Ideagen Huddle vs. Whereby

If you are sharing private information like contracts for designs and designs that aren't meant to be shared only with one client, the platform is very secure

Incentivized

If you cannot use another more common solution on the market or are looking for an alternative to the known solutions, it is a great alternative. If you have other tools already, and just want to test [them], that's fine, but I think the better-known ones have a better chance of using, knowing, and the learning curve will be shorter.

Incentivized

• Huddle allows users to use the native document file types. For example, Word files are still in a Word, not a "Huddle" file version.
• Huddle workspaces are invitation-only. If someone should not be in the workspace, they will not be invited and provided access to the documents. Or, they can be removed from the workspace if needed.
• Communication about documents is located with the documents in a discussion thread under the document preview. Thus, email inbox clutter can be limited.

Incentivized

• Easy to use: The app is very, very easy to use. Literally just create a chat room (input a name) and access it to chat.
• Call/video quality: I've experienced better call quality on appear.in than in almost all other chat and video conferencing services out there.

Incentivized

• More pricing options would have been nicer.

Incentivized

• The paid version may have dial-in. But I have always used the free version. Dial-in is typically required for an "official" multi-purpose teleconference platform.
• I did have some trouble with larger groups (5+) when it was Appear.in but almost always use it for small 1-on-1 or 3 person meetings.

Incentivized

We are using a larger tool suite that already includes video conferencing instead of our older approach of using different apps from different vendors. appear.in has a simple but great set of features but its pricing scheme is not as scalable as we really need in a 500+ employee company.

Incentivized

Very easy to use, technical and non-technical colleagues have used it with no instructions needed. That says all about the app and services.

Incentivized

Never had to contact support, so we cannot give a rating for their overall support. When we noticed the audio was not always great quality, we simply educated our users to mute the mic and use the in-room conference phone which is connected via a dedicated VOIP link and had much better voice quality. The video performance varied by locations network speed and found it got much worse when the room size increased to over 4 connections.

Incentivized

After a recommendation from a partner, as the system is very easy to use, we simply start.

Incentivized

Sharepoint is very flexible, but very clunky and slow when all one needs is a quick document management solution. M-Files is a great, rich document management system, but until recently focussed less on the collaboration piece.

Incentivized

I find Zoom more complicated to use and harder to use because a lot of people do not like having to download things to their computers or devices and Whereby is so easy to get connected with . I like that Zoom offers larger rooms, but at this point the cost is not worth the extra expense.

Incentivized

• This has made it a lot easier for remote workers to access important documents without needing to use the VPN at home (which does not always work).
• It clearly shows who updated the last document and when so it is clear who you need to ask if you have questions or something.
• We have used it in client settings, so this saves money as we do not need to request a separate client laptop or VPN token.

Incentivized

• In general, any sort of online collaborations saves a lot on your budget. The meetings are rather more on time and can be efficient and short.
• Easy to drop-by and have a small talk with clients/teammates within COVID era.
• The URL makes you look fancy instead of a random hash.

Incentivized