What users are saying about
3 Ratings
3 Ratings
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Score 7.9 out of 100
8 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

AppFollow

AppFollow is well suited if you only operate in a few app store countries and don't have a high volume of keywords that you are looking to rank for. This is, of course, the free plan. Besides that AppFollow is well suited for communication with other apps - they have an open API and other connections to a ton of third-party analytical tools.
Sam Lepak | TrustRadius Reviewer

ResellerRatings

ResellerRatings is a good tool for collecting ratings and quantifying how satisfied a user is with your website. It is relatively easy to implement and get setup and does have some pre-built widgets for adding reviews to your site. ResellerRatings does require a bit of training to get the hang of the administrative interface and it does require support staff to monitor, flag, and respond to reviews that are submitted (which can be a challenge depending on # of reviews and staffing levels).
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

SEO

AppFollow
9.9
ResellerRatings
Keyword analysis
AppFollow
9.9
ResellerRatings
Competitive analysis
AppFollow
9.9
ResellerRatings

SEO Channels

AppFollow
9.0
ResellerRatings
Local SEO
AppFollow
8.0
ResellerRatings
Mobile SEO
AppFollow
10.0
ResellerRatings
Global SEO
AppFollow
9.0
ResellerRatings

SEO Platform & Account Management

AppFollow
10.0
ResellerRatings
Integration with web analytics tools
AppFollow
10.0
ResellerRatings

Pros

AppFollow

  • Monitor app performance across markets and keyword ranking
  • Tool for reviews and customer support
  • Tool for app page optimization
Nika Grigoreva | TrustRadius Reviewer

ResellerRatings

  • Manually sending out review requests.
  • Easy implementation.
  • Responsive support team.
Ruth Whispell | TrustRadius Reviewer

Cons

AppFollow

  • Even with the paid plans, you don't get many keywords. We were on the Essential plan for a few months but began to realize that we weren't getting that many keywords, only 3x more than the free plan. We decided to look into higher volume keyword tools because of this restriction.
  • I'm not sure if this is a feature or not, but it would be extremely helpful to be notified if one of our apps becomes featured in the app store. Essentially an alert to let us know to expect a ton of volume or a heads up not to send out a new build.
Sam Lepak | TrustRadius Reviewer

ResellerRatings

  • Seller Ratings are available, but Product Reviews for your company shouldn't be part of a paid package.
  • Private/Public Replies should allow URLS to be clickable for ease-of-access.
  • The "Reports" feature could be explained in more depth.
Mark Anderson | TrustRadius Reviewer

Support Rating

AppFollow

AppFollow 10.0
Based on 1 answer
Fast and supportive feedback from support. They usually answer the same day. They have webinars and updates about new features for their clients.
Nika Grigoreva | TrustRadius Reviewer

ResellerRatings

ResellerRatings 9.3
Based on 4 answers
ResellerRatings support is pretty easy to get ahold of, and we usually got response within 24 hours.
Anonymous | TrustRadius Reviewer

Alternatives Considered

AppFollow

While App Annie is extremely robust and pulls in data from acquisition channels, app stores, and elsewhere, it can be quite overwhelming at times. If you are looking for more simple and just keyword positioning then definitely look at AppFollow. Apart from the two platforms themselves, I've had numerous contact experiences with both AppFollow and App Annie. The winner is definitely AppFollow with a less aggressive approach and a higher willingness to go above and beyond to make sure all questions are answered. With App Annie I was bombarded with a ton of sleazy, sales emails to purchase their product.
Sam Lepak | TrustRadius Reviewer

ResellerRatings

We use both Trustpilot and ResellerRatings, as they handle slightly different aspects of services (product versus service).
Andrew Saladino | TrustRadius Reviewer

Return on Investment

AppFollow

  • AppFollow helps to improve organic growth for the App Store and Google Play.
  • AppFollow helps to measure organic traffic.
Nika Grigoreva | TrustRadius Reviewer

ResellerRatings

  • ResellerRatings has had a positive impact on ROI by allowing us to quickly gather user ratings/reviews and integrate the aggregate review with Google's paid search ads (via star ratings showing in ads)
  • ResellerRatings has also had a positive impact on our business by allowing us to collect reviews and display on our website without the need for internal development resources and IT work (which would have been very costly for us).
  • One thing we had wanted to accomplish through the use of ResellerRatings was to display reviews on our website and provide that detail to Google in a consumable format which would result in star ratings showing in our organic search results. However, we were not able to accomplish this and Google never picked up our rating from the ResellerRating's widgets, so that was a bit of a letdown.
Anonymous | TrustRadius Reviewer

Pricing Details

AppFollow

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ResellerRatings

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

AppFollow
7.9
ResellerRatings
8.7

Support Rating

AppFollow
10.0
ResellerRatings
9.3

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