Appian vs. OpenText Content Suite Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appian
Score 8.8 out of 10
N/A
Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.
$0
OpenText Content Suite Platform
Score 9.3 out of 10
N/A
The OpenText Content Suite Platform oversees the lifecycle management of information across the enterprise from capture through archiving and disposition. With agile information governance to address the latest data governance and data privacy best practices, the vendor states their Content Suite reduces risk and empowers organizations to focus on using information to drive strategic growth and productivity.N/A
Pricing
AppianOpenText Content Suite Platform
Editions & Modules
Free
$0
Standard
$60
per user per month
Flat Fee
Contact Sales
one fixed price per app, unlimited users
Enterprise
Contact Sales
unlimited number of apps, priced by user
No answers on this topic
Offerings
Pricing Offerings
AppianOpenText Content Suite Platform
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AppianOpenText Content Suite Platform
Top Pros
Top Cons
Features
AppianOpenText Content Suite Platform
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Appian
8.7
75 Ratings
1% below category average
OpenText Content Suite Platform
-
Ratings
Visual Modeling8.673 Ratings00 Ratings
Drag-and-drop Interfaces8.672 Ratings00 Ratings
Platform Security8.871 Ratings00 Ratings
Platform User Management8.472 Ratings00 Ratings
Reusability8.975 Ratings00 Ratings
Platform Scalability8.973 Ratings00 Ratings
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Appian
-
Ratings
OpenText Content Suite Platform
8.2
6 Ratings
3% below category average
Content capture & imaging00 Ratings9.46 Ratings
File sync, storage & archiving00 Ratings9.06 Ratings
Document management00 Ratings9.06 Ratings
Records management00 Ratings8.85 Ratings
Content search & retrieval00 Ratings9.06 Ratings
Enterprise content collaboration00 Ratings8.96 Ratings
Content publishing & creation00 Ratings6.05 Ratings
Security, risk management & information governance00 Ratings7.65 Ratings
Contract lifecycle management00 Ratings9.96 Ratings
Automated workflows00 Ratings8.05 Ratings
Artificial intelligence00 Ratings6.04 Ratings
Mobile support00 Ratings6.24 Ratings
Integration00 Ratings8.85 Ratings
Best Alternatives
AppianOpenText Content Suite Platform
Small Businesses
Zoho Creator
Zoho Creator
Score 9.1 out of 10
PowerDMS
PowerDMS
Score 9.5 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.6 out of 10
MediaValet
MediaValet
Score 9.9 out of 10
Enterprises
Bonita Platform
Bonita Platform
Score 9.1 out of 10
M‑Files
M‑Files
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AppianOpenText Content Suite Platform
Likelihood to Recommend
8.8
(139 ratings)
9.8
(8 ratings)
Likelihood to Renew
8.7
(19 ratings)
8.0
(1 ratings)
Usability
8.6
(95 ratings)
8.0
(1 ratings)
Availability
-
(0 ratings)
8.0
(2 ratings)
Performance
-
(0 ratings)
8.0
(2 ratings)
Support Rating
8.2
(172 ratings)
9.0
(2 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
6.0
(2 ratings)
-
(0 ratings)
Implementation Rating
1.0
(9 ratings)
8.0
(2 ratings)
User Testimonials
AppianOpenText Content Suite Platform
Likelihood to Recommend
Appian
Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
Read full review
OpenText
Great for content management and records even for organizations whose staff are not much experienced in the technical backgrounds as it's easy to use and no previous knowledge on HTML is required. It is great for storing invoices and payment proofs and for organizations dealing with global clients for general use documents.
Read full review
Pros
Appian
  • Allows at a glance workflow documentation which assists in the need we have for information readiation.
  • Drag and drop interface for workflow development greatly speeds our apps time to market.
  • Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.
Read full review
OpenText
  • Document Management is being done well since it allows you to put in a corporate folder structure that applies to the business unit you currently work in.
  • Records Management works well in this organisation as it allows you to classify the document according to the file plan, as well as manage it according to the retention schedule for tat file plan.
  • The ability to collaborate on files works really well. You can share with users within your group, as well as allow other users access to the files for either read access to read/write access.
  • Access control of the folder and even individual files allows you to ensure only necessary people can have the right type of access. This is especially welcome in the government environment where document management is of utmost importance.
Read full review
Cons
Appian
  • Search issues when type ahead and database search are used in the same field.
  • Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
  • Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing.
Read full review
OpenText
  • The user interface and configurability of that interface lack a lot of flexibility and modern tools.
  • There needs to be stronger and more powerful integration to electronic forms and workflow capabilities which are core to modern ECM.
  • Management of audit and content history needs to be modernized and made more dynamic and sustainable.
Read full review
Likelihood to Renew
Appian
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Read full review
OpenText
The staff is comfortable with it and I doubt they'd change at this point.
Read full review
Usability
Appian
Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.
Read full review
OpenText
The interface is easy to understand and learn quickly.
Read full review
Reliability and Availability
Appian
No answers on this topic
OpenText
I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
Read full review
Performance
Appian
No answers on this topic
OpenText
  • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
Read full review
Support Rating
Appian
Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
Read full review
OpenText
OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
Read full review
In-Person Training
Appian
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
Read full review
OpenText
No answers on this topic
Online Training
Appian
Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
Read full review
OpenText
No answers on this topic
Implementation Rating
Appian
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Read full review
OpenText
No, it's pretty easy to implement and use.
Read full review
Alternatives Considered
Appian
Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
Read full review
OpenText
Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this software.
Read full review
Return on Investment
Appian
  • I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code."
  • The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications.
  • There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others.
Read full review
OpenText
  • With OpenText Content Suite, we can easily keep documents safe
  • Document collaboration is easy with OpenText
  • We can easily handle invoicing and automation thanks to features such as content capture and imaging.
  • With OpenText Content Suite, there is better file sync and archiving
Read full review
ScreenShots

Appian Screenshots

Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism