What users are saying about
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Top Rated
161 Ratings
87 Ratings

Appian

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Top Rated
161 Ratings
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Score 7.6 out of 101
87 Ratings
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Score 8.3 out of 101

Likelihood to Recommend

Appian

Appian is very well suited for complex business processes. If implementing using traditional methods is daunting, then Appian would be a good alternative. It follows that simpler business processes would be a breeze. Also, it's well suited for situations where sharing data across processes/applications is likely. There's no need to "integrate" from Appian app to Appian app, so sharing data within the platform is trivial from a technical implementation perspective. Appian may not be as well suited for dealing with very large datasets (tens of thousands of records), it seems too much data may start taxing the system.
No photo available

Control-M

For our purposes, it is well suited. The learning curve for new users to develop a basic level of competence is relatively easy to accomplish. While the vendor has introduced many nice features since we started using the product (BIM and Forecast to name two that I would like to see our users take more advantage of), the basic product has remained readily accessible for users.
No photo available

Feature Rating Comparison

Low-Code Development

Appian
7.6
Control-M
Visual Modeling
Appian
7.1
Control-M
Drag-and-drop Interfaces
Appian
7.5
Control-M
Platform Security
Appian
8.8
Control-M
Platform User Management
Appian
7.8
Control-M
Reusability
Appian
7.8
Control-M
Platform Scalability
Appian
6.4
Control-M

Workload Automation

Appian
Control-M
7.5
Multi-platform scheduling
Appian
Control-M
9.0
Central monitoring
Appian
Control-M
8.4
Logging
Appian
Control-M
6.6
Alerts and notifications
Appian
Control-M
8.1
Analysis and visualization
Appian
Control-M
7.5
Application integration
Appian
Control-M
5.4

Pros

Appian

  • I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space.
  • You can understand business use case and convert it to a logical process automation.
  • Process Modeller has improved a lot and providing smart services use adds more value.
  • Service integration helps us to seamlessly integrate with third-party systems
Ravi Joshi, PMI-ACP® profile photo

Control-M

  • Control-M Advanced File Transfer is a very useful add-on, allowing for a wide variety of file transfers to be configured "out of the box" and then used as part of the standard batch flow. This module is not included in the base price but is available at a relatively small additional cost.
  • Using Control-M's GUI (the Enterprise Manager) allows for efficient management of the enterprise and can tie up a lot of "loose ends". Often the first point of tracking problems is to check with the Control-M guys!
  • BMC is definitely moving the product forward, the new module "Application Integrator" is very helpful in building and deploying your own bespoke Control-M jobs and allows for closer and more secure integration.
  • Although Control-M does open up the enterprise in an operational sense, the security settings (should you choose to implement them) are robust.
Mark Francome profile photo

Cons

Appian

  • Appian is continually improving the product but having to learn new features every 3 months (upgrade schedule) can be a challenge.
  • Graphical user interface could use some additional improvements but it has come a long way already.
  • Sites could use some additional modifications. Currently, the News Feed is not available on a site.
Helmut Arnold profile photo

Control-M

  • Single Major Action per job: this statement needs to be clarified. There are ways to do more than one action per job, and there are pre and post job commands available in most templates. Also some templates like FTP can have many instructions built in, like deleting source files after transfer (these are part of the positives). But basically you can only do one major action, like call one web service, or call one stored procedure per job. I believe this limitation is due to their licensing model, to ensure you will run as many jobs as possible.
  • The only other negative is a necessary corollary of a having a powerful product. The learning curve is not simple due to the power of the product. I would recommend dedicate training for the primary operators and users of the product.
Eugene LaRoche profile photo

Likelihood to Renew

Appian

Appian 9.0
Based on 16 answers
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Michael Campbell, PMP,CSM profile photo

Control-M

Control-M 8.6
Based on 4 answers
It is a great product plain and simple. We've had Control-M for 20+ years and the support that BMC Software provides is really second to none. There is always a situation that someone can think of where I have to say, "No we can't do that", however I'm confident that we've been able to meet and most of the time exceed our end user expectations with what the product can offer them.
Zach Warren profile photo

Usability

Appian

Appian 8.0
Based on 32 answers
The interface is as difficult to use as you make it. We like to follow the KISS principle and automate the mundane so that our staff can concentrate on their day job and not have to worry about what happens next.
Paul Cabrelle profile photo

Control-M

Control-M 8.1
Based on 5 answers
Control-M's overall usability is very good because it is simple to use. Control-M SelfService is an easy tool to give to some of the users who want to use a web interface. The training curve for most users is very short and most of the functions are very simple to figure out.
No photo available

Support

Appian

Appian 8.4
Based on 55 answers
We have Appian support here full time who are always helpful and understand both the products and our needs. They help guide the product to help it stay stable.On the odd occasion we need to call Appian themselves, they have always been responsive and genuinely want to help us solve the issue.Recently I've needed to send in quite a few support tickets for various issues, none of them were critical and 2 or 3 of them were just questions. Each time I got a response very quickly and each time the help was what was needed.
No photo available

Control-M

Control-M 8.1
Based on 7 answers
Although the product is very stable there have been a few incidents when I needed support. I have worked with technicians from all around the globe because of the rolling support. This gives me the quickest support when I need it most in those early hours of the morning. The technicians I have worked with have been very knowledgeable and if necessary got help when needed.
No photo available

Implementation

Appian

Appian 8.2
Based on 3 answers
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Peter Newnam profile photo

Control-M

Control-M 7.9
Based on 3 answers
Plan ahead, communicate to stakeholders, involve stakeholders, do a thorough test drive and have a contingency plan.
Shiv Shivakumar profile photo

Alternatives Considered

Appian

The main advantage of Appian is the cost structure that is more suitable for starting a test-project to see how develop in Appian and most of all how Appian is accepted inside the company. In few weeks you can show the first results and start the journey on digitalization.
No photo available

Control-M

I have been using this product for so long and it works so well we have not had the need to evaluate other job schedulers. I have occasionally looked to see what was out there but I have seen anything so far that would require me to go so far as to evaluate the products.
Dave Campbell profile photo

Return on Investment

Appian

  • Our objective to reduce customer effort when dealing with government by 25% was exceeded. In the process of applying for an alcohol licence renewal alone, we saw approximately 80% reduction in time and effort for the business customer - and that was just a prototype! Imagine the possibilities when this is taken into a live environment!
Lynley Johnston profile photo

Control-M

  • Troubleshooting has improved with multiple groups as they are easily able to determine if data loss/job failure is the reason for a data issue.
  • Conversion took significantly longer than was originally estimated by BMC so we had to run two platforms for almost 9 months. This definitely slowed down efficiency as many users did not know which tool to utilize for data load trouble shooting for close to a year.
  • Being able to communicate with users across the globe in a universal language and time reference has vastly decreased data issues and greatly improved proficiency in getting new jobs implemented quickly and without problems.
Erin Withers profile photo

Pricing Details

Appian

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Control-M

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Appian
8.6
Control-M
8.0

Likelihood to Renew

Appian
9.0
Control-M
8.6

Usability

Appian
8.0
Control-M
8.1

Support

Appian
8.4
Control-M
8.1

In-Person Training

Appian
9.0
Control-M

Online Training

Appian
10.0
Control-M

Implementation

Appian
8.2
Control-M
7.9

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