What users are saying about
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Top Rated
179 Ratings
Top Rated
501 Ratings

Appian

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Top Rated
179 Ratings
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Score 8 out of 100
Top Rated
501 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Appian

I believe that Appian is very well-suited to provide an approval work-flow. For making requests where there is a specific hierarchy of approvals that must occur, it is great. For example, if an employee needs to make a capital request for a long term project, the number of approvals can be set based on the amount of the items/work that is to be capitalized. If the amount is < 10000, maybe only manager approval is required. If the amount is over 10,000, Department Budgetary approval is also required. Over 25,000, Finance approval is required. Over 100,000, executive approval is required. Appian makes it very easy to set these conditions and send out tasks based on them. Appian also Excels at reporting. Appian provides the tools to report on any of the data that is captured in the request. This data can be exported to Excel to be used for audits or data management. Data can be reported in a variety of ways grid format, generate a pdf, or with charts and graphs. I don't believe that Appian should be used to replace any cost accounting type of functions. There are enterprise systems, such as Oracle that do a better job with that. Appian's strength is providing workflows.
Christine Mulready | TrustRadius Reviewer

Workfront

Workfront is well suited for mid to large creative-driven agencies. It is less useful for small or consulting-based firms. It supports waterfall project management well when you have a clear, linear process for a deliverable. It is more difficult to utilize in an agile environment. It is well suited for simple rate cards but does not adjust well to high variety of rate cards/structures.
Amy Pyles | TrustRadius Reviewer

Feature Rating Comparison

Low-Code Development

Appian
8.2
Workfront
Visual Modeling
Appian
7.6
Workfront
Drag-and-drop Interfaces
Appian
8.2
Workfront
Platform Security
Appian
9.3
Workfront
Platform User Management
Appian
7.6
Workfront
Reusability
Appian
7.9
Workfront
Platform Scalability
Appian
8.6
Workfront

Project Management

Appian
Workfront
8.0
Task Management
Appian
Workfront
9.0
Resource Management
Appian
Workfront
8.5
Gantt Charts
Appian
Workfront
7.4
Scheduling
Appian
Workfront
7.9
Workflow Automation
Appian
Workfront
8.1
Team Collaboration
Appian
Workfront
8.5
Support for Agile Methodology
Appian
Workfront
7.5
Support for Waterfall Methodology
Appian
Workfront
8.4
Document Management
Appian
Workfront
8.2
Email integration
Appian
Workfront
7.8
Mobile Access
Appian
Workfront
6.6
Timesheet Tracking
Appian
Workfront
8.5
Change request and Case Management
Appian
Workfront
7.9
Budget and Expense Management
Appian
Workfront
8.3

Professional Services Automation

Appian
Workfront
7.8
Quotes/estimates
Appian
Workfront
7.6
Invoicing
Appian
Workfront
8.7
Project & financial reporting
Appian
Workfront
7.6
Integration with accounting software
Appian
Workfront
7.4

Pros

Appian

  • I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space.
  • You can understand business use case and convert it to a logical process automation.
  • Process Modeller has improved a lot and providing smart services use adds more value.
  • Service integration helps us to seamlessly integrate with third-party systems
Ravi Joshi, PMI-ACP® | TrustRadius Reviewer

Workfront

  • Workfront has a nice interface and it is especially easy to get started with development projects.
  • You can easily configure dashboards and monitor planned activities.
  • Create to-do lists to organize and customize the workflow for each project.
  • It allows integration with other tools for collaboration throughout the organization and the exchange of information.
  • It features easy-to-define templates for to-do lists and projects.
  • The best features are project organization, calendar, and email integration.
Anonymous | TrustRadius Reviewer

Cons

Appian

  • Advanced functionality requires use of the Appian expression language. The more advanced the logic, the harder it is to build with the expression language. This means development expertise is more relevant if you need advanced functionality, which I imagine applies almost all the time. I would much prefer if they allowed some common language such as JavaScript out of the box.
  • Debugging has proved difficult. It’s easy for developers to get the app to or feature to a “working” state but it needs robust alpha testing.
  • Deployment can be tricky. When a solution gets big and there are many teams and dependencies, it needs a careful process to ensure things don’t break.
  • Reasuability of Appian objects is both a pro and con. Reusing objects across apps may be more trouble than its worth because of creating heavy dependencies. Experience is helpful to strike the right balance.
Anonymous | TrustRadius Reviewer

Workfront

  • Workfront is not the most user-intuitive platform for all. There will need to be significant training periods for end-users.
  • The User Interface can be more confusing when compared to like-options in the market.
  • It is a large and expansive program - therefore, executive updates are somewhat difficult within the platform.
Joshua Melder | TrustRadius Reviewer

Likelihood to Renew

Appian

Appian 9.0
Based on 16 answers
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Michael Campbell, PMP,CSM | TrustRadius Reviewer

Workfront

Workfront 8.6
Based on 59 answers
All that I've said already is why. I suppose the clearest way to say it is that at this point? I cannot imagine running the 300+ active projects in eMarketing without AtTask; it simply wouldn't be possible and even more; I wouldn't imagine why we'd try to find an alternative tool when we have one meeting our needs.
Adam Messano | TrustRadius Reviewer

Usability

Appian

Appian 8.6
Based on 45 answers
Great platform for providing business process management. Fairly easy to learn tool (especially now that I have seen the evolution over 5 years). More difficult to master, but there is a great community that is always willing and able to help solve your problem.
Helmut Arnold | TrustRadius Reviewer

Workfront

Workfront 8.0
Based on 17 answers
I gave a rating of 10 on overall usability because Workfront is cloud based and very easy to use. Workfront also provides collaboration on projects which is critical to a projects success. The tool gives everyone high level visibility in their projects down to the smallest detail. Wonderful project management system, allows you to cut down on emails, meetings and no more spreadsheets for tracking your projects.
Maryland Tracy | TrustRadius Reviewer

Reliability and Availability

Appian

No score
No answers yet
No answers on this topic

Workfront

Workfront 9.1
Based on 16 answers
Maintenance is required, but usually after work hours, Some days the proofing tool function is not operational, but this is a new function of the tool that WF is working out. the kinks on. Chrome is the best browser to use the system in and we find Firefox and Explorer lose some view functionality - Gantt Chart, Resource Grid
Anonymous | TrustRadius Reviewer

Support Rating

Appian

Appian 8.1
Based on 123 answers
We have a mixture of onsite and offshore support by Appian and their partner Cognizant. Our stated support hours for the business are 9-5pm Mon-Fri. Cognizant being located in India provides us with coverage up to 9pm should anything happen that needs urgent attention. Appian Cloud Support are also there should we have any issues connecting to the application.
Paul Cabrelle | TrustRadius Reviewer

Workfront

Workfront 7.8
Based on 22 answers
It would be nice if the support forms were more dynamic so you could add more information to the support ticket when you enter it to reduce back and forth with the support team member. Also communication on escalated tickets isn't always great. It's gotten better over the years but still needs improvement. Other than that, initial response on support tickets is really quick and the people I've dealt with have always been very professional.
Mike Tompkins | TrustRadius Reviewer

In-Person Training

Appian

Appian 9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
Anonymous | TrustRadius Reviewer

Workfront

Workfront 5.0
Based on 1 answer
It was from my boss, not a rep from AtTask.
Anonymous | TrustRadius Reviewer

Online Training

Appian

Appian 10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
Anonymous | TrustRadius Reviewer

Workfront

Workfront 8.9
Based on 4 answers
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
Maryland Tracy | TrustRadius Reviewer

Implementation Rating

Appian

Appian 9.0
Based on 8 answers
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Peter Newnam | TrustRadius Reviewer

Workfront

Workfront 8.3
Based on 20 answers
Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
Anonymous | TrustRadius Reviewer

Alternatives Considered

Appian

The main advantage of Appian is the cost structure that is more suitable for starting a test-project to see how develop in Appian and most of all how Appian is accepted inside the company. In few weeks you can show the first results and start the journey on digitalization.
Anonymous | TrustRadius Reviewer

Workfront

I love that Workfront is easy to configure and change as your organization grows. It's easy to stay up to speed with and make changes based on system changes and your organization changing. I also am in love with the reporting and custom data features. Custom forms and the ability to manipulate them to get data has been invaluable in every organization I've been in to date that has used Workfront.
Pricillar Nyokabi | TrustRadius Reviewer

Scalability

Appian

No score
No answers yet
No answers on this topic

Workfront

Workfront 9.1
Based on 2 answers
Our projects can get quite large and then they slow down when they get too big. I really don't like the new "1-250" which you can adjust to "All" but why are they doing that in the first place? Because they cannot keep track of all the tasks. That is a poor level of scaleability.
Anonymous | TrustRadius Reviewer

Return on Investment

Appian

  • Our objective to reduce customer effort when dealing with government by 25% was exceeded. In the process of applying for an alcohol licence renewal alone, we saw approximately 80% reduction in time and effort for the business customer - and that was just a prototype! Imagine the possibilities when this is taken into a live environment!
Lynley Johnston | TrustRadius Reviewer

Workfront

  • Hard to quantify just yet as we've only been live with the system in my function for, 3 months, however, it seems to have reduced time creating manual reports and decks for leadership and the reports I've seen offer greater insights into tracking statuses and risk potential.
  • Negative might be the upfront cost of each user and the access capabilities of each user aren't the greatest at being able to be customized in terms of data restrictions.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Appian

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Appian Editions & Modules

Edition
Free$0
Standard60.002
Flat FeeContact Sales3
EnterpriseContact Sales4
  1. per user per month
  2. one fixed price per app, unlimited users
  3. unlimited number of apps, priced by user
Additional Pricing Details

Workfront

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Workfront Editions & Modules

Additional Pricing Details

Rating Summary

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