What users are saying about

AppDynamics

40 Ratings

SCOM

60 Ratings

AppDynamics

40 Ratings
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Score 7.8 out of 101

SCOM

60 Ratings
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Score 7.5 out of 101

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Likelihood to Recommend

AppDynamics

AppDynamics is really good for comprehensive application monitoring and alerting, but does carry a learning curve to get the real value out of it.
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SCOM

Is your environment primarily Windows, or it is another OS? System Center Operations Manager is not the right tool unless the environment is primarily Windows. Are you monitoring at least 100 devices? If not, System Center Operations Manager might be overpriced. Do you need deep level monitoring of technologies such as Exchange, SQL Server, Active Directory/DNS/DHCP? System Center Operations Manager handles them very well. Do you need the ability to create extensive or custom monitoring of in-house applications? System Center Operations Manager will provide the flexibility.
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Feature Rating Comparison

Application Performance Management

AppDynamics
8.2
SCOM
8.1
Application monitoring
AppDynamics
9.3
SCOM
8.1
Database monitoring
AppDynamics
7.2
SCOM
8.8
Threshold alerts
AppDynamics
8.9
SCOM
8.8
Predictive capabilities
AppDynamics
7.4
SCOM
7.1
Application performance management console
AppDynamics
8.3
SCOM
7.5
Collaboration tools
AppDynamics
8.4
SCOM
6.6
Out-of-the box templates to monitor applications
AppDynamics
SCOM
8.1
Application dependency mapping and thresholding
AppDynamics
SCOM
7.9
Virtualization monitoring
AppDynamics
SCOM
8.8
Server availability and performance monitoring
AppDynamics
SCOM
9.3
Server usage monitoring and capacity forecasting
AppDynamics
SCOM
8.6
IT Asset Discovery
AppDynamics
SCOM
8.0

Pros

  • AppDynamics provides an excellent overview of all the interactions between all of your various applications, providing a high-level view of the overall health of the whole application and any interactions or elements that are unhealthy can be seen from here.
  • AppDynamics focusses on Business Transactions, rather than overall application or server performance, meaning you can quickly see if one part of the system is not working as it should, meaning production issues are shown clearly as isolated problems (if they are) rather than overall application health problems.
  • AppDynamics provides excellent functionality with regards to tracing coding exceptions - errors can easily be drilled down to the method or line of code that is problematic.
  • AppDynamics is hugely flexible allowing very fine grained configuration and customisation.
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  • Windows OS Monitoring - Out of the box, System Center Operations Manager does a wonderful job of monitoring Windows Operating System health, performance and configuration. It provides detailed reports and the data required to quickly make technical decisions.
  • Community - The System Center Operations Manager community is huge. It is rare that we need to purchase a third party application to use along with System Center Operations Manager. Because System Center Operations Manager has been around for quite a while, many experts in the community are available for writing and sharing advanced management packs and monitoring strategies.
  • Flexibility - System Center Operations Manager provides the flexibility to perform any monitoring that has ever been requested of me. While the product is simple in its native form, it can be expanded with the authoring tool, add-ons, and visual studio authoring extensions.
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Cons

  • It's just so complicated - it takes a while to get to grips with and needs careful thought and planning to get the most out of it. AppDynamics do provide excellent support for this though and will guide you.
  • It doesn't list out enough Database Transactions in the APM licencing model.
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  • You need to stay on top of SCOM because you can easily bog down your performance if you are not constantly addressing problematic alerts, or a bad management pack.
  • Network monitoring is there but compared to other SCOM plugins like Jalasoft, the Microsoft implementation is lacking. Jalasoft seems more straight forward and easier to implement.
  • When your SCOM environment slows down you will need to open a Microsoft call and depending who you get, it can take weeks to address an issue. We currently have some issues that have been open for more than a month.
  • SNMP monitoring is also not straight forward and you can't import MIBs.
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Likelihood to Renew

We are a reseller of appdynamics
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No answers on this topic

Alternatives Considered

Better capability set / there are more 3rd party integrations / appdynamics has a bigger profile
No photo available
SCOM naturally competes with other monitoring products on the market. It's obvious, that monitoring products, such as SQLSentry ot RedGate SQL Monitor can do specific workload monitoring better, but when you need to have centralized monitoring solution - SCOM is the best! That's why many competitors has integration modules, which allows them to send their data to SCOM.
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Return on Investment

  • AppDynamics isn't cheap, but it definitely helps to ensure our applications and APIs are up and running without issue. The alerting is usually good but occasionally mixed, for example sometimes flagging a single error as a critical issue since the API is usually completely error free.
  • The cost saving in terms of trouble shooting and analyzing issues in production is fantastic - to know about issues before they are reported by customers enables you to be proactive in resolving them and ensuring maximum up time for our applications.
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  • In the beginning it was hard to get all the admins to get on board with our SCOM procedures because there were a lot of false positives and needless pages for being made. However several years later there are fewer skeptics and each team find some value in some of the features.
  • SCOM is an expensive solution the more servers you have.
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Pricing Details

AppDynamics

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SCOM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details