What users are saying about
3 Ratings

Basecamp

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Top Rated
792 Ratings
3 Ratings
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Score 8.6 out of 101

Basecamp

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Top Rated
792 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Add comparison

Likelihood to Recommend

appear.in

Good quality video conferencing with a small group of people.
Hernán Silva profile photo

Basecamp

Basecamp is better suited, I believe, for smaller teams. We have a smaller team and it worked very well; however, I could see it becoming less useful if the users exceeded 10 or so. Perhaps we were not aware of the robustness of the entire system, but I feel that it could be limited when it comes to having more users
Kelsie Hamilton profile photo

Feature Rating Comparison

Project Management

appear.in
Basecamp
7.9
Task Management
appear.in
Basecamp
9.0
Resource Management
appear.in
Basecamp
8.3
Gantt Charts
appear.in
Basecamp
8.2
Scheduling
appear.in
Basecamp
7.8
Workflow Automation
appear.in
Basecamp
7.5
Team Collaboration
appear.in
Basecamp
8.8
Support for Agile Methodology
appear.in
Basecamp
7.6
Support for Waterfall Methodology
appear.in
Basecamp
7.5
Document Management
appear.in
Basecamp
8.3
Email integration
appear.in
Basecamp
8.1
Mobile Access
appear.in
Basecamp
7.0
Timesheet Tracking
appear.in
Basecamp
7.0
Change request and Case Management
appear.in
Basecamp
8.2
Budget and Expense Management
appear.in
Basecamp
7.9

Professional Services Automation

appear.in
Basecamp
7.8
Quotes/estimates
appear.in
Basecamp
7.9
Invoicing
appear.in
Basecamp
8.0
Project & financial reporting
appear.in
Basecamp
8.1
Integration with accounting software
appear.in
Basecamp
7.2

Pros

  • Easy to use: The app is very, very easy to use. Literally just create a chat room (input a name) and access it to chat.
  • Call/video quality: I've experienced better call quality on appear.in than in almost all other chat and video conferencing services out there.
Hernán Silva profile photo
  • For us the strength of Basecamp is the To Do list. To Do lists help us in three ways: 1) They help us document how work breaks down into component subtasks; 2) They provide a simple means of tracking work (eyeball method); 3) After the work is complete, the To Do list along with all the comments and notes attached to it provides a means to help predict the level of effort for similar tasks that may need to be done in the future.
  • I personally use To Do lists frequently when reviewing media for online courses like software demonstrations, videos, stills, and any other content that might be included in the course. Each error, be it a typo, flaw, or design issue is documented a single line item. The To Do item is the assigned to a team member to be addressed. Basecamp notifies them via email. These completed lists provide us with a kind of measure of the initial quality of our alpha-level work.
Ed Lojko profile photo

Cons

  • Feature-wise, none that I can think of.
Hernán Silva profile photo
  • There were a lot of instances where I would come into work in the morning, I'd log in to Basecamp, and I'd have to find out from my colleagues if it was just me or if Basecamp was down again. It seemed like the program was crashing or under construction quite a bit, definitely more than I would like.
  • I love that Basecamp is simple and easy to use but perhaps Basecamp is too simple sometimes. There were a lot of times where one teammate would assign a task to another teammate and it's get lost somewhere in the program. I'm not sure how but things would get assigned the wrong way and it would leave us trying to figure out what had gone wrong.
Kelly Reumann profile photo

Likelihood to Renew

appear.in3.6
Based on 1 answer
We are using a larger tool suite that already includes video conferencing instead of our older approach of using different apps from different vendors.appear.in has a simple but great set of features but its pricing scheme is not as scalable as we really need in a 500+ employee company.
Hernán Silva profile photo
Basecamp10.0
Based on 27 answers
We have a lot of legacy info in Basecamp, so even if we stopped using it, we'd still need access to it.
Aaron Price profile photo

Usability

appear.in9.1
Based on 1 answer
Very easy to use, technical and non-technical colleagues have used it with no instructions needed. That says all about the app and services.
Hernán Silva profile photo
Basecamp8.8
Based on 7 answers
I find it extremely easy to use, though as a tech-savvy person, it takes some fairly obnoxious software for me to have difficulty. However, I have found that occasionally some clients don't understand how the subject line and discussion body work when creating a new post, and sometimes have difficulty understanding where to respond and will create new threads with feedback, rather than replying on the old one. I don't think Basecamp can help this, however, without severely annoying those of us who find it highly intuitive.
Lisa Keyser profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Basecamp10.0
Based on 5 answers
Over the span of 5 years, Basecamp has been available every single time I have signed on. There has never been an event that has caused a loss of project data.
Ed Lojko profile photo

Support

No score
No answers yet
No answers on this topic
Basecamp9.0
Based on 4 answers
Because I've never had to deal with them.
Jenni Waggoner profile photo

Implementation

No score
No answers yet
No answers on this topic
Basecamp7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner profile photo

Alternatives Considered

appear.in was the least expensive alternative at the time my company used it. It included the right set of features for what we needed.
Hernán Silva profile photo
Basecamp links all of the functionalities of a messenger feature (thanks to Pings) with task delegating and managing the project. Marketer's life became much easier with Basecamp.
Kinga Odziemek profile photo

Return on Investment

  • It helped us to connect our team across continents in a very affordable way.
Hernán Silva profile photo
  • Basecamp is a web-based application, you don't have to download
  • Simple and Powerful
  • Trustworthy one, deserves a try
Marzena Maciejewska profile photo

Pricing Details

appear.in

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Basecamp

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details