What users are saying about
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Top Rated
161 Ratings

Appian

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Top Rated
161 Ratings
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Score 7.6 out of 101
4 Ratings
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Score 7.9 out of 101

Likelihood to Recommend

Appian

Appian is very well suited for complex business processes. If implementing using traditional methods is daunting, then Appian would be a good alternative. It follows that simpler business processes would be a breeze. Also, it's well suited for situations where sharing data across processes/applications is likely. There's no need to "integrate" from Appian app to Appian app, so sharing data within the platform is trivial from a technical implementation perspective. Appian may not be as well suited for dealing with very large datasets (tens of thousands of records), it seems too much data may start taxing the system.
No photo available

WizeHive Zengine

Due to the experience I've had, I'm a strong advocate that it's the perfect system for a small or mid-sized organization to utilize because of it's ease of use for both the customer and the staff. I don't have first hand experience for where it may be less appropriate, so it's hard for me to offer an opinion on that.
Alexis Senge Johnson, MNM profile photo

Feature Rating Comparison

Low-Code Development

Appian
7.6
WizeHive Zengine
Visual Modeling
Appian
7.1
WizeHive Zengine
Drag-and-drop Interfaces
Appian
7.5
WizeHive Zengine
Platform Security
Appian
8.8
WizeHive Zengine
Platform User Management
Appian
7.8
WizeHive Zengine
Reusability
Appian
7.8
WizeHive Zengine
Platform Scalability
Appian
6.4
WizeHive Zengine

Pros

Appian

  • I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space.
  • You can understand business use case and convert it to a logical process automation.
  • Process Modeller has improved a lot and providing smart services use adds more value.
  • Service integration helps us to seamlessly integrate with third-party systems
Ravi Joshi, PMI-ACP® profile photo

WizeHive Zengine

  • Auto email/bulk email feature makes it easy to notify grant applicants. Ultimately helps save time from manually sending emails.
  • Application forms are easy to update and offer a variety of question types and filtering options to easily ask the correct questions depending on the applicant.
  • Can perform an entire review process through WizeHive without much need from an outside source. It is a convenient place to keep track of records of all applicants and reviewers.
  • WizeHive support and implementation staff are very responsive and helpful with answering any urgent questions and providing clarification on processes.
No photo available

Cons

Appian

  • Appian is continually improving the product but having to learn new features every 3 months (upgrade schedule) can be a challenge.
  • Graphical user interface could use some additional improvements but it has come a long way already.
  • Sites could use some additional modifications. Currently, the News Feed is not available on a site.
Helmut Arnold profile photo

WizeHive Zengine

  • With our applicants being a specific and specialized group, we needed customized functions to ensure that only those who were eligible for our grants were able to begin the application process. For this custom functionality, Zengine charges extra, many times a significant amount extra, whereas I feel a functionality such as this should be integrated into the platform as standard.
Tashia Fouch profile photo

Likelihood to Renew

Appian

Appian 9.0
Based on 16 answers
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Michael Campbell, PMP,CSM profile photo

WizeHive Zengine

WizeHive Zengine 10.0
Based on 1 answer
We are so happy with the service that we just signed the contract for another year.
Alexis Senge Johnson, MNM profile photo

Usability

Appian

Appian 8.0
Based on 32 answers
The interface is as difficult to use as you make it. We like to follow the KISS principle and automate the mundane so that our staff can concentrate on their day job and not have to worry about what happens next.
Paul Cabrelle profile photo

WizeHive Zengine

WizeHive Zengine 8.9
Based on 2 answers
The platform itself is pretty easy and straightforward to use. Full disclosure, I have used others that have more user-friendly interfaces and are more simple to get around in, but Zengine is not super-complicated at all. Most of its functions are self-explanatory, and those that are not, WizeHive offers at-your-service tech support via e-mail, so you can e-mail in a question/issue, and you usually get a response back within a few minutes.
Tashia Fouch profile photo

Support

Appian

Appian 8.4
Based on 55 answers
We have Appian support here full time who are always helpful and understand both the products and our needs. They help guide the product to help it stay stable.On the odd occasion we need to call Appian themselves, they have always been responsive and genuinely want to help us solve the issue.Recently I've needed to send in quite a few support tickets for various issues, none of them were critical and 2 or 3 of them were just questions. Each time I got a response very quickly and each time the help was what was needed.
No photo available

WizeHive Zengine

WizeHive Zengine 9.5
Based on 2 answers
We have only ever had one major issue arrive the night before our second grant cycle of the year opened and the team at WizeHive came to the rescue within hours ensuring that we were back up and running with no issues.
Alexis Senge Johnson, MNM profile photo

Implementation

Appian

Appian 8.2
Based on 3 answers
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Peter Newnam profile photo

WizeHive Zengine

WizeHive Zengine 10.0
Based on 1 answer
Their design team gave us the option to save some money by creating the forms ourselves for both the submission and review portals. This also allowed us to get to a point where we felt very comfortable in any future changes that would need to be made to forms since we were so immersed in creating them.
Alexis Senge Johnson, MNM profile photo

Alternatives Considered

Appian

The main advantage of Appian is the cost structure that is more suitable for starting a test-project to see how develop in Appian and most of all how Appian is accepted inside the company. In few weeks you can show the first results and start the journey on digitalization.
No photo available

WizeHive Zengine

SurveyMonkey and SurveyGizmo are great to use for other programs and events that require collecting fairly basic responses and feedback, however, these don't provide the level of information and data that is needed for our grants processes. WizeHive provides a number of tools and other benefits that are just beyond these products' capabilities
No photo available

Return on Investment

Appian

  • Our objective to reduce customer effort when dealing with government by 25% was exceeded. In the process of applying for an alcohol licence renewal alone, we saw approximately 80% reduction in time and effort for the business customer - and that was just a prototype! Imagine the possibilities when this is taken into a live environment!
Lynley Johnston profile photo

WizeHive Zengine

  • Increased the total number of grant applications submitted.
  • Overall, has lead to more competitive grant applications, allowing for stronger projects funded.
  • Lead to stronger and more detailed reviewer feedback for grant applicants, which has helped improve applications to be funded in the future.
  • Made is very easy to track all grant submissions and reviews and make sure no information is missed, which has provided us with stronger and more correct data to report to our constituents.
No photo available

Pricing Details

Appian

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WizeHive Zengine

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Appian
8.6
WizeHive Zengine
7.9

Likelihood to Renew

Appian
9.0
WizeHive Zengine
10.0

Usability

Appian
8.0
WizeHive Zengine
8.9

Support

Appian
8.4
WizeHive Zengine
9.5

In-Person Training

Appian
9.0
WizeHive Zengine

Online Training

Appian
10.0
WizeHive Zengine

Implementation

Appian
8.2
WizeHive Zengine
10.0

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