What users are saying about
Top Rated
179 Ratings
Top Rated
179 Ratings
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Score 8 out of 100
30 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Appian

I believe that Appian is very well-suited to provide an approval work-flow. For making requests where there is a specific hierarchy of approvals that must occur, it is great. For example, if an employee needs to make a capital request for a long term project, the number of approvals can be set based on the amount of the items/work that is to be capitalized. If the amount is < 10000, maybe only manager approval is required. If the amount is over 10,000, Department Budgetary approval is also required. Over 25,000, Finance approval is required. Over 100,000, executive approval is required. Appian makes it very easy to set these conditions and send out tasks based on them. Appian also Excels at reporting. Appian provides the tools to report on any of the data that is captured in the request. This data can be exported to Excel to be used for audits or data management. Data can be reported in a variety of ways grid format, generate a pdf, or with charts and graphs. I don't believe that Appian should be used to replace any cost accounting type of functions. There are enterprise systems, such as Oracle that do a better job with that. Appian's strength is providing workflows.
Christine Mulready | TrustRadius Reviewer

Information Builders WebFOCUS

I would less recommend it because it looks like IBI is receding a bit from the European market. I would not be certain for future support. Knowledge in the market in western Europe is limitedFunctional wise the application suits almost all situations. I would for sure recommend it purely based on its capabilities
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Low-Code Development

Appian
8.2
Information Builders WebFOCUS
Visual Modeling
Appian
7.6
Information Builders WebFOCUS
Drag-and-drop Interfaces
Appian
8.2
Information Builders WebFOCUS
Platform Security
Appian
9.3
Information Builders WebFOCUS
Platform User Management
Appian
7.6
Information Builders WebFOCUS
Reusability
Appian
7.9
Information Builders WebFOCUS
Platform Scalability
Appian
8.6
Information Builders WebFOCUS

BI Standard Reporting

Appian
Information Builders WebFOCUS
7.7
Pixel Perfect reports
Appian
Information Builders WebFOCUS
7.0
Customizable dashboards
Appian
Information Builders WebFOCUS
9.0
Report Formatting Templates
Appian
Information Builders WebFOCUS
7.0

Ad-hoc Reporting

Appian
Information Builders WebFOCUS
9.2
Drill-down analysis
Appian
Information Builders WebFOCUS
8.0
Formatting capabilities
Appian
Information Builders WebFOCUS
10.0
Integration with R or other statistical packages
Appian
Information Builders WebFOCUS
9.0
Report sharing and collaboration
Appian
Information Builders WebFOCUS
10.0

Report Output and Scheduling

Appian
Information Builders WebFOCUS
8.2
Publish to Web
Appian
Information Builders WebFOCUS
10.0
Publish to PDF
Appian
Information Builders WebFOCUS
8.0
Report Versioning
Appian
Information Builders WebFOCUS
6.0
Report Delivery Scheduling
Appian
Information Builders WebFOCUS
10.0
Delivery to Remote Servers
Appian
Information Builders WebFOCUS
7.0

Data Discovery and Visualization

Appian
Information Builders WebFOCUS
6.4
Pre-built visualization formats (heatmaps, scatter plots etc.)
Appian
Information Builders WebFOCUS
6.0
Location Analytics / Geographic Visualization
Appian
Information Builders WebFOCUS
7.0
Predictive Analytics
Appian
Information Builders WebFOCUS
6.0

Access Control and Security

Appian
Information Builders WebFOCUS
9.0
Multi-User Support (named login)
Appian
Information Builders WebFOCUS
8.0
Role-Based Security Model
Appian
Information Builders WebFOCUS
10.0
Multiple Access Permission Levels (Create, Read, Delete)
Appian
Information Builders WebFOCUS
10.0
Single Sign-On (SSO)
Appian
Information Builders WebFOCUS
8.0

Mobile Capabilities

Appian
Information Builders WebFOCUS
5.9
Responsive Design for Web Access
Appian
Information Builders WebFOCUS
9.0
Dedicated iOS Application
Appian
Information Builders WebFOCUS
3.3
Dedicated Android Application
Appian
Information Builders WebFOCUS
3.3
Dashboard / Report / Visualization Interactivity on Mobile
Appian
Information Builders WebFOCUS
8.0

Application Program Interfaces (APIs) / Embedding

Appian
Information Builders WebFOCUS
8.6
REST API
Appian
Information Builders WebFOCUS
10.0
Javascript API
Appian
Information Builders WebFOCUS
8.0
iFrames
Appian
Information Builders WebFOCUS
8.0
Themeable User Interface (UI)
Appian
Information Builders WebFOCUS
8.0
Customizable Platform (Open Source)
Appian
Information Builders WebFOCUS
9.0

Pros

Appian

  • I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space.
  • You can understand business use case and convert it to a logical process automation.
  • Process Modeller has improved a lot and providing smart services use adds more value.
  • Service integration helps us to seamlessly integrate with third-party systems
Ravi Joshi, PMI-ACP® | TrustRadius Reviewer

Information Builders WebFOCUS

  • One thing that has always been good at WebFOCUS is how they interact with the customer on items. They take suggestions and implement them. In addition technical support is timely and very detailed.
  • I think they keep up with and lead in implementing new technologies in the BI space. One case of this are the ability for user to create their own easy dashboard using the green plus buttons. Also the ability to link d3 into and have the ability to implement new types of graphs is nice.
  • I have been to a spoke at one of their user conferences and they are worth going to. In addition to all of the great seminars the interaction you get with vendors and other users is key in the growth of your knowledge. I've learned so much for my time at these conferences.
Anonymous | TrustRadius Reviewer

Cons

Appian

  • Advanced functionality requires use of the Appian expression language. The more advanced the logic, the harder it is to build with the expression language. This means development expertise is more relevant if you need advanced functionality, which I imagine applies almost all the time. I would much prefer if they allowed some common language such as JavaScript out of the box.
  • Debugging has proved difficult. It’s easy for developers to get the app to or feature to a “working” state but it needs robust alpha testing.
  • Deployment can be tricky. When a solution gets big and there are many teams and dependencies, it needs a careful process to ensure things don’t break.
  • Reasuability of Appian objects is both a pro and con. Reusing objects across apps may be more trouble than its worth because of creating heavy dependencies. Experience is helpful to strike the right balance.
Anonymous | TrustRadius Reviewer

Information Builders WebFOCUS

  • The newest versions of WebFOCUS have an unnecessarily complicated security layout that makes configuration difficult to accomplish without bringing in the vendor for installs.
  • This software tries to cover too many bases allowing you to switch from writing code manually to creating reports using only GUI tools. This sometimes complicates screens and functionality where the two methods don't always work well together. -though its nice to have the choice.
  • The sales force is not as top notch as many software companies
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Appian

Appian 9.0
Based on 16 answers
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Michael Campbell, PMP,CSM | TrustRadius Reviewer

Information Builders WebFOCUS

Information Builders WebFOCUS 8.6
Based on 5 answers
This software is deeply engrained with my organization and has become a tool that would not easily be replaced without spending more money and resources to get the same results. License cost is comparable to other report writing tools and the capabilities are greater than the competition without having to buy multiple apps to do the same thing.
Anonymous | TrustRadius Reviewer

Usability

Appian

Appian 8.6
Based on 45 answers
Great platform for providing business process management. Fairly easy to learn tool (especially now that I have seen the evolution over 5 years). More difficult to master, but there is a great community that is always willing and able to help solve your problem.
Helmut Arnold | TrustRadius Reviewer

Information Builders WebFOCUS

Information Builders WebFOCUS 8.0
Based on 3 answers
Best BI tool/product I have used. The others don't compare overall. Some can look fancier, but when you actually use them with large data and data from numerous systems/sources that is where most of the competition falls away. I also don't like downtime. I have basically none for a large user base with WebFocus. Even SAP Crystal Reports went down for 4 days once - 4 days because the admin password got locked out due to a glitch and we had zero reports for 4 days. WebFocus has never had more than a few minutes of downtime. It's like a tank that just keeps rolling. There is no other choice for reliable BI.
David Maillie | TrustRadius Reviewer

Reliability and Availability

Appian

No score
No answers yet
No answers on this topic

Information Builders WebFOCUS

Information Builders WebFOCUS 9.0
Based on 2 answers
Tracking availability formally for almost two years and we are at 99.8%
Anonymous | TrustRadius Reviewer

Support Rating

Appian

Appian 8.1
Based on 123 answers
We have a mixture of onsite and offshore support by Appian and their partner Cognizant. Our stated support hours for the business are 9-5pm Mon-Fri. Cognizant being located in India provides us with coverage up to 9pm should anything happen that needs urgent attention. Appian Cloud Support are also there should we have any issues connecting to the application.
Paul Cabrelle | TrustRadius Reviewer

Information Builders WebFOCUS

Information Builders WebFOCUS 7.0
Based on 5 answers
They have extremely knowledgeable techs that I have worked with over the years. Some have actually become really good friends of mine. I see them often at local user groups and when we show them how we are using their tools to save millions of dollars throughout the company
David Maillie | TrustRadius Reviewer

In-Person Training

Appian

Appian 9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
Anonymous | TrustRadius Reviewer

Information Builders WebFOCUS

No score
No answers yet
No answers on this topic

Online Training

Appian

Appian 10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
Anonymous | TrustRadius Reviewer

Information Builders WebFOCUS

Information Builders WebFOCUS 6.0
Based on 1 answer
It's hit and miss, the last class was overcrowded and people were having trouble connecting which took up much of the time. Instructors vary
Anonymous | TrustRadius Reviewer

Implementation Rating

Appian

Appian 9.0
Based on 8 answers
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Peter Newnam | TrustRadius Reviewer

Information Builders WebFOCUS

Information Builders WebFOCUS 8.0
Based on 2 answers
Plan ahead on what data will be accessible and the type of security required on the database and if you will want to use security that is built into the software. It is worth consulting with the vendor on what your plan is and how they recommend you proceed in order to get results you are happy with.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Appian

The main advantage of Appian is the cost structure that is more suitable for starting a test-project to see how develop in Appian and most of all how Appian is accepted inside the company. In few weeks you can show the first results and start the journey on digitalization.
Anonymous | TrustRadius Reviewer

Information Builders WebFOCUS

Webfocus handles the side of our business that is involved with our catalogs. Our catalogs is a huge revenue driver for us and this tool has been extremely useful with planning feature catalogs. Tableau is used more for marketing and merchandising purchases since we can filter data based on website sales.
Anonymous | TrustRadius Reviewer

Return on Investment

Appian

  • Our objective to reduce customer effort when dealing with government by 25% was exceeded. In the process of applying for an alcohol licence renewal alone, we saw approximately 80% reduction in time and effort for the business customer - and that was just a prototype! Imagine the possibilities when this is taken into a live environment!
Lynley Johnston | TrustRadius Reviewer

Information Builders WebFOCUS

  • We are not yet a success story. Though we've been implementing WebFOCUS for over a year, we have very few products in our Production portal. Of course, this is not all the responsibility of Information Builders, but we were ill-advised by our 'training coordinator' in our training of staff and coming up to speed with the tools has been very slow.
  • Once skilled analysts and professional IT staff achieve a grasp of the products, they are able to very quickly create polished and well-received products.
  • The DW/BI project has helped us to establish standards and protocols of communication that will allow us to more quickly meet knowledge transfer requirements
Pamela Sprague | TrustRadius Reviewer

Screenshots

Information Builders WebFOCUS

Pricing Details

Appian

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Appian Editions & Modules

Edition
Free$0
Standard60.002
Flat FeeContact Sales3
EnterpriseContact Sales4
  1. per user per month
  2. one fixed price per app, unlimited users
  3. unlimited number of apps, priced by user
Additional Pricing Details

Information Builders WebFOCUS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Information Builders WebFOCUS Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Appian
8.3
Information Builders WebFOCUS
7.0

Likelihood to Renew

Appian
9.0
Information Builders WebFOCUS
8.6

Usability

Appian
8.6
Information Builders WebFOCUS
8.0

Reliability and Availability

Appian
Information Builders WebFOCUS
9.0

Support Rating

Appian
8.1
Information Builders WebFOCUS
7.0

In-Person Training

Appian
9.0
Information Builders WebFOCUS

Online Training

Appian
10.0
Information Builders WebFOCUS
6.0

Implementation Rating

Appian
9.0
Information Builders WebFOCUS
8.0

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