What users are saying about
5 Ratings
45 Ratings
5 Ratings
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Score 8.7 out of 101
45 Ratings
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Score 8 out of 101

Add comparison

Likelihood to Recommend

appear.in

It is well suited in videoconferences with few participants. It is less appropriate in videoconferences with more than four participants or webinars. In that case, I would recommend software with more functions. In our company, we use appear.in as a second option. We have a more robust software, but it does not allow simultaneous meetings. In that case, we use appear.in.
Leonardo Barbosa Corrêa profile photo

Chatter

Well suited:
  • Project team is assigned to complete a deliverable within a finite time period and need dedicated, private space for information sharing, collaborating on files, and asking questions.
  • Documentation team is assigned to work on a presentation deck using the Files functionality.
  • A poll is needed to decide on whether an idea is actionable; if so, the idea is graduated to a project, which is then formalized in a Group.
  • A question is asked to resolve a customer service issue or other client-facing concern.
  • IT helpdesk to provide real-time support and post content to reduce incoming phone calls.
Less appropriate:
  • Departmental or enterprise portal for employee communications (the look and feel is too informal and needs to be more "institutional")
Joseph C. Chang profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

appear.in
10.0
Chatter
High quality audio
appear.in
10.0
Chatter
High quality video
appear.in
10.0
Chatter

Screen Sharing

appear.in
10.0
Chatter
Desktop sharing
appear.in
10.0
Chatter

Online Meetings / Events

appear.in
10.0
Chatter
Slideshows
appear.in
10.0
Chatter

Project Management

appear.in
Chatter
7.6
Task Management
appear.in
Chatter
5.8
Gantt Charts
appear.in
Chatter
7.5
Scheduling
appear.in
Chatter
8.8
Workflow Automation
appear.in
Chatter
8.3
Mobile Access
appear.in
Chatter
8.3
Search
appear.in
Chatter
7.0
Visual planning tools
appear.in
Chatter
7.6

Communication

appear.in
Chatter
8.8
Chat
appear.in
Chatter
9.0
Notifications
appear.in
Chatter
9.0
Discussions
appear.in
Chatter
8.9
Surveys
appear.in
Chatter
8.3
Internal knowledgebase
appear.in
Chatter
9.6
Integrates with GoToMeeting
appear.in
Chatter
8.4
Integrates with Gmail and Google Hangouts
appear.in
Chatter
8.8
Integrates with Outlook
appear.in
Chatter
8.0

File Sharing & Management

appear.in
Chatter
8.1
Versioning
appear.in
Chatter
8.8
Video files
appear.in
Chatter
7.1
Audio files
appear.in
Chatter
8.0
Document collaboration
appear.in
Chatter
7.6
Access control
appear.in
Chatter
8.8
Advanced security features
appear.in
Chatter
7.5
Integrates with Google Drive
appear.in
Chatter
9.2
Device sync
appear.in
Chatter
8.2

Pros

  • Very easy to use.
  • Very easy to create an account.
  • It has the same basic features as other robust programs.
Leonardo Barbosa Corrêa profile photo
  • The ability to embed the Chatter feed on any Salesforce.com record. Having that context directly on the record in question is key. I've had a scenario of collaborating on the same records before and after implementing Chatter and after implementation my job became much easier.
  • Replying directly to the email notification about a Chatter message posts the reply directly to Chatter. This is very useful for a quick response while doing something else, without having to login to Salesforce.com. This is especially useful while on a smartphone.
  • Interface is very simple and easy to use. On any record where Chatter is supported, just expand the feed, @mention anybody who needs to be included, and write the message.
  • Ability to follow a record even if you're not directly included in a conversation, in order to see any updates. This is especially useful if you need to see when a record is updated and you have automatic updates set to post to Chatter.
No photo available

Cons

  • Allow more participants online in the videoconference.
Leonardo Barbosa Corrêa profile photo
  • My only complaints with Chatter have been solved. I used to be annoyed that attaching files required clicking an "attach" button after browsing and selecting. I was also annoyed that there was no rich text formatting (e.g., bolding, underlining, and other features useful in a communication tool) but those have been solved in product updates. I really have no complaints, because the product is simple and does the job well.
No photo available

Likelihood to Renew

appear.in3.6
Based on 1 answer
We are using a larger tool suite that already includes video conferencing instead of our older approach of using different apps from different vendors.appear.in has a simple but great set of features but its pricing scheme is not as scalable as we really need in a 500+ employee company.
Hernán Silva profile photo
Chatter8.1
Based on 2 answers
Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
Joseph C. Chang profile photo

Usability

appear.in9.1
Based on 1 answer
Very easy to use, technical and non-technical colleagues have used it with no instructions needed. That says all about the app and services.
Hernán Silva profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

It is a very simple tool. It can be accessed by all very fast. Sometimes we do more than one videoconference simultaneously and appear.in helps a lot as a second option, especially with few participants.
Leonardo Barbosa Corrêa profile photo
We did not consider an alternative for Chatter. It's so embedded and does the job great, so there was no need to consider an alternative
No photo available

Return on Investment

  • Sometimes we do more than one videoconference simultaneously. Appear In helps a lot as a second option, especially with few participants.
  • When our main system failed, we used appear.in so that the meeting could be held.
Leonardo Barbosa Corrêa profile photo
  • Definitely helped individuals and teams collaborate on a specific opportunity or similar object in Salesforce CRM. Quick and easy.
No photo available

Pricing Details

appear.in

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
appear.in Editions & Modules
appear.in
Edition
appear.in FREE
$01
appear.in PRO
$9.991
appear.in Business
$99.99 and up2
1. per user
2. per user/room
Additional Pricing Details

Chatter

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Chatter Editions & Modules
Chatter
Additional Pricing Details