Join.me (discontinued) vs. Whereby

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Join.me (discontinued)
Score 6.2 out of 10
N/A
Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.
$10
per month
Whereby
Score 8.6 out of 10
N/A
Norwegian company appear.in offers their flagship video conferencing platform to small teams, both in a free edition hosting up to 4 guests simultaneously in a session or a paid edition that supports up to 12 simultaneous meeting guests, among other features.
$0
per user
Pricing
Join.me (discontinued)Whereby
Editions & Modules
Lite
$10.00
Month
Pro
$10.00
Month
Business
$10.00
Month
Free
$0
per user
Pro
$9.99
per user
Business
$59.99 and up
per user/room
Offerings
Pricing Offerings
Join.me (discontinued)Whereby
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Join.me (discontinued)Whereby
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Join.me (discontinued)
7.8
75 Ratings
3% below category average
Whereby
7.8
14 Ratings
3% below category average
High quality audio8.566 Ratings9.014 Ratings
High quality video8.269 Ratings9.014 Ratings
Low bandwidth requirements7.059 Ratings8.012 Ratings
Mobile support7.336 Ratings5.011 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Join.me (discontinued)
7.9
73 Ratings
1% below category average
Whereby
8.0
13 Ratings
0% above category average
Desktop sharing8.573 Ratings8.013 Ratings
Whiteboards7.433 Ratings8.04 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Join.me (discontinued)
8.0
69 Ratings
3% below category average
Whereby
9.4
13 Ratings
13% above category average
Calendar integration8.551 Ratings9.94 Ratings
Meeting initiation8.464 Ratings9.010 Ratings
Integrates with social media7.121 Ratings9.72 Ratings
Record meetings / events8.052 Ratings9.07 Ratings
Slideshows8.035 Ratings9.35 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Join.me (discontinued)
8.1
59 Ratings
4% below category average
Whereby
8.3
9 Ratings
2% below category average
Live chat8.759 Ratings9.09 Ratings
Audience polling7.720 Ratings7.01 Ratings
Q&A7.826 Ratings9.01 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Join.me (discontinued)
8.3
58 Ratings
1% below category average
Whereby
6.9
11 Ratings
19% below category average
User authentication8.244 Ratings8.86 Ratings
Participant roles & permissions8.251 Ratings5.09 Ratings
Confidential attendee list8.433 Ratings7.04 Ratings
Best Alternatives
Join.me (discontinued)Whereby
Small Businesses
ClickMeeting
ClickMeeting
Score 9.4 out of 10
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.4 out of 10
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Enterprises
Google Meet
Google Meet
Score 8.3 out of 10
Google Meet
Google Meet
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Join.me (discontinued)Whereby
Likelihood to Recommend
7.1
(76 ratings)
9.0
(15 ratings)
Likelihood to Renew
9.0
(5 ratings)
10.0
(2 ratings)
Usability
10.0
(7 ratings)
10.0
(2 ratings)
Support Rating
8.8
(25 ratings)
5.1
(9 ratings)
Implementation Rating
10.0
(2 ratings)
10.0
(1 ratings)
User Testimonials
Join.me (discontinued)Whereby
Likelihood to Recommend
Discontinued Products
I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product.
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Whereby
If you cannot use another more common solution on the market or are looking for an alternative to the known solutions, it is a great alternative. If you have other tools already, and just want to test [them], that's fine, but I think the better-known ones have a better chance of using, knowing, and the learning curve will be shorter.
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Pros
Discontinued Products
  • No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
  • The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
  • Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
  • Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
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Whereby
  • Easy to use: The app is very, very easy to use. Literally just create a chat room (input a name) and access it to chat.
  • Call/video quality: I've experienced better call quality on appear.in than in almost all other chat and video conferencing services out there.
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Cons
Discontinued Products
  • There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
  • Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
  • I think its interface is a little hard for beginners and is not that user friendly.
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Whereby
  • The paid version may have dial-in. But I have always used the free version. Dial-in is typically required for an "official" multi-purpose teleconference platform.
  • I did have some trouble with larger groups (5+) when it was Appear.in but almost always use it for small 1-on-1 or 3 person meetings.
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Likelihood to Renew
Discontinued Products
This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
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Whereby
We are using a larger tool suite that already includes video conferencing instead of our older approach of using different apps from different vendors. appear.in has a simple but great set of features but its pricing scheme is not as scalable as we really need in a 500+ employee company.
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Usability
Discontinued Products
Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!
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Whereby
Very easy to use, technical and non-technical colleagues have used it with no instructions needed. That says all about the app and services.
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Support Rating
Discontinued Products
I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
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Whereby
Never had to contact support, so we cannot give a rating for their overall support. When we noticed the audio was not always great quality, we simply educated our users to mute the mic and use the in-room conference phone which is connected via a dedicated VOIP link and had much better voice quality. The video performance varied by locations network speed and found it got much worse when the room size increased to over 4 connections.
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Implementation Rating
Discontinued Products
This is a fairly simple product which doesn't require much "implementation" work for our use cases.
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Whereby
After a recommendation from a partner, as the system is very easy to use, we simply start.
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Alternatives Considered
Discontinued Products
If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money is not an issue you may want to consider use specific options.
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Whereby
I find Zoom more complicated to use and harder to use because a lot of people do not like having to download things to their computers or devices and Whereby is so easy to get connected with . I like that Zoom offers larger rooms, but at this point the cost is not worth the extra expense.
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Return on Investment
Discontinued Products
  • Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
  • More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
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Whereby
  • In general, any sort of online collaborations saves a lot on your budget. The meetings are rather more on time and can be efficient and short.
  • Easy to drop-by and have a small talk with clients/teammates within COVID era.
  • The URL makes you look fancy instead of a random hash.
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ScreenShots

Whereby Screenshots

Screenshot of Easy video meetings in your browser. No downloads, no login.Screenshot of Up to 50 participants in Townhall rooms.Screenshot of Record, save, and share meetings.