What users are saying about
Top Rated
159 Ratings
86 Ratings
Top Rated
159 Ratings
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Score 8.3 out of 101
86 Ratings
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Score 8.8 out of 101

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Likelihood to Recommend

Appian

Appian is very well suited for complex business processes. If implementing using traditional methods is daunting, then Appian would be a good alternative. It follows that simpler business processes would be a breeze. Also, it's well suited for situations where sharing data across processes/applications is likely. There's no need to "integrate" from Appian app to Appian app, so sharing data within the platform is trivial from a technical implementation perspective. Appian may not be as well suited for dealing with very large datasets (tens of thousands of records), it seems too much data may start taxing the system.
No photo available

Control-M

Control-M makes a lot of sense if you need cross-platform scheduling and require verifiable task management (not the "hit and hope" approach of the Windows Task Scheduler or cron). Tying your operational tasks together on one screen makes sense in most modern enterprises. The fact that Control-M is the market leader and yet the vendor is, if anything, increasing the rate of development tells you all you need to know.

However, Control-M is a high-end solution and if your batch requirements are low (say below 200 tasks/jobs) and those tasks are not critical to your enterprise then maybe consider alternatives. Also, if your Agent platforms are not supported by Control-M (BMC can provide a list but very few OS are not included) then Control-M would be more difficult (but not impossible) to implement.
Mark Francome profile photo

Feature Rating Comparison

Workload Automation

Appian
Control-M
7.5
Multi-platform scheduling
Appian
Control-M
9.1
Central monitoring
Appian
Control-M
8.4
Logging
Appian
Control-M
6.6
Alerts and notifications
Appian
Control-M
8.1
Analysis and visualization
Appian
Control-M
7.4
Application integration
Appian
Control-M
5.4

Pros

  • Easy to modify the appreance of a form: you can do it with users.
  • Flexibility: you can really create a lot of different apps for different topics.
  • The speed in development in order to have the first functional mock-up as soon as possible.
No photo available
  • Control-M Advanced File Transfer is a very useful add-on, allowing for a wide variety of file transfers to be configured "out of the box" and then used as part of the standard batch flow. This module is not included in the base price but is available at a relatively small additional cost.
  • Using Control-M's GUI (the Enterprise Manager) allows for efficient management of the enterprise and can tie up a lot of "loose ends". Often the first point of tracking problems is to check with the Control-M guys!
  • BMC is definitely moving the product forward, the new module "Application Integrator" is very helpful in building and deploying your own bespoke Control-M jobs and allows for closer and more secure integration.
  • Although Control-M does open up the enterprise in an operational sense, the security settings (should you choose to implement them) are robust.
Mark Francome profile photo

Cons

  • We haven't found the on-premise upgrade process straightforward. The versions seem to change fairly significantly and the installation guide isn't a good as it could be.
  • Appian doesn't seem as resilient as other applications. For example, a VMware server recently had a failure and automatically failed over to a secondary. Every application running on the server recovered without intervention, but Appian didn't and was unavailable for around 2 hours whilst we worked with Appian support to diagnose and fix the issue.
  • Lacking flexibility around proxy servers but this seems to have been resolved in version 17.3
No photo available
  • I would like to see some improvement in handling conditions from previous days.
  • I would like to see some improvement in being able to send out alert notifications on jobs that have not started past the new day.
Dave Campbell profile photo

Likelihood to Renew

Appian9.5
Based on 11 answers
The amount of time and effort that we have spent on our applications with Appian almost guarantees that we will be renewing our licenses. The ROI of Appian has been very benfical
Helmut Arnold profile photo
Control-M8.6
Based on 4 answers
We are very pleased with the product and the support we get from BMC.
No photo available

Usability

Appian8.8
Based on 28 answers
Usability can refer to a number of different things. From a customer's perspective, using the product to set up their profile and complete the service requests is easy and straightforward.From a provider's perspective, we would like to have had a chance to try out the low code drag and drop capabilities to create our own business processes and forms, but relied instead on the Appian developers (who were awesome) to build our prototype. Maintaining users and cleaning up data in the prototype is very easy, which has made having a clean system to demonstrate to people has been very simple.
Lynley Johnston profile photo
Control-M8.1
Based on 5 answers
It's fairly easy to use, once you know what you're doing. New users might take a while to learn how to use all of the functions.
Gadi Ben-Avi profile photo

Support

Appian8.4
Based on 52 answers
There are lots of materials online. However, it would be easier for users to have specific training and/or specific videos based on the projects they are working on.However, we are having 3rd party vendor (Bits in Glass Inc.) to provide us with support in Appian development. We are also going through various Appian training videos available online such as YouTube.
Kaisar Hossain (MBA PMP, 6 Sigma, Scurm/ profile photo
Control-M8.1
Based on 7 answers
Support always responds very quickly. They are very knowledgeable and I can't remember a case where they didn't come up with a solution for me.
Dave Campbell profile photo

In-Person Training

Appian9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Appian10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Appian8.0
Based on 1 answer
No answer on this topic is available.
Control-M7.9
Based on 3 answers
No. The implementation was 12 years ago.
No photo available

Alternatives Considered

When evaluating Appian we were asked to compare it to other enterprise tools we currently use such as Atlassian's JIRA and Rally. It is really impossible to compare the two for the simple fact that within Appian you can build the workflows and data capture mechanisms that each of these tools offer. The difference is that with Appian you can customize the workflows to an infinite degree whereas with an off the shelf application you are relatively limited to what the developer provides.
Michael Campbell, PMP,CSM profile photo
Much better UI and much better handling of dependencies in Control-M compared to other tools.
Mahesh Nerlekar profile photo

Return on Investment

  • Keeps our data clean with validations which cuts down on paying unnecessary claims
  • Spent millions of dollars to build over 4 years
David Cohen profile photo
  • Troubleshooting has improved with multiple groups as they are easily able to determine if data loss/job failure is the reason for a data issue.
  • Conversion took significantly longer than was originally estimated by BMC so we had to run two platforms for almost 9 months. This definitely slowed down efficiency as many users did not know which tool to utilize for data load trouble shooting for close to a year.
  • Being able to communicate with users across the globe in a universal language and time reference has vastly decreased data issues and greatly improved proficiency in getting new jobs implemented quickly and without problems.
Erin Withers profile photo

Pricing Details

Appian

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Appian More Information

Control-M

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

Control-M More Information