What users are saying about
6 Ratings
28 Ratings
6 Ratings
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Score 9.3 out of 101
28 Ratings
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Score 7.3 out of 101

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Likelihood to Recommend

AppFolio

AppFolio Property Manager is best suited when there are multiple people who must receive a specific report related to the on-site property management of a specific asset. This is where it excels the most. However, it can be tricky to export the data sometimes for use in modeling. A lot of the tinkering with numbers must be done within the program rather than externally.
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Yardi

Yardi is very well suited to evaluating the property management aspect of a real estate asset. It is best used as a tool for budgeting and expense management. One of the most challenging aspects of asset management is being able to budget for property managers correctly. Yardi makes this process much more simple. Yardi, however, is not as useful when it comes to modelling unique real estate assets. There is very little simulation that the program offers.
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Pros

  • AppFolio excels at generating reports that are easy to read and understand
  • AppFolio is also easy to use, and provides userfriendly instructions
  • Customer support is helpful and analysts are often willing to spend much of their time to help clients learn the product
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  • Yardi Property Management particularly excels at creating a system where it is easy to leave feedback for property managers because the data is available up front.
  • Yardi is also a useful tool at integrating property management across the entire platform. It can be used for asset management as well even for the most nitty gritty details.
  • It is also convenient to edit expenses inputted by the accounting department and managing those expenses forward for future budgeting.
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Cons

  • AppFolio does not have much room for customizability outside of the standard report format
  • Licensing is sometimes a problem, though the company is friendly about using trial accounts
  • Program often hangs on mobile devices
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  • Yardi is not particularly user friendly. Each function needs time and practice in order to execute properly, and instructions are not particularly clear sometimes.
  • The licensing can be challenging as it is very restrictive, even with multiple open licenses across a company.
  • Files have a tendency to be corrupted easily.
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Usability

AppFolio10.0
Based on 1 answer
It's very user-friendly and it's an easy to learn system. The display is easy to understand and it's easy to find what you're looking for on the desktop site. We've had at least 3 new hires in the last year and everyone has picked up the program rather quickly without much training or assistance. Everyone learns differently but at the same time, everyone was able to implement the program within weeks of starting.
Heather Urban profile photo
No score
No answers yet
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Support

AppFolio8.0
Based on 1 answer
Typically, AppFolio answers all questions the same day. However, I've had issues with Apartments.com pulling our information on available listings and consistently advertising incorrectly. I've contacted AppFolio more than 3 times about this in the last month and they said they would look into it and work on getting it figured out with them. However, I've had two more incidents since then and I just feel like I'm not being heard. However, I do give them a higher rating because I feel like they DO try their best and they are VERY responsive when we have major issues (this is more of an inconvenience issue). They do have room for improvement but overall, they're on the right track.
Heather Urban profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Each of the above have good features. I simply believe that AppFolio is the BEST I have ever used.
Robin Quick, CPM®, HCCP profile photo
Yardi Property Management would not be my first choice due to the miserable intuitive functionality, but price is better than One Site. I have limited exposure to Entrata, but I wish Yardi would incorporate some of the ease they have managed to figure out. Yardi, if you have time and resources to train and train again, is a good, solid solution.
Sondrah Laden profile photo

Return on Investment

  • AppFolio has converted prospective clients to actual clients once they saw how my company could use the program to communicate with on-site property management teams and improve the communication and budgeting process.
  • AppFolio is expensive, especially for a small company, so that may have had some negative impact on the ROI.
  • Overall, AppFolio has also helped improve our ability as a company to communicate with asset manager levels.
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  • Like all the software in the multifamily arena, Yardi is pricey. Not quite as pricey as OneSite, so a bit better return, but still pricey.
  • That said, the accounting department likes Yardi and it does save us money by providing quick and easy access to our data and the analytics are terrific.
Sondrah Laden profile photo

Screenshots

Pricing Details

AppFolio

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Yardi

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details