Likelihood to Recommend Platforms for software as a service (SaaS) frequently cater to a large number of users with a variety of needs and usage patterns. Because AppDynamics offers multi-tenant monitoring capabilities to track performance across various customer environments, it is a good choice for SaaS platform monitoring. SaaS providers can maximize resource utilization, proactively detect and resolve performance issues, and provide a dependable and consistent user experience for their clients with AppDynamics.
Read full review I recommend Splunk on-call is more suited where there are high incident queues; multiple teams need to be involved in handling a P1 severity issue. Multiple levels of escalation are needed environment where automated action is required. I recommend the solution for large-scale & medium-scale business units. For small-scale business units, I see the functional value is less.
Read full review Pros AppDynamics delves deeply into traceability and profiling at the code level. By identifying and refactoring any hidden performance hogs in our code, we can directly observe the performance improvements. AppDynamics provides real-time dashboards and in-depth insights into each layer of the application stack, lifting the curtain on performance. AppDynamics gives us the ability to proactively detect and resolve performance issues. We are able to keep things running smoothly for our users and stop outages. We can monitor stability and performance prior to, during, and following releases with AppDynamics, which helps to minimize regression risks and facilitate smooth rollouts. Read full review Easily assign work/tickets between multiple users Supports a wide variety of software integrations Easy to manage scheduling tool As part of the Splunk toolset, provides detailed levels of data analysis at our engineers fingertips Read full review Cons Improving the clarity and comprehensiveness of the documentation could benefit users. Clearer documentation ensures that users can make the most of all the functionalities Leverages AI and machine learning for intelligent insights, aiding in issue identification and prediction. Competitive, with AI-driven features becoming increasingly common in APM solutions. Read full review The user interface can be furthe improved Licensing needs to be simplified and packaged as a bundle with other Splunk product like Enterprise Security Customer outreach can be further enhanced Read full review Likelihood to Renew its working for us, we are familiar and comfortable with the tool and its proven valuable/indispensable in helping evaluate our code.
Read full review It was a good solution with a good comprimise prize/features for our use cases
Read full review Usability It is very user friendly as we were quickly able to adjust to its usability and the vendor who onboarded us with the product delivered phenomenal after sales vendor support. The dashboards are also easy to setup so you can view what is relevant to yourself as a System Administrator.
Read full review Good usability, it could be improved
Read full review Support Rating AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
Read full review VictorOps support has proven excellent for us. Because it is such a widely used tool, there is a lot of documentation on usage, and a large community of users to lean on. Also, many engineers have had experience working with VictorOps already, and the tool is so easy to setup / manage that much support isn't really necessary.
Read full review Implementation Rating It was a good solution with a good comprimise prize/features for our use cases
Read full review Alternatives Considered It is distinguished from these programs because the platform provides visualizations of application processes, showing the interplay between various parts and services. Understanding the architecture of complicated apps and finding their weak spots is greatly aided by this.
Read full review Splunk On-Call integrates better with our Splunk Cybersecurity and Reporting products due to the same family tree of the same eco system. We were previously using built-in on-call from individual applications and while adequate, they were difficult to manage and support SLA varied greatly across different applications. In addition we also used
xMatters which did not integrate well with SAP products nor Citrix products so we were still using more than a single on-call product which was solved by implementing Splunk On-Call
Read full review Return on Investment AppDynamics has played a pivotal role in optimizing our applications for a seamless user experience. The proactive monitoring and quick issue resolution have translated into improved user satisfaction and increased retention rates. The initial cost and effort associated with implementing AppDynamics might be considered a negative impact, particularly for organizations with budget constraints. However, the long-term benefits have justified this initial investment. Read full review It runs our on call rotation so it makes it easy for us. It integrates with Slack so it makes it easy for us to manage through Slack. Read full review ScreenShots