What users are saying about

Appian

Top Rated
159 Ratings

Workfront

445 Ratings

Appian

Top Rated
159 Ratings
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Score 8.3 out of 101

Workfront

445 Ratings
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Score 7.5 out of 101

Add comparison

Likelihood to Recommend

Appian

The most suitable scenario is every company with low digitalization involvement. Appian is very flexible and can be adapted to different processes, starting from the oldest one. For companies with standard processes, Appian is going to work effectively and fast. Probably nowadays it is not the best for small companies that don't have the budget to spend on consultants or in the creation of an excellence team inside.
No photo available

Workfront

It is well suited for all types of project management. It is able to absorb and extract data in many forms.
Jen Franz profile photo

Feature Rating Comparison

Project Management

Appian
Workfront
7.8
Task Management
Appian
Workfront
8.8
Resource Management
Appian
Workfront
6.6
Gantt Charts
Appian
Workfront
7.1
Scheduling
Appian
Workfront
7.5
Workflow Automation
Appian
Workfront
7.6
Team Collaboration
Appian
Workfront
8.8
Support for Agile Methodology
Appian
Workfront
7.4
Support for Waterfall Methodology
Appian
Workfront
7.9
Document Management
Appian
Workfront
7.6
Email integration
Appian
Workfront
7.7
Mobile Access
Appian
Workfront
7.3
Timesheet Tracking
Appian
Workfront
8.4
Change request and Case Management
Appian
Workfront
7.8
Budget and Expense Management
Appian
Workfront
7.9

Professional Services Automation

Appian
Workfront
6.3
Quotes/estimates
Appian
Workfront
6.1
Invoicing
Appian
Workfront
5.8
Project & financial reporting
Appian
Workfront
7.7
Integration with accounting software
Appian
Workfront
5.8

Pros

  • Easy to modify the appreance of a form: you can do it with users.
  • Flexibility: you can really create a lot of different apps for different topics.
  • The speed in development in order to have the first functional mock-up as soon as possible.
No photo available
  • Workfont has excellent reporting abilities we highly depend upon.
  • Workfront has a very organized layout easy migrate through
  • Workfront is perfect for overall workload management and task assignments.
Kevin Tichy profile photo

Cons

  • We haven't found the on-premise upgrade process straightforward. The versions seem to change fairly significantly and the installation guide isn't a good as it could be.
  • Appian doesn't seem as resilient as other applications. For example, a VMware server recently had a failure and automatically failed over to a secondary. Every application running on the server recovered without intervention, but Appian didn't and was unavailable for around 2 hours whilst we worked with Appian support to diagnose and fix the issue.
  • Lacking flexibility around proxy servers but this seems to have been resolved in version 17.3
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  • The reporting/views and fields available are not always intuitive. For example, when creating a document, task or issue report/view, you cannot access the program or portfolio information/metadata unless you calculate it through to the project level. This equates to a lot of extra calculated fields and work, that in my mind, should not be necessary.
  • The integration with Proof HQ needs some work. We were Proof HQ users first and have begun the Workfront implementation. Eventually, they will be integrated where users access Proof HQ through Workfront. The approvals process in Proof HQ is much more robust that Workfront's; however, the reporting that Workfront provides on the Proof HQ processes and approvals is severely lacking which makes visibility on Proof HQ approvals difficult.
  • There are 3 levels of objects in Workfront: Portfolios, Programs and Projects. There is no way to tie Projects together except to create an issue on the first Project, then convert the issue to another Project. Complicated text mode fields must then be created and placed on a view/report to see if/how these projects are tied together. There should be a better way to tie projects. Our solution was to change the use of the Program object (to have a Program = a Client IO, rather than the Program = Brand). Further, the Portfolio and Program access is tied together. You cannot provide different access to Programs vs. Portfolios which makes our solution a little cumbersome.
Jaime Todd profile photo

Likelihood to Renew

Appian9.5
Based on 11 answers
The amount of time and effort that we have spent on our applications with Appian almost guarantees that we will be renewing our licenses. The ROI of Appian has been very benfical
Helmut Arnold profile photo
Workfront8.0
Based on 59 answers
All that I've said already is why. I suppose the clearest way to say it is that at this point? I cannot imagine running the 300+ active projects in eMarketing without AtTask; it simply wouldn't be possible and even more; I wouldn't imagine why we'd try to find an alternative tool when we have one meeting our needs.
Adam Messano profile photo

Usability

Appian8.8
Based on 28 answers
Usability can refer to a number of different things. From a customer's perspective, using the product to set up their profile and complete the service requests is easy and straightforward.From a provider's perspective, we would like to have had a chance to try out the low code drag and drop capabilities to create our own business processes and forms, but relied instead on the Appian developers (who were awesome) to build our prototype. Maintaining users and cleaning up data in the prototype is very easy, which has made having a clean system to demonstrate to people has been very simple.
Lynley Johnston profile photo
Workfront8.0
Based on 17 answers
Easy to use for the requestors and workers.
Bill Gattinger profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Workfront9.1
Based on 8 answers
Reliable uptime with posted maintenance windows. Frequent updates to hosted environment with minimal disruption.
Andy Willums profile photo

Support

Appian8.3
Based on 52 answers
There are lots of materials online. However, it would be easier for users to have specific training and/or specific videos based on the projects they are working on.However, we are having 3rd party vendor (Bits in Glass Inc.) to provide us with support in Appian development. We are also going through various Appian training videos available online such as YouTube.
Kaisar Hossain (MBA PMP, 6 Sigma, Scurm/ profile photo
Workfront7.7
Based on 11 answers
Basic support has been supplemented by the AtTask Customer Service represenative and the ongoing relationship with development teams who are always looking for feedback on the product.
Shannon C. King profile photo

In-Person Training

Appian9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
No photo available
Workfront5.0
Based on 1 answer
No answer on this topic is available.

Online Training

Appian10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
No photo available
Workfront8.9
Based on 4 answers
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
Maryland Tracy profile photo

Implementation

Appian8.0
Based on 1 answer
No answer on this topic is available.
Workfront8.4
Based on 10 answers
I would recommend all user's using Workfront to go through the training material provided. Have all user's practice in the Sandbox environment and have your workflow documented for the consultant before he arrives on site.
Maryland Tracy profile photo

Alternatives Considered

As a matter of fact, I was not part of the selection process when Appian was selected for SADIE project. Appian was selected because of its quick application development capability. I heard - someone from the 3rd party development company mentioned - that anything can be built between 4-6 months (of course, enough time and adequate resource availability are factors to consider).
Kaisar Hossain (MBA PMP, 6 Sigma, Scurm/ profile photo
I didn't select Workfront (it was in place when I came to work at this position), but I much prefer it to MSProject because it gives a much wider view of all resource and how they are being utilized. The calendar function alone makes it far superior to Project.
Stefanie Rehn profile photo

Scalability

No score
No answers yet
No answers on this topic
Workfront9.1
Based on 2 answers
We have been using Workfront for about 3 years. During this time they continue to be a very stable project management system. Workfront's overall scalability is able to handle increased loads of work. When using Workfront for a project management tool for the web team, we store documents, images & video's without any issues. They work with their customer's to provide the best project management system in the market today! I highly recommend Workfront for all project management needs. Workfront strives to deliver unique technology solutions to growing companies!
Maryland Tracy profile photo

Return on Investment

  • Currently we have no negative impact. We have a better follow-up on our tasks and we believe that tasks are completed faster.
  • However we don't finish every project and we can't realy calculate our ROI. It's hard to give you some numbers.
Frederic Fernandez profile photo
  • I think our billable employees are better and more efficiently utilized.
  • I think billing can be done in a more timely manner that in a two-system approach (like I've used at other companies).
  • I think there has been some frustration about the lack of success in using the Outlook integration feature which turns off some of our consultants to using it.
Stefanie Rehn profile photo

Pricing Details

Appian

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Appian More Information

Workfront

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

Workfront More Information