What users are saying about
Top Rated
159 Ratings
7 Ratings
Top Rated
159 Ratings
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Score 8.3 out of 101
7 Ratings
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Score 9.1 out of 101

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Likelihood to Recommend

Appian

Surely Appian is not a Site Development Tool. So we should avoid the use of a system for just UX development. We should look for process automation as much as we can mature the use cases.
Ravi Joshi, PMI-ACP® profile photo

Skuid

For anyone looking to build customized user experiences quickly on Salesforce.com and who don't have access or budget for developers then Skuid is an excellent option. Although some investment in license costs and learning is required the pay off comes with the sheer speed and volume of applications that can be built and delivered to the business in short time frames.
Stephen Chan profile photo

Feature Rating Comparison

Reporting & Analytics

Appian
Skuid
7.7
Dashboards
Appian
Skuid
8.3
Standard reports
Appian
Skuid
7.4
Custom reports
Appian
Skuid
7.3

Process Engine

Appian
Skuid
8.1
Process designer
Appian
Skuid
8.6
Business rules engine
Appian
Skuid
7.6
SOA support
Appian
Skuid
8.5
Form builder
Appian
Skuid
9.0
Model execution
Appian
Skuid
7.0

Content Management Capabilties

Appian
Skuid
8.0
Content management
Appian
Skuid
8.0

Pros

  • I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space.
  • You can understand business use case and convert it to a logical process automation.
  • Process Modeller has improved a lot and providing smart services use adds more value.
  • Service integration helps us to seamlessly integrate with third-party systems
Ravi Joshi, PMI-ACP® profile photo
  • Skuid allows the Salesforce UI to be completely customized.
  • Skuid allows an administrator to change UI instead of having to use custom code.
  • Skuid allows you to make things have the exact look and feel you desire on a page.
Dale Gish profile photo

Cons

  • There is an improvement required for Reporting part.
  • UX can also improve such as in consideration of some CMS system. Sometimes business usually compares the UX with some CMS systems like SharePoint.
  • Tableau or any other visualization tool integration is Key to provide Single customer View.
Ravi Joshi, PMI-ACP® profile photo
  • Skuid is constantly developing, so if the feature you need isn't available, it's likely coming soon on the roadmap.
Dale Gish profile photo

Likelihood to Renew

Appian9.5
Based on 11 answers
If given the chance I would use Appian again. It was a good tool and they are constantly improving it. It was fairly easy to use and any developer who knows JavaScript can customize it to their hearts desire. Once I got used to how it operated my creativity increased and I began thinking of many different types of workflows I could create both for the company and for myself.
Galen Chock profile photo
No score
No answers yet
No answers on this topic

Usability

Appian8.8
Based on 28 answers
Great platform for providing business process management. Fairly easy to learn tool (especially now that I have seen the evolution over 5 years). More difficult to master, but there is a great community that is always willing and able to help solve your problem.
Helmut Arnold profile photo
No score
No answers yet
No answers on this topic

Support

Appian8.4
Based on 52 answers
We have a mixture of onsite and offshore support by Appian and their partner Cognizant. Our stated support hours for the business are 9-5pm Mon-Fri. Cognizant being located in India provides us with coverage up to 9pm should anything happen that needs urgent attention. Appian Cloud Support are also there should we have any issues connecting to the application.
Paul Cabrelle profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Appian9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Appian10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Our approach to selecting Appian was more of a solution based approach to an existing problem. Since then, our Enterprise Architect has been instrumental in mapping out where we will be taking Appian and how it can be applied across the organisation.
Paul Cabrelle profile photo
Skuid doesn't require a developer to adjust. It's easier to implement.
Dale Gish profile photo

Return on Investment

  • We have only had the software since March 2017 so it's a bit premature to be able to quantify what effect on ROI. We have seen efficiency gains in processing times and throughput when compared to previous years statistics.
Paul Cabrelle profile photo
  • Our customers have been very happy with Skuid and it has allowed them to do things that otherwise would have been impossible.
Dale Gish profile photo

Pricing Details

Appian

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Appian More Information

Skuid

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

Skuid More Information