What users are saying about
54 Ratings
71 Ratings
54 Ratings
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Score 7.6 out of 101
71 Ratings
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Score 7.2 out of 101

Likelihood to Recommend

AppDynamics

Using AppDynamics to gain insights into our application through the view of the endpoint which can be a web server, SQL Database or our storage systems, has provided our support teams the ability to narrow in on problems very quickly by looking at our application from a holistic view. We have been able to isolate a specific error and determine where in the application stack that occurs to determine if there is a coding problem or an issue with how the server communicates with other subsystems.
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SCOM

More appropriate for:
  • Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
  • Environments where cost is less of a factor than settling on a single platform for monitoring
  • Environments where the administrators are familiar with the setup and installation of SCOM.
Less appropriate for:
  • Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
  • Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
  • Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.
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Feature Rating Comparison

Application Performance Management

AppDynamics
8.1
SCOM
7.2
Application monitoring
AppDynamics
8.2
SCOM
7.4
Database monitoring
AppDynamics
8.2
SCOM
7.6
Threshold alerts
AppDynamics
8.5
SCOM
7.8
Predictive capabilities
AppDynamics
6.7
SCOM
5.6
Application performance management console
AppDynamics
8.8
SCOM
6.4
Collaboration tools
AppDynamics
8.4
SCOM
4.3
Out-of-the box templates to monitor applications
AppDynamics
SCOM
7.4
Application dependency mapping and thresholding
AppDynamics
SCOM
6.1
Virtualization monitoring
AppDynamics
SCOM
8.4
Server availability and performance monitoring
AppDynamics
SCOM
8.2
Server usage monitoring and capacity forecasting
AppDynamics
SCOM
7.9
IT Asset Discovery
AppDynamics
SCOM
8.7

Pros

AppDynamics

  • Integration with multiple frameworks (Java, NodeJS, .NET, etc). Good database monitoring tool as well as end-user and synthetic user monitoring tool.
  • Works great for on-premise and is always maturing and keeping up with industry trends.
  • It's been in Garter's Leader Quad for years now.
  • Very intuitive web UI and IT, Mgmt, QA, Devs, and Ops could easily use it.
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SCOM

  • The Health Explorer within SCOM is one of the more impressive features. How a system framework is monitored and when something goes wrong, it rolls up to the top level object and alerts the user. If there is a critical issue or warning, it rolls up to the system as a whole and the system will appear critical. You can use the Health Explorer to drill down and find the particular monitor that is in the critical state. From there you can see the details and where the problem lies. Whether it's from the event logs on the server or a performance threshold that has been triggered, you get all the information you need to troubleshoot quickly. When the issue is fixed, the overall system shows as healthy, again.
  • When troubleshooting issues found through SCOM, you can add details to your company knowledge base within SCOM and tie that knowledge article to a particular monitor, which in turn adds the knowledge article to the alert that monitor eventually triggers. So, not only do you get some great, built-in troubleshooting information from the product you're monitoring, you also can build an additional company KB and that information will be right in the alert the next time that particular issue occurs. This makes troubleshooting infinitely quicker.
  • The Management Packs that are applied to SCOM are what got us interested in using SCOM in the first place. We have a TFS Management Pack and a SQL Server management pack that we use. You can build custom Management Packs from scratch with SCOM, but having the framework in place for the systems we want to monitor out of the box, is a huge plus! Any customizations we want to do can be done on top of the Management Pack designed for the target system.
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Cons

AppDynamics

  • The initial set up for some parts of the features could be better documented.
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SCOM

  • One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
  • SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
  • The OOB SCOM reports are a bit clunky and feel outdated.
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Likelihood to Renew

AppDynamics

We are a reseller of appdynamics
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SCOM

No answers on this topic

Alternatives Considered

AppDynamics

I didnt like any of the functionality or the layout this application provided. I saw the growth with AppDynamics and the possible potential mainly because we have visibility to the actual application code. This is one of the best options by far to ensure the vendor fixes bugs in the code.
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SCOM

Our organization currently uses Nagios and while it is a much cheaper alternative, you just don't get the features and capabilities that SCOM offers. Nagios seems to be limited to basic monitoring and alerts. SCOM is tailored to our TFS environment out of the box with the TFS management pack. The level of detail we have into our TFS system is unmatched with SCOM.
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Return on Investment

AppDynamics

  • Automate and remediate app issues
  • Clients visibility of business transactions
  • Visibility of server health
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SCOM

  • Since we are at the tail end of our POC, we have no immediate ROI to report.
  • That said, during the POC, we immediately identified several issues within TFS that we immediately addressed and will potentially save us hours of lost time and troubleshooting.
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Pricing Details

AppDynamics

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SCOM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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