AppDynamics is an APM and Mobile APM program, with application mapping and predictive capabilities. These capacities enable automated remediation and code-level diagnostics in real time. It can be deployed on-premise or as a SaaS.
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Splunk On-Call
Score 8.2 out of 10
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VictorOps is an IT alerting and incident management platform acquired by Splunk in 2018.
AppDynamics is well suited to large IT organizations ie telcos where there is legacy combined with modern systems ie containerized environments and cloud deployments, mobile, web as well as onprem. AppDynamics can follow the transactions into all of these areas and provide a single view on the health of the systems.
I recommend Splunk on-call is more suited where there are high incident queues; multiple teams need to be involved in handling a P1 severity issue. Multiple levels of escalation are needed environment where automated action is required. I recommend the solution for large-scale & medium-scale business units. For small-scale business units, I see the functional value is less.
Synergy with Logic Monitor which we use for our infrastructure monitoring.
a fair amount of continual configuration to prevent false positives
There are a lot of technologies that App Dynamics covers and documentation is a bit of a weak spot in finding clear documentation, configuring dashboards, etc.
AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
VictorOps support has proven excellent for us. Because it is such a widely used tool, there is a lot of documentation on usage, and a large community of users to lean on. Also, many engineers have had experience working with VictorOps already, and the tool is so easy to setup / manage that much support isn't really necessary.
I have not engaged with similar application management platform in the organization. AppDynamics is the most efficient product that I have come across in monitoring performance of apps. It has transformed hidden analytics into actionable insights that have accelerated positive business growth. It has optimized the entire infrastructure and created conducive working environment that is secure and free from ransomware attacks. The running cost and deployment capacity is affordable to many business enterprise that are ready to transform business operations with advanced technology.
Splunk On-Call integrates better with our Splunk Cybersecurity and Reporting products due to the same family tree of the same eco system. We were previously using built-in on-call from individual applications and while adequate, they were difficult to manage and support SLA varied greatly across different applications. In addition we also used xMatters which did not integrate well with SAP products nor Citrix products so we were still using more than a single on-call product which was solved by implementing Splunk On-Call
