Likelihood to Recommend Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
Read full review It is well suited for the fact of scalability itself and the breadth of features this application has in order to make the migration from legacy systems to the newer different versions more seamless and effective. Data integrity and security are the main aspects of this tool which does not lose their value when doing day-to-day operations for data mapping.
Read full review Pros Allows at a glance workflow documentation which assists in the need we have for information readiation. Drag and drop interface for workflow development greatly speeds our apps time to market. Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development. Read full review TIBCO Jaspersoft allows you to embed reports into your own application, which gives users the feeling they are using a single product. TIBCO Jaspersoft Studio allows for more advanced report development, such as adding subreports, drilldown to detail reports, images, page headers, page footers, maps, and more. TIBCO's Jaspersoft Domain Designer is very easy to use and navigate. Read full review Cons Search issues when type ahead and database search are used in the same field. Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work. Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing. Read full review One of the issues we found during our implementation was that the reporting software would work faster for certain data sources and not the others. Extracting CSVs and XML was slower in comparison to JSON in our experience. Jaspersoft Studio was the main IDE we used for development. Built atop the Eclipse IDE, we found that the tool was really resource intensive and generally take long time to initialize. Read full review Likelihood to Renew We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Read full review JasperSoft has been amazing. It is well documented, fast, and transparent in how it functions. We have been very confident in JasperSoft in every aspect of our business and offerings where we've used it. On top of that, their improvements to the product have been fantastic. I am really looking forward to seeing where they take their product and how we can leverage that to please our clients
Read full review Usability Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.
Read full review I think it's a tool well suited for a software developer. Others with less coding skills could struggle somewhat with the tool. I find java a little unforgiving as a language for expressions and not very user friendly for the technically dis-inclined. Sometimes the numeric conversions cause issues (who knew that 0 and 0.0 would cause different things to happen). Previous experience with a reporting tool that used visual basic for its' expressions that I found much simpler to use. On the other hand, java is so widespread, you can easily google the syntax to accomplish what you need to do.
Read full review Reliability and Availability We've never had an outage of the software itself. If it was unavailable, it was due to a network outage, not a problem with Jasper.
Read full review Performance Complex reports on heavy data load may take considerable amount of time. We have experinced some latencies/misfires regarding to this.
Read full review Support Rating Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
Read full review They have a great customer support ticketing system in which they always respond same-day. They offer conference calls with srcreensharing as well in order to better understand your issues.
I wish that the lower level support access came with more than just 12 cases per year though as this makes us less likely to reach out for questions on things that we then instead try to solve ourselves which results in loss of time in trying to acquire new features and or solve a problem.
Ashley Lee CSR/Project Management for Software Development
Read full review In-Person Training As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
Read full review It did the job of getting us to our deadline we set for ourselves for initial launch. The customer we launched the product for was also there to learn about it at the same in order to better understand the capabilities. This helped greatly so that the customer was on the same page on what was possible when using jaspersoft. I think most people would not want their customers aware the product they are using is third-party but in this case it was a new experience for us both and so as we learned more about jaspersoft, we both had better communication on what the future road map was for their business needs in BI.
Ashley Lee CSR/Project Management for Software Development
Read full review Online Training Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
Read full review Resources available in the TIBCO Knowledge Base are covering almost everything. They are well organized, and covering almost every possibility. There is always the change to get back to the TIBCO support or to the dedicated Customer Success Manager whenever something very specific or bound to a customization is not covered.
Read full review Implementation Rating It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Peter Newnam Development Team Lead for BPM, Integration and Special Project Teams
Read full review Having just completed an upgrade to the latest version of Jaspersoft, I am happy to say their support was very good. There were a couple of small challenges which were not easily resolved, but they were primarily related to the fact that we had skipped updates for a couple of versions. The current update procedures assumed we were upgrading from the prior latest version (6.4) to to the new version (7.1).
Read full review Alternatives Considered Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
Read full review When looking at the different features of these reporting engines, and what we were going to be using it for, the answer seemed clear. Jasper offered exactly what we were looking for, and did so for a price that we were happy with. For a scalable, feature-rich reporting engine that doesn't break the bank, Jaspersoft is the way to go.
Read full review Scalability We haven't really started to explore the scalability of the product as yet, but in terms of existing deployments it has done what we need it to do.
Read full review Return on Investment I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code." The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications. There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others. Read full review When we demo our Jaspersoft environment to potential clients, their eyes light up and they sit up in their chairs a bit more. A lot of our meetings have ended with with the client very interested in our product due to Jaspersoft. Our existing clients have been very satisfied with the adhoc features of Jaspersoft. We've been able to provide them better access to their data on their terms instead of ours. Of course this turns into a huge win for us. We've always used SQL Server Reporting Services to deliver our reports to our clients. Converting to Jaspersoft has allowed us to generate the reporting layer that our clients demand. They no longer feel like they are settling for what we offer. Read full review ScreenShots