What users are saying about
Top Rated
159 Ratings
Top Rated
159 Ratings
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Score 8.3 out of 101
5 Ratings
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Score 7.8 out of 101

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Likelihood to Recommend

Appian

You name a process that needs to be repeatable and requires interaction between multiple people or groups Appian should be considered. I have not found a situation that Appian could not perform. Are there better applications in some instances? Sure, but Appian can integrate with those applications and provide data and reporting of those applications.
Helmut Arnold profile photo

Red Hat Decision Manager

If the rules are going to be managed by IT people JBoss BRMS is good enough, if you're looking for a tool that will be used only by business analysts, you'll probably like to find for another BRMS
Rene Enriquez profile photo

Pros

  • Repeatable process. Once implemented in Appian, you have an automated process that will always work in the same way. No more dependencies on people remembering what needs to be done or how to do it.
  • Great integration with other applications. Appian allows you to integrate with many other applications to provide a seamless process flow.
  • Reporting capability. Appian has the ability to report on information from any connected system to provide real-time data. Very nice graphical and textual reports can be created.
  • Sites. The ability to create a place for a user to be able to perform their required job without having to see all of the other applications, reports and records. This allows a very focused approach for a user to interact with the system.
Helmut Arnold profile photo
  • Supports continuous delivery
  • It can be used by business analysts
  • Smooth integration with jBPM and the ability to integrate within a custom app if that's needed
Rene Enriquez profile photo

Cons

  • Because of the low numbers employed by our organisation, our ability to make use of an enterprise licence model has been restricted. To their credit, Appian have come up with mutually beneficial solutions to help contain costs and allow us to grow our numbers.
Paul Cabrelle profile photo
  • The UI could be better
  • It takes time to understand how it works and how to create rules
  • Better documentation would be appreciated
Rene Enriquez profile photo

Likelihood to Renew

Appian9.5
Based on 11 answers
The amount of time and effort that we have spent on our applications with Appian almost guarantees that we will be renewing our licenses. The ROI of Appian has been very benfical
Helmut Arnold profile photo
No score
No answers yet
No answers on this topic

Usability

Appian8.8
Based on 28 answers
Very easy to develop and learn. Extremely intuitive for business users.
David Cohen profile photo
No score
No answers yet
No answers on this topic

Support

Appian8.4
Based on 52 answers
Support usually has an answer for us within a day.
David Cohen profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Appian9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Appian10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

As a BPM team we evaluated several other products and narrowed the search down to IBM and Appian. We had the respective companies do a head to head demo and we were impressed with both but found that the cloud based nature of Appian was more appealing so we didn't have to support an infrastructure locally. There are pluses and minuses. As a developer it would have been more desirable to have a local installation so I had more direct access to our other local databases but the maintenance with keeping a local system up with a team of 3 IT people who were already stretched to the limits in bandwidth made the Cloud option more practical.
Galen Chock profile photo
If you have a low budget to invest probably JBoss BRMS is the option for you, if your budget is not restricted you'll probably like to consider Bizagi
Rene Enriquez profile photo

Return on Investment

  • The business users already are showing excitement to the idea that they can convert their manual process into automated and computerized process.
  • Managers are happy to find a place where they can track work and get a quick idea about how progress or lack of is there.
Mina Labib profile photo
  • The learning curve is high so it was not easy to adopt
  • The integration with jBPM is good
Rene Enriquez profile photo

Screenshots

Pricing Details

Appian

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Appian More Information

Red Hat Decision Manager

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

Red Hat Decision Manager More Information