What users are saying about
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Top Rated
160 Ratings

Appian

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Top Rated
160 Ratings
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Score 7.9 out of 101
5 Ratings
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Score 7.7 out of 101

Likelihood to Recommend

Appian

Appian is very well suited for complex business processes. If implementing using traditional methods is daunting, then Appian would be a good alternative. It follows that simpler business processes would be a breeze. Also, it's well suited for situations where sharing data across processes/applications is likely. There's no need to "integrate" from Appian app to Appian app, so sharing data within the platform is trivial from a technical implementation perspective. Appian may not be as well suited for dealing with very large datasets (tens of thousands of records), it seems too much data may start taxing the system.
No photo available

Red Hat Decision Manager

If the rules are going to be managed by IT people JBoss BRMS is good enough, if you're looking for a tool that will be used only by business analysts, you'll probably like to find for another BRMS
Rene Enriquez profile photo

Feature Rating Comparison

Low-Code Development

Appian
7.6
Red Hat Decision Manager
Visual Modeling
Appian
7.1
Red Hat Decision Manager
Drag-and-drop Interfaces
Appian
7.5
Red Hat Decision Manager
Platform Security
Appian
8.8
Red Hat Decision Manager
Platform User Management
Appian
7.8
Red Hat Decision Manager
Reusability
Appian
7.8
Red Hat Decision Manager
Platform Scalability
Appian
6.4
Red Hat Decision Manager

Pros

Appian

  • I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space.
  • You can understand business use case and convert it to a logical process automation.
  • Process Modeller has improved a lot and providing smart services use adds more value.
  • Service integration helps us to seamlessly integrate with third-party systems
Ravi Joshi, PMI-ACP® profile photo

Red Hat Decision Manager

  • Real-time decision making
  • business experts and developers can collaborate using the same solution
  • The ability to use Git as repository
No photo available

Cons

Appian

  • Appian is continually improving the product but having to learn new features every 3 months (upgrade schedule) can be a challenge.
  • Graphical user interface could use some additional improvements but it has come a long way already.
  • Sites could use some additional modifications. Currently, the News Feed is not available on a site.
Helmut Arnold profile photo

Red Hat Decision Manager

  • The UI could be better
  • It takes time to understand how it works and how to create rules
  • Better documentation would be appreciated
Rene Enriquez profile photo

Likelihood to Renew

Appian

Appian 9.0
Based on 16 answers
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Michael Campbell, PMP,CSM profile photo

Red Hat Decision Manager

No score
No answers yet
No answers on this topic

Usability

Appian

Appian 8.1
Based on 32 answers
The interface is as difficult to use as you make it. We like to follow the KISS principle and automate the mundane so that our staff can concentrate on their day job and not have to worry about what happens next.
Paul Cabrelle profile photo

Red Hat Decision Manager

No score
No answers yet
No answers on this topic

Support

Appian

Appian 8.4
Based on 55 answers
We have Appian support here full time who are always helpful and understand both the products and our needs. They help guide the product to help it stay stable.On the odd occasion we need to call Appian themselves, they have always been responsive and genuinely want to help us solve the issue.Recently I've needed to send in quite a few support tickets for various issues, none of them were critical and 2 or 3 of them were just questions. Each time I got a response very quickly and each time the help was what was needed.
No photo available

Red Hat Decision Manager

No score
No answers yet
No answers on this topic

Implementation

Appian

Appian 8.2
Based on 3 answers
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Peter Newnam profile photo

Red Hat Decision Manager

No score
No answers yet
No answers on this topic

Alternatives Considered

Appian

The main advantage of Appian is the cost structure that is more suitable for starting a test-project to see how develop in Appian and most of all how Appian is accepted inside the company. In few weeks you can show the first results and start the journey on digitalization.
No photo available

Red Hat Decision Manager

IBM ODM is very expensive
No photo available

Return on Investment

Appian

  • Our objective to reduce customer effort when dealing with government by 25% was exceeded. In the process of applying for an alcohol licence renewal alone, we saw approximately 80% reduction in time and effort for the business customer - and that was just a prototype! Imagine the possibilities when this is taken into a live environment!
Lynley Johnston profile photo

Red Hat Decision Manager

  • The learning curve is high so it was not easy to adopt
  • The integration with jBPM is good
Rene Enriquez profile photo

Screenshots

Pricing Details

Appian

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Red Hat Decision Manager

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

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