
7.5
Service configuration management
AppDynamics
SolarWinds Pingdom
8.0
Software and hardware inventory
AppDynamics
SolarWinds Pingdom
8.0
Policy-based automation
AppDynamics
SolarWinds Pingdom
7.5

Reporting

AppDynamics
SolarWinds Pingdom
8.0
Performance data reports
AppDynamics
SolarWinds Pingdom
7.8
Customizable reporting
AppDynamics
SolarWinds Pingdom
7.7
Data visualization
AppDynamics
SolarWinds Pingdom
8.5
Risk analysis
AppDynamics
SolarWinds Pingdom
7.8

Security

AppDynamics
SolarWinds Pingdom
7.1
Data backup and recovery
AppDynamics
SolarWinds Pingdom
7.3
Antivirus and malware management
AppDynamics
SolarWinds Pingdom
5.7
Adinistraor access control
AppDynamics
SolarWinds Pingdom
8.2

Pros

AppDynamics

  • Giving a network map of our application that shows where slowdowns are occurring and where network traffic is running into a bottleneck.
  • We are able to gather node-specific information that shows the number of sessions a web server or even Redis session statistics.
  • We use AppDynamics to give a holistic view of our application allowing us to quickly narrow in on problems.
Tyler Twitchell | TrustRadius Reviewer

SolarWinds Pingdom

  • Monitoring as many websites as we can throw at it.
  • Customer Service has been extremely great with quick responses and resolution.
  • The ability to integrate with our chat client or via web hook with allows for maximum visibility amongst team members.
John Birks | TrustRadius Reviewer

Cons

AppDynamics

  • Price of the AppDynamics is high. But it has many valuable features. This makes it difficult for small businesses to enter.
  • Functionality is overkill for most small to midsize businesses (SMBs). When stacking up product units, it can get pricey for enterprises as well.
  • With fine granular configs and customizations available, it will also mean that it is very complicated and requires a certain amount of knowledge before we can make full use of all features in the product. Much careful thought and planning is required to get the most of it. Set-up will be longer. One recommendation is for features to be better documented.
Anonymous | TrustRadius Reviewer

SolarWinds Pingdom

  • An easy way to update a mass group of alerts instead of one-by-one edits
  • Our less IT-oriented teams sometimes have a hard time understanding what the alerts mean, but that is a user education issue we should probably address ourselves to better explain purposes of alerts.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

AppDynamics

No score
No answers yet
We are a reseller of appdynamics
Anonymous | TrustRadius Reviewer

SolarWinds Pingdom

SolarWinds Pingdom 10.0
Based on 4 answers
Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
Ted White | TrustRadius Reviewer

Usability

AppDynamics

No score
No answers yet
No answers on this topic

SolarWinds Pingdom

SolarWinds Pingdom 9.5
Based on 6 answers
Usability is good. Portability is also good. I am able to place this on various VMs in the DC and use that to help determine what areas to concentrate on. It also helps to find issues prior to a window that I can identify as not being part of the work to be performed and that the customer needs to address.
Jason Bouchard | TrustRadius Reviewer

Performance

AppDynamics

No score
No answers yet
No answers on this topic

SolarWinds Pingdom

SolarWinds Pingdom 6.0
Based on 1 answer
Interface is unnecessarily complicated and frequently responds slowly.
Ted White | TrustRadius Reviewer

Support Rating

AppDynamics

AppDynamics 8.1
Based on 8 answers
AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
Eduin Zuloaga | TrustRadius Reviewer

SolarWinds Pingdom

SolarWinds Pingdom 8.3
Based on 15 answers
Have always had very fast, smart, and professional help from the support teams. They have always quickly resolved my issues and helped me get the right sized package of services to meet our current business needs. Overall the support has been some of the best I get from SaaS software.
Patrick Flanagan | TrustRadius Reviewer

Alternatives Considered

AppDynamics

New Relic is only SaaS and keys off of AppDex scoring (i.e. industry baselines) and not on my application's baselines. Where most of our stuff is custom apps, going off of industry wasn't valuable to us. It was also cost prohibitive
Anonymous | TrustRadius Reviewer

SolarWinds Pingdom

The detailed reporting and website uptime monitoring is something other tools don't provide. You don't want to get a call from a client or customer that your site is down, or lose sales if it brings in sales to you.You get recommendations on how to enhance the page performance, breakdown of content type for the page, requests by domain, file requests, everything
Sanjit Mandal | TrustRadius Reviewer

Return on Investment

AppDynamics

  • AppDynamics isn't cheap, but it definitely helps to ensure our applications and APIs are up and running without issue. The alerting is usually good but occasionally mixed, for example sometimes flagging a single error as a critical issue since the API is usually completely error free.
  • The cost saving in terms of trouble shooting and analyzing issues in production is fantastic - to know about issues before they are reported by customers enables you to be proactive in resolving them and ensuring maximum up time for our applications.
Anonymous | TrustRadius Reviewer

SolarWinds Pingdom

  • Excellent site monitoring allowing us to take necessary steps instantly to address outage or downtimes, thus keeping steady up time for our website customers
  • Detailed enough to get reasons of outages, which then lets us liaise with 3rd parties if necessary and to even get compensations in the event of missing SLAs
  • Negative: we still need to rely on our technical team to understand the reports from Pingdom
Anonymous | TrustRadius Reviewer

Screenshots

AppDynamics

Pricing Details

AppDynamics

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

AppDynamics Editions & Modules

Edition
APM Pro$3,3301
APM AdvancedContact sales team
APM PeakContact sales team
  1. per year
Additional Pricing Details

SolarWinds Pingdom

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SolarWinds Pingdom Editions & Modules

Edition
Synthetic Monitoring$151
Real User Monitoring$151
EnterpriseCustom Pricing
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

AppDynamics
8.9
SolarWinds Pingdom
8.9

Likelihood to Renew

AppDynamics
SolarWinds Pingdom
10.0

Usability

AppDynamics
SolarWinds Pingdom
9.5

Performance

AppDynamics
SolarWinds Pingdom
6.0

Support Rating

AppDynamics
8.1
SolarWinds Pingdom
8.3

Add comparison