What users are saying about
Top Rated
135 Ratings
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Top Rated
69 Ratings
Top Rated
135 Ratings
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Score 8.3 out of 100

SolarWinds Pingdom

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Top Rated
69 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    Application Performance Management

    8.3

    AppDynamics

    83%

    SolarWinds Pingdom

    Feature Set Not Supported
    N/A
    AppDynamics ranks higher in 8/8 features

    Application monitoring

    9.1
    91%
    33 Ratings
    N/A
    0 Ratings

    Database monitoring

    8.0
    80%
    33 Ratings
    N/A
    0 Ratings

    Threshold alerts

    8.9
    89%
    32 Ratings
    N/A
    0 Ratings

    Predictive capabilities

    7.1
    71%
    32 Ratings
    N/A
    0 Ratings

    Application performance management console

    8.8
    88%
    31 Ratings
    N/A
    0 Ratings

    Collaboration tools

    7.7
    77%
    24 Ratings
    N/A
    0 Ratings

    Server availability and performance monitoring

    8.0
    80%
    4 Ratings
    N/A
    0 Ratings

    Server usage monitoring and capacity forecasting

    8.5
    85%
    4 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • AppDynamics is rated higher in 1 area: Support Rating
    • SolarWinds Pingdom is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

    Likelihood to Recommend

    8.4

    AppDynamics

    84%
    33 Ratings
    9.1

    SolarWinds Pingdom

    91%
    39 Ratings

    Likelihood to Renew

    9.0

    AppDynamics

    90%
    1 Rating
    10.0

    SolarWinds Pingdom

    100%
    4 Ratings

    Usability

    AppDynamics

    N/A
    0 Ratings
    10.0

    SolarWinds Pingdom

    100%
    7 Ratings

    Performance

    AppDynamics

    N/A
    0 Ratings
    6.0

    SolarWinds Pingdom

    60%
    2 Ratings

    Support Rating

    8.1

    AppDynamics

    81%
    12 Ratings
    8.0

    SolarWinds Pingdom

    80%
    37 Ratings

    Likelihood to Recommend

    AppDynamics

    It handles auto-monitoring / configuring a dynamic performance set point that doesn't require manual configuration and the perspective is more end to end which from one perspective is good because you get a view of the whole application end to end but there is less focus than on actual response time to the end-user and detailed breakdown which is in some sense the ultimate purpose of performance monitoring.
    William Guertin | TrustRadius Reviewer

    SolarWinds Pingdom

    I've found Pingdom to be the best solution for relatively simple uptime checks when you need a reliable way to run those checks and alert on failures. I haven't used their transaction monitoring or Real User Monitoring features but it may be great at those too.
    Ryan Park | TrustRadius Reviewer

    Pros

    AppDynamics

    • Ease of installing the agents is unbelievable. Supports almost all the servers and technologies.
    • The UI is very clean and very intuitive. Setting up widgets, Alarms, notifications are very powerful features
    • The ability to drill down to a particular layer in technology is useful to find out the performance bottlenecks efficiently.
    Anonymous | TrustRadius Reviewer

    SolarWinds Pingdom

    • Monitoring as many websites as we can throw at it.
    • Customer Service has been extremely great with quick responses and resolution.
    • The ability to integrate with our chat client or via web hook with allows for maximum visibility amongst team members.
    John Birks | TrustRadius Reviewer

    Cons

    AppDynamics

    • In terms of dashboard I believe there is plenty of room for improvement as it's lacking many advance like searching data within the dashboard is not possible.
    • Synthetic monitoring part is still complex and need[s] to be addressed as hosting agents for synthetic monitoring is still [a] challenging task.
    • The on premise controller setup requires huge resources and since it's the important component of AppDynamics ignoring it will cause loss of metrics and slowness while capturing metrics.
    Anuj Rai | TrustRadius Reviewer

    SolarWinds Pingdom

    • sometimes sends false alerts
    • there should be some threshold value for when an application is not reachable, it should alert after 30 seconds and keep sending hello packets for those 30 seconds and if still there is no response, then it should send the alert.
    • too many unwanted metrics.
    Fazal Azeem | TrustRadius Reviewer

    Pricing Details

    AppDynamics

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    AppDynamics Editions & Modules

    Additional Pricing Details

    SolarWinds Pingdom

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $14.95 per month

    SolarWinds Pingdom Editions & Modules

    Edition
    Synthetic Monitoring$101
    Real User Monitoring$101
    EnterpriseCustom Pricing
    1. per month
    2. none
    Additional Pricing Details

    Likelihood to Renew

    AppDynamics

    AppDynamics 9.0
    Based on 1 answer
    its working for us, we are familiar and comfortable with the tool and its proven valuable/indispensable in helping evaluate our code.
    William Guertin | TrustRadius Reviewer

    SolarWinds Pingdom

    SolarWinds Pingdom 10.0
    Based on 4 answers
    Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
    Ted White | TrustRadius Reviewer

    Usability

    AppDynamics

    No score
    No answers yet
    No answers on this topic

    SolarWinds Pingdom

    SolarWinds Pingdom 10.0
    Based on 7 answers
    Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
    Anonymous | TrustRadius Reviewer

    Performance

    AppDynamics

    No score
    No answers yet
    No answers on this topic

    SolarWinds Pingdom

    SolarWinds Pingdom 6.0
    Based on 2 answers
    Interface is unnecessarily complicated and frequently responds slowly.
    Ted White | TrustRadius Reviewer

    Support Rating

    AppDynamics

    AppDynamics 8.1
    Based on 12 answers
    AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
    Eduin Zuloaga | TrustRadius Reviewer

    SolarWinds Pingdom

    SolarWinds Pingdom 8.0
    Based on 37 answers
    Customer service from Solarwinds has always been stellar. We've never gone unnoticed, even though we're currently within their tail segment. They're a great partner to us and indeed an important one. When we've had to submit a ticket, we've always received a response within 24 hours. I'd highly recommend SolarWinds to any organization with a server network
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    AppDynamics

    AppDynamics is still a good solution as this is one the earliest tool available in the APM space and people are used to this Application usage. However other products are also doing great as Dynatrace is the biggest competitor since it adds on all the AppDynamics features plus it gives additional information readily available. Now Honeycomb is also rising in terms of SLI and SLO objectives.
    Rekha Yadav | TrustRadius Reviewer

    SolarWinds Pingdom

    Some of the products mentioned here are much more "holistic solutions" for monitoring, analyzing, logging, alerting, etc., but for the use case, we use SolarWinds Pingdom. I think that SolorWinds Pingdom is much simpler and friendlier for configuring and maintaining. We selected SolarWinds Pingdom for this case due to our previous acquaintance which left a good impression on us.
    Yaniv Vararu | TrustRadius Reviewer

    Return on Investment

    AppDynamics

    • Platform map drilldown capabilities and code-level visibility helped us to find the root cause of problems faster
    • Threshold alerts made proactive problem handling easier
    • Data capture module helped us to link technical data with business data and support customers far more efficiently
    Anonymous | TrustRadius Reviewer

    SolarWinds Pingdom

    • Makes sure people trying out Quepid.com don't experience broken onboarding experiences.
    • Confidence that when I bring up a demo for a customer, it is up and responding!
    • Keeps my cloud-deployed services "warm" by hitting them every minute, so when I go to hit them, they are up and running.
    • Confidence in your infrastructure.
    Eric Pugh | TrustRadius Reviewer

    Screenshots

    AppDynamics

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