What users are saying about
Top Rated
159 Ratings
Top Rated
159 Ratings
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Score 8.3 out of 101
12 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

Appian

Surely Appian is not a Site Development Tool. So we should avoid the use of a system for just UX development. We should look for process automation as much as we can mature the use cases.
Ravi Joshi, PMI-ACP® profile photo

Kofax TotalAgility

The platform is an excellent solution for companies looking for a workflow automation system that can be used across departments and its return on investment becomes apparent once it is introduced in production for a business. Its ability to route work tasks dynamically between employees and outside parties, implement SLAs, and get information to a back-end source is excellent.
No photo available

Feature Rating Comparison

Reporting & Analytics

Appian
Kofax TotalAgility
9.0
Dashboards
Appian
Kofax TotalAgility
10.0
Standard reports
Appian
Kofax TotalAgility
10.0
Custom reports
Appian
Kofax TotalAgility
7.0

Process Engine

Appian
Kofax TotalAgility
6.7
Process designer
Appian
Kofax TotalAgility
8.0
Process simulation
Appian
Kofax TotalAgility
1.0
Business rules engine
Appian
Kofax TotalAgility
9.0
Support for modeling languages
Appian
Kofax TotalAgility
6.4
Form builder
Appian
Kofax TotalAgility
8.0
Model execution
Appian
Kofax TotalAgility
8.0

Pros

  • Appian is great for sharing information across processes. The platform is designed such that objects from one application can be simply referenced in another (if your security permits it, of course.) This makes information sharing across processes quite simple from a technical implementation perspective.
  • Development cycles on Appian are shorter as compared to traditional methods. We're able to churn out solutions at a higher velocity.
  • Building a user interface is fast and simple. It has limited widgets but meets our needs 95% of the time out of the box.
No photo available
  • TotalAgility excels as a workflow platform that at a basic level can easily be implemented by BAs or junior developers while also being a platform that can easily be extended to provide a very customized and unique solution for a business.
  • Utilizing the components from Kofax Transformation Modules, Kofax Input Connector, and KCNS allows for the platform to have a very powerful data extraction feature set that makes it more powerful than its competitors.
  • The platform, being .NET, allows for developers to easily understand and extend the SDK and API either through native integration with the application or through its web services integration.
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Cons

  • No source control.
  • Very minimal debugging.
  • Appian boasts it is "low code", but it is anything but, especially if you want to do anything non trivial.
  • Very hard to install and upgrade. This should be easy, but very hard to get right, very easy to mess up.
  • Doesn't scale easily, this again is a lot of hard work to get right and hard to maintain.
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  • Exception management within the platform can certainly be improved upon. If a job is suspended for any particular issue integrations can be put in place to attempt to handle them but it is kludgy and does not always work as anticipated.
  • The administration interface is based on Microsoft Silverlight which limits it to certain versions of Internet Explorer and the interface has seen better days. Their other application, Kofax Kapow, has a much more mature and intuitive interface. This supposedly is being replaced in the next major iteration but I have doubts it will be successfully done.
  • The product is expensive. It is also the Cadillac of workflow platforms with document transformation built in. In many cases the product can do what you want it to do but there may be other more cost effective platforms.
No photo available

Likelihood to Renew

Appian9.5
Based on 11 answers
We need more time in the real world to determine if it will be renewed. But it is definitely being used presently and is being evaluated
John Cabrera profile photo
No score
No answers yet
No answers on this topic

Usability

Appian8.8
Based on 28 answers
It has been easy so far to use what I have learned, but I have not learned enough to use the application in great detail.
Raul E. Menendez, MBA profile photo
No score
No answers yet
No answers on this topic

Support

Appian8.4
Based on 52 answers
There are lots of materials online. However, it would be easier for users to have specific training and/or specific videos based on the projects they are working on.However, we are having 3rd party vendor (Bits in Glass Inc.) to provide us with support in Appian development. We are also going through various Appian training videos available online such as YouTube.
Kaisar Hossain (MBA PMP, 6 Sigma, Scurm/ profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Appian9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Appian10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Appian logic is much more highly developed and more intuitive.
Michael Keevil profile photo
Kofax TotalAgility is a beast of a package that gives you a thousand ways to tackle a problem, but it may not be the best platform for your needs. It is more of an enterprise platform that integrates well with other systems with moderate development time. Other packages may be cheaper, easier, and faster to implement depending on needs.
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Return on Investment

  • I have seen Appian cut losses in time and resources attributed to mistakes in following procedures.
  • When Appian processes are created from well-defined requirements, the processes can save an organization much due to better throughput.
  • If Appian processes are constructed from requirements that are not well thought out, the processes can be resource consuming.
Michael Keevil profile photo
  • The product is a behemoth to stand up and is cost prohibitive well before it can be implemented. Long term vision planning must be done to realize a positive ROI.
  • It is costly to locate or train internal resources to implement the product successfully. It is very easy to be lost in a black hole if trying to implement it with no previous experience of an ECM platform.
  • Demonstrating the platform to key stakeholders from multiple departments will most likely lead to discussions where business processes can be automated allowing for a faster ROI.
No photo available

Screenshots

Pricing Details

Appian

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Appian More Information

Kofax TotalAgility

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Kofax TotalAgility More Information