What users are saying about
Top Rated
179 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 179 reviews and ratings
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 21 reviews and ratings
Likelihood to Recommend
Appian
I believe that Appian is very well-suited to provide an approval work-flow. For making requests where there is a specific hierarchy of approvals that must occur, it is great. For example, if an employee needs to make a capital request for a long term project, the number of approvals can be set based on the amount of the items/work that is to be capitalized. If the amount is < 10000, maybe only manager approval is required. If the amount is over 10,000, Department Budgetary approval is also required. Over 25,000, Finance approval is required. Over 100,000, executive approval is required. Appian makes it very easy to set these conditions and send out tasks based on them. Appian also Excels at reporting. Appian provides the tools to report on any of the data that is captured in the request. This data can be exported to Excel to be used for audits or data management. Data can be reported in a variety of ways grid format, generate a pdf, or with charts and graphs. I don't believe that Appian should be used to replace any cost accounting type of functions. There are enterprise systems, such as Oracle that do a better job with that. Appian's strength is providing workflows.
Principal Programmer
GDITDefense & Space, 10,001+ employees
Katalon Studio
One can easily automate Web, Mobile, Desktop, API (SOAP as well as REST), and execute the scripts on your desired browser/platform. The record and play option is available so users can use their recorder to record the xpath/objects or can write their own xpath. I would say the reorder is not so great for angular pages where there are no unique locators but it is easy to write their own xpath in this case. For API testing, there is an easy way to import from swagger, WSDL, etc. The tool can be easily integrated with CI/CD. All in all, a good tool for automation.

Verified User
Engineer in Quality Assurance
Computer Software Company, 501-1000 employeesFeature Rating Comparison
Low-Code Development
Appian
8.2
Katalon Studio
—
Visual Modeling
Appian
7.6
Katalon Studio
—
Drag-and-drop Interfaces
Appian
8.2
Katalon Studio
—
Platform Security
Appian
9.3
Katalon Studio
—
Platform User Management
Appian
7.6
Katalon Studio
—
Reusability
Appian
7.9
Katalon Studio
—
Platform Scalability
Appian
8.6
Katalon Studio
—
Pros
Appian
- I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space.
- You can understand business use case and convert it to a logical process automation.
- Process Modeller has improved a lot and providing smart services use adds more value.
- Service integration helps us to seamlessly integrate with third-party systems
Solutions Architect
Fidelity InternationalInvestment Management, 5001-10,000 employees
Katalon Studio
- Katalon Studio is used for web and mobile applications testing.
- It is completely free.
- It has a cross platform feature.
- It supports different operating systems.

Verified User
Engineer in Information Technology
Financial Services Company, 5001-10,000 employeesCons
Appian
- Advanced functionality requires use of the Appian expression language. The more advanced the logic, the harder it is to build with the expression language. This means development expertise is more relevant if you need advanced functionality, which I imagine applies almost all the time. I would much prefer if they allowed some common language such as JavaScript out of the box.
- Debugging has proved difficult. It’s easy for developers to get the app to or feature to a “working” state but it needs robust alpha testing.
- Deployment can be tricky. When a solution gets big and there are many teams and dependencies, it needs a careful process to ensure things don’t break.
- Reasuability of Appian objects is both a pro and con. Reusing objects across apps may be more trouble than its worth because of creating heavy dependencies. Experience is helpful to strike the right balance.

Verified User
Director in Research & Development
Pharmaceuticals Company, 10,001+ employeesKatalon Studio
- Katalon supports only two programming languages, Groovy/Java.
- Community support is not good at the moment..
- Many features are still in development with Katalon team.

Verified User
Consultant in Information Technology
Information Services Company, 10,001+ employeesLikelihood to Renew
Appian
Appian 9.0
Based on 16 answers
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Director, Strategic Process Project Management
Scripps NetworksBroadcast Media, 1001-5000 employees
Katalon Studio
No score
No answers yet
No answers on this topic
Usability
Appian
Appian 8.6
Based on 45 answers
Great platform for providing business process management. Fairly easy to learn tool (especially now that I have seen the evolution over 5 years). More difficult to master, but there is a great community that is always willing and able to help solve your problem.
Business Process Management Administrator/Designer
Scripps Networks InteractiveBroadcast Media, 1001-5000 employees
Katalon Studio
Katalon Studio 9.0
Based on 1 answer
Due to the slowness, there is an intermediate timeout. There is no other problem.

Verified User
Engineer in Information Technology
Financial Services Company, 5001-10,000 employeesSupport Rating
Appian
Appian 8.1
Based on 123 answers
We have a mixture of onsite and offshore support by Appian and their partner Cognizant. Our stated support hours for the business are 9-5pm Mon-Fri. Cognizant being located in India provides us with coverage up to 9pm should anything happen that needs urgent attention. Appian Cloud Support are also there should we have any issues connecting to the application.
Business Analyst
Sydney AirportAirlines/Aviation, 201-500 employees
Katalon Studio
Katalon Studio 9.4
Based on 3 answers
I love the support. They have provided answers and solutions for most of our questions or doubts that could come up. They also have provided basic tutorials on how to get familiarized with the program.

Verified User
Engineer in Quality Assurance
Computer Software Company, 201-500 employeesIn-Person Training
Appian
Appian 9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.

Verified User
Analyst in Information Technology
Financial Services Company, 10,001+ employeesKatalon Studio
No score
No answers yet
No answers on this topic
Online Training
Appian
Appian 10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.

Verified User
Analyst in Information Technology
Financial Services Company, 10,001+ employeesKatalon Studio
No score
No answers yet
No answers on this topic
Implementation Rating
Appian
Appian 9.0
Based on 8 answers
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Development Team Lead for BPM, Integration and Special Project Teams
University of WollongongHigher Education, 1001-5000 employees
Katalon Studio
No score
No answers yet
No answers on this topic
Alternatives Considered
Appian
The main advantage of Appian is the cost structure that is more suitable for starting a test-project to see how develop in Appian and most of all how Appian is accepted inside the company. In few weeks you can show the first results and start the journey on digitalization.

Verified User
Project Manager in Other
Banking Company, 201-500 employeesKatalon Studio
Our team uses Selenium and now we are working on Katalon to see if it can be of any help to our project.
Software Engineer
Tech MahindraInformation Technology and Services, 10,001+ employees
Return on Investment
Appian
- Our objective to reduce customer effort when dealing with government by 25% was exceeded. In the process of applying for an alcohol licence renewal alone, we saw approximately 80% reduction in time and effort for the business customer - and that was just a prototype! Imagine the possibilities when this is taken into a live environment!
Contract Senior Business Analyst
Department of Internal Affairs (NZ)Government Administration, 1001-5000 employees
Katalon Studio
- New tool, small community and not open sourced.
- Performance issues; but the Katalon community is quick enough to fix in their future versions.

Verified User
Engineer in Quality Assurance
Computer Software Company, 501-1000 employeesScreenshots
Pricing Details
Appian
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Appian Editions & Modules
Edition
Free | $0 |
---|---|
Standard | 60.002 |
Flat Fee | Contact Sales3 |
Enterprise | Contact Sales4 |
- per user per month
- one fixed price per app, unlimited users
- unlimited number of apps, priced by user
Additional Pricing Details
—Katalon Studio
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Katalon Studio Editions & Modules
Edition
Node Locked License | $69.001 |
---|---|
Floating License | $1,529.002 |
- Per Month
- Per year