AppFolio Property Manager vs iOFFICE

• Wonderful user experience. I can log on to the interface, see exactly what is going on for the day: move-outs, move-ins, who owes rent, late fees, etc. You can also modify your screen exactly how you want it!
• I love the quicklinks. You can see who is delinquent with their rent and automatically add late fees or even send a quick email/text.
• LOVE the option to text the entire property. Ex: the pool shut down for emergency cleaning, and I was able to send out a quick text so that all tenants were notified, even if they were out of state.

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• It is very good at plotting out office seating.
• We also use it for mail and package logging and notification and tracking.
• It is very useful in creating seating charts and floor plans.

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• Only a few very technical items that wouldn't necessarily make sense to non-users and I haven't even cared enough to submit requests on the issues. It'd be nice if parking was easier to keep track of on the system. Right now, if you run a report it doesn't show all the information our company requires for the vehicles and therefore we have to keep track of it elsewhere.
• Another obstacle we've encountered is that the program charges "by door" so if you have multiple units and properties you can really rack up pricing. That's especially true for large multi-unit buildings with parking.

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• The thing I would like to see is the ability to add the office or room dimensions and plot out seating such as in conference rooms.
• The version I have requires me to have to contact the company rep to make changes to the configuration in the software.

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• Collecting rents via ACH is a positive.
• Managing turnover via rpeorts is a positive.
• Not being able to talk to someone in support regarding questions is a problem.

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• It has given us the ability to track package delivery and require employees to sign using an electronic signature.
• It automatically send an e-mail notification to the package recipient and also reminders if the package is not picked up and taken out of the system.

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