What users are saying about
49 Ratings
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Score 7.4 out of 101
4 Ratings
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Score 8.7 out of 101

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Likelihood to Recommend

AppDynamics

We execute various types of performance testing such as load testing, stress testing, endurance testing, and spike testing on the daily basis in various environments. It was tough to detect and monitor the performance issues for each type of performance testing, but using AppDynamics, it is possible to create a trend in bottleneck detection. When the performance testing projects integrated with CI/CD pipeline, then the AppDynamics plugin helps a lot. for example, if there is a performance degradation, it allows the job to be failed.
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TrueSight Operations Management

If you have a large or complex environment then this tool can be the perfect fit. From many types of OS, database, applications and web sites supported out of the box and powerful customization ability, TrueSight can manage the most complex. If you have a simple or small IT shop then this tool suite may be over-kill and not worth the complexity to set up
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Feature Rating Comparison

Application Performance Management

AppDynamics
7.9
TrueSight Operations Management
Application monitoring
AppDynamics
8.0
TrueSight Operations Management
Database monitoring
AppDynamics
7.5
TrueSight Operations Management
Threshold alerts
AppDynamics
8.3
TrueSight Operations Management
Predictive capabilities
AppDynamics
7.0
TrueSight Operations Management
Application performance management console
AppDynamics
8.3
TrueSight Operations Management
Collaboration tools
AppDynamics
8.0
TrueSight Operations Management

Pros

  • AppDynamics provides an excellent overview of all the interactions between all of your various applications, providing a high-level view of the overall health of the whole application and any interactions or elements that are unhealthy can be seen from here.
  • AppDynamics focusses on Business Transactions, rather than overall application or server performance, meaning you can quickly see if one part of the system is not working as it should, meaning production issues are shown clearly as isolated problems (if they are) rather than overall application health problems.
  • AppDynamics provides excellent functionality with regards to tracing coding exceptions - errors can easily be drilled down to the method or line of code that is problematic.
  • AppDynamics is hugely flexible allowing very fine grained configuration and customisation.
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  • The ability to have a single URL and a consistent user interface for all types of systems keeps training costs down. When we train someone to leverage MS SQL monitoring they just learned everything they need to monitor Windows or Linux.
  • Event management is powerful in TrueSight. We had a solution from another vendor running for one customer to monitor their F5 load balancers and the resulting ticket noise was averaging over 11,000 tickets per month. Within two weeks of moving that to BMC we got the monthly average down to 400 tickets per month.
  • A single agent to manage it all. We have tools from another vendor and to manage an e-commerce server it was common to have to have 3 or 4 separate agents installed to collect everything we needed for monitoring. With TrueSight it all comes from the newly enhanced, streaming, Patrol Agent. Just add Knowledge Modules to the agent (which are remotely deployed and managed) and you can monitor just about anything from a single agent.
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Cons

  • Functionality on certain features such as reporting.
  • Features on alerts that are out of the box.
  • Lack of documentation regarding upgrades and new features.
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  • BMC has elected to not build in network monitoring which has always been a problem for us. They do have an excellent partner in Entuity for that but purchasing from a partner means separate contract talks.
  • They are merging in many old products into an every growing TrueSight tool but some tools have seen features dropped on the initial move and then we have to wait for future releases for the features to be added back in.
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Likelihood to Renew

We are a reseller of appdynamics
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No answers on this topic

Alternatives Considered

I didnt like any of the functionality or the layout this application provided. I saw the growth with AppDynamics and the possible potential mainly because we have visibility to the actual application code. This is one of the best options by far to ensure the vendor fixes bugs in the code.
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We have done extensive comparisons between the products and some where quickly eliminated for lacking functionality or support for key technologies. The features that really pushed TrueSight to the top over other full suites from CA, ScienceLogic, SolarWinds, HP, Foglight and IBM was a mix of deal-breaking gaps for us in areas including support of iSeries, QoS reporting, integration options to other platforms and advanced analytics with event management
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Return on Investment

  • It has had a positive impact because anytime there is an issue, we go to AppDynamics first to see what the root cause could have been.
  • We have been providing transaction snapshots to vendors for troubleshooting.
  • So far, I have had nothing but positive feedback from other team members on the functionality and how other team members are using the application.
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  • The cost of the tool has been a challenge to build into our cost models and still remain competitive. To do this we have to both eliminate other tools that have duplicate features and push automation to improve the labor ratio of the IT support teams.
  • Having a does-it-all monitoring tool has allowed us to bid on new contracts without having to shop and learn for new tools.
  • BMC's constant updates of new technologies allows us to offer services to customers quickly after new technology from big data to cloud to new updates to classic system hits the streets.
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Screenshots

AppDynamics
TrueSight Operations Management

Pricing Details

AppDynamics

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

TrueSight Operations Management

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details