Appen vs. Gavagai

It is well suited for the users and potential employee who are free of any job perspective and need their free time to be utilized. Users can use their free time to be used for submission of interesting tasks.

Whereas the number of tasks are very less and processing time is also very extensive and recruitment takes time more.

Gavagai is well suited for a B2C business that receives a lot of customer feedback in a form of open-ended text. It makes life easier for the customer experience team to efficiently identify the strengths and areas of improvement for the business. It saves a lot of time and also the hassle of analysing text data manually. It is not just a word cloud tool that shows you the words with the most number of mentions. Gavagai directs you towards actionability.

Incentivized

• Project listing
• Hiring of the potential and qualified users
• Tracking of the projects

• Simplifies text data.
• Lets you customise your dashboard.
• Sentiment analysis
• Supports 47+ languages

Incentivized

• Selection procedure is bit .
• The questionnaire need to be reviewed.

• Auto generated filters based on the data uploaded.
• Adding more Indian regional languages.
• Competitive pricing

Incentivized

Appen offers projects mostly related to my native language and also according to my expertise . It offers very interesting projects to be completed , which requires not very expertise and less time to be completed for each task. It is also very convenient to use after selection for the task and also well rewarding against the time consumed for the task completion.

I didn't evaluate many options while choosing Gavagai, I had explored a few local vendors whose capabilities were either incomplete or were not up to the mark. Their customer support was also quite poor. Also, the tool was debugged enough which led to frequent crashing. Alchmer although is not a direct competitor to Gavagai, since it's more of a customer feedback tool with additional capabilities of text analytics. I found Alchemer to be extremely expensive. Zonka on the other hand was quite welcoming to feedback from me and promised to develop additional capabilities for my specific requirements although the plan didn't go through due to internal reasons.

Incentivized

• It has Positive impact as it provides opportunity for new jobs in my area of expertise.

• Helps save man hours.
• Reduces the effort required to analyse big data.
• Helps to act upon areas of improvement faster.
• Indicates the strengths or things that are particularly liked by your customers.

Incentivized