What users are saying about

Appian

Top Rated
159 Ratings

Appian

Top Rated
159 Ratings
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Score 8.3 out of 101

UiPath Enterprise RPA Platform

4 Ratings
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Score 9.1 out of 101

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Likelihood to Recommend

Appian

Appian is very well suited for workflow management. It truly is flexible enough to resolve just about any workflow and or process improvement project one might encounter. Their Solutions Delivery and Professional Services resources are excellent and are always willing to step in for assistance at a moments notice. Here we had Appian setup a test instance of their services and then created multiple proof of concept models that we used to socialize their capabilities. It is critical from a selection process to test the platform with a process that you are familiar with. Second, we would look to obtain hands-on experience with the tool before licensing. Several of our users here attended training prior to the POC work so we could actually get our hands into the application.
Michael Campbell, PMP,CSM profile photo

UiPath Enterprise RPA Platform

UiPath is well suited to repetitive and rote surface tasks which individuals would usually carry out. This allows the to focus on more complex tasks. The type of rote tasks are form filling, data entry, data copy, for example. UiPath is also well suited to jobs which have many step processes, which they can either handle start to finish, or in parts as an attended robot installed on a users machine
Ben Williams profile photo

Feature Rating Comparison

Reporting & Analytics

Appian
UiPath Enterprise RPA Platform
4.0
Dashboards
Appian
UiPath Enterprise RPA Platform
4.0

Process Engine

Appian
UiPath Enterprise RPA Platform
7.7
Process designer
Appian
UiPath Enterprise RPA Platform
10.0
Process simulation
Appian
UiPath Enterprise RPA Platform
6.0
Support for modeling languages
Appian
UiPath Enterprise RPA Platform
7.0

Collaboration

Appian
UiPath Enterprise RPA Platform
10.0
Social collaboration tools
Appian
UiPath Enterprise RPA Platform
10.0

Pros

  • Process Modeling - The Appian designer interface is extremely intuitive and easy to use. It allows a designer, once familiar with the basic setup to quickly create process models
  • Flexibility - We often tell our end users that Appian is a blank slate from which they can request and design practically whatever process and or business solution they can envision. Where as users are often relegated to and limited by what an off the shelf application provides Appian provides tremendous flexibility.
  • Mobile - Appian has successfully accomplished the build once deploy to all platforms for BPM. Their mobile versions of the application are excellent.
  • Cloud Services - Appian offers a cloud service that is simple to set up and insures that you are always up to date with the latest of versions.
  • Integration - Appian's API capabililties to push/pull data allows it to become what we call the "spine" of our organization. Connecting to and interacting with other enterprise platforms to provide its users with a one stop complete picture.
Michael Campbell, PMP,CSM profile photo
  • Interacts with our surface systems, carrying out actions are staff normally do.
  • They allow us to keep processes the same across the business. Irrelevant of department or experience every robot does the task the same way.
  • It is simple and easy to use, but there are underlying complexities in order to complete more complicated tasks.
Ben Williams profile photo

Cons

  • Training. While configuration is accessible, being really effective requires either a lot of hands on trial and error and/or the supervision and guidance of an experienced user. Appian training is a forced march overview and not at all effective in getting a user up to speed.
  • Documentation. The online documentation, in the end, seems to be get lucky in finding what you are looking for or asking for help and waiting for an answer that may or may not be responsive. What may work well for their professional service people becomes problematic if you don't have a good understanding of the product in the first place.
  • Sales. it's an impressive product and that makes it easy for anxious salespeople to oversell capabilities to executives who may not be in a position to be critical about promises and implications. This can lead to unfulfilled expectations that limit additional applications.
Greg Crellin profile photo
  • In background reporting, to allow for more detail from the robot run time.
  • For attended robots to also allow for coworking on the system as part of the out of the box product.
  • To allow for step through testing.
Ben Williams profile photo

Likelihood to Renew

Appian9.5
Based on 11 answers
If given the chance I would use Appian again. It was a good tool and they are constantly improving it. It was fairly easy to use and any developer who knows JavaScript can customize it to their hearts desire. Once I got used to how it operated my creativity increased and I began thinking of many different types of workflows I could create both for the company and for myself.
Galen Chock profile photo
UiPath Enterprise RPA Platform10.0
Based on 1 answer
We have used this software for nearly two years and have multiple processes using the software, we are fully invested in the automation through UiPath
Ben Williams profile photo

Usability

Appian8.8
Based on 28 answers
Very easy to develop and learn. Extremely intuitive for business users.
David Cohen profile photo
No score
No answers yet
No answers on this topic

Support

Appian8.3
Based on 52 answers
Support usually has an answer for us within a day.
David Cohen profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Appian9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Appian10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

As a BPM team we evaluated several other products and narrowed the search down to IBM and Appian. We had the respective companies do a head to head demo and we were impressed with both but found that the cloud based nature of Appian was more appealing so we didn't have to support an infrastructure locally. There are pluses and minuses. As a developer it would have been more desirable to have a local installation so I had more direct access to our other local databases but the maintenance with keeping a local system up with a team of 3 IT people who were already stretched to the limits in bandwidth made the Cloud option more practical.
Galen Chock profile photo
Much easier and simpler to implement, however still a very powerful tool. We found that AA had a high knowledge barrier entry to use and we were unable to allocate the right resources to the development of the tool at the time. There is a large online community for UiPath and that encourages collaboration and usage.
Ben Williams profile photo

Return on Investment

  • Appian has provided a very uniform and consistent user experience, which has a positive impact for the user.
  • Appian is designed for rapid development, so business problems can be automated very quickly.
  • We have found that Appian has halved operational costs in all parts of the company.
Leighton Rice profile photo
  • We have had a high ROI
  • We have buy in across the business into automation
  • UiPath is used for business emergencies, which require a quick fix that there are no users to assist with i.e send correction letters or SMS.
Ben Williams profile photo

Screenshots

UiPath Enterprise RPA Platform

Pricing Details

Appian

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Appian More Information

UiPath Enterprise RPA Platform

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

UiPath Enterprise RPA Platform More Information