What users are saying about
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Top Rated
423 Ratings
63 Ratings

Apple iCloud

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Top Rated
423 Ratings
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Score 8.3 out of 100
63 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Apple iCloud

iCloud is really best suited for personal or home use. iCloud for Business can be done with some customization, however, it is missing some great features that some other competitors excel at. Sharing documents with those outside the organization or file restrictions and sharing can be some of its major downfalls. I would recommend using the free version of iCloud and sharing some documents around in a fashion that you might work each day before you make the switch for your company.
Gavin Scott-Miller | TrustRadius Reviewer

Laserfiche

Laserfiche is perfect for businesses that need a place to appropriately store their documents digitally and want an environment to grow from. Adding Laserfiche Forms helps grow a business' ability to process their work and reach their customers easier. Laserfiche could be used for all sizes of businesses but may not be as worth it for very small businesses.
Angela Jordan | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Apple iCloud
7.7
Laserfiche
Versioning
Apple iCloud
7.0
Laserfiche
Video files
Apple iCloud
8.1
Laserfiche
Audio files
Apple iCloud
8.1
Laserfiche
Document collaboration
Apple iCloud
6.9
Laserfiche
Access control
Apple iCloud
7.1
Laserfiche
File search
Apple iCloud
7.4
Laserfiche
Device sync
Apple iCloud
9.0
Laserfiche

Cloud Storage Security & Administration

Apple iCloud
7.6
Laserfiche
User and role management
Apple iCloud
7.3
Laserfiche
File organization
Apple iCloud
8.0
Laserfiche
Device management
Apple iCloud
7.6
Laserfiche

Cloud Storage Platform

Apple iCloud
8.0
Laserfiche
Performance
Apple iCloud
8.3
Laserfiche
Reliability
Apple iCloud
8.6
Laserfiche
Storage Reports
Apple iCloud
7.0
Laserfiche

Enterprise Content Management

Apple iCloud
Laserfiche
8.8
Content capture & imaging
Apple iCloud
Laserfiche
9.2
File sync, storage & archiving
Apple iCloud
Laserfiche
9.4
Document management
Apple iCloud
Laserfiche
9.5
Records management
Apple iCloud
Laserfiche
9.4
Content search & retrieval
Apple iCloud
Laserfiche
8.9
Enterprise content collaboration
Apple iCloud
Laserfiche
8.2
Content publishing & creation
Apple iCloud
Laserfiche
8.5
Security, risk management & information governance
Apple iCloud
Laserfiche
9.0
Contract lifecycle management
Apple iCloud
Laserfiche
8.2
Automated workflows
Apple iCloud
Laserfiche
9.2
Mobile support
Apple iCloud
Laserfiche
8.0
Integration
Apple iCloud
Laserfiche
8.2

Pros

Apple iCloud

  • Apple iCloud integrates beautifully with the entire Apple ecosystem. Whether you are using a MacBook, iPhone, and/or iPad they will all sync at a moments notice through iCloud.
  • As a company, Apple has a strong reputation for security. Many cloud storage providers share huge amounts of user data, however, Apple prides themselves on avoiding that.
  • Even though Apple iCloud is optimized for Apple devices, data stored on the cloud can be accessed through a web browser on a computer running essentially any operating system.
Anonymous | TrustRadius Reviewer

Laserfiche

  • Electronic content management- it provides backup, versioning, access controls, retention policies, powerful search, metadata, and routing. It provides several facilities for importing scanning documents including OCR.
  • Business Process Automation via workflow. Built on Microsoft WWF technology, Laserfiche provides a developer studio (designer) for rapid, visual development. It contains dozens of pre-built objects to accomplish numerous tasks, including document routing, rules, and web API integrations.
  • Electronic Forms- an easy to use interface for creating input forms which can be routed, saved to the repository, and integrated into a workflow.
  • Robotic Process Automation- Laserfiche has put an emphasis on developing their RPA solution to be a serious player in this space. Their RPA bots can be easily integrated into business process automation (BPAs).
Anonymous | TrustRadius Reviewer

Cons

Apple iCloud

  • You will constantly run into issues where iCloud is optimized or available only for Apple's own product line. That's frustrating.
  • Apple's Mail app and service are just beleaguered by the likes of Gmail. Perhaps even Zoho does better than them on the web.
  • iCloud seems optimized more for a mobile user, so desktop apps & services feel a bit force-fitted.
Anonymous | TrustRadius Reviewer

Laserfiche

  • Quick Fields, the tool for automatically importing and processing scans by Zone OCR, is primitive and out of date. The user interface is terrible, and the program can behave in unexpected ways. The OCR module from Nuance has a high error rate.
  • Security and access rights are finely grained, and quite powerful, but there isn't a way to get a report of access rights and where they've been set. If a document repository is very large, and was not properly planned out and documented, untangling user rights issues can be a real mess.
  • Most of the modules are intuitive and easy to use. This is a double-edged sword. Forms and workflows are quick and easy to create, but it's possible for a non-programmer to create a workflow or forms process with hundreds of copy-pastes of the same activities where someone with some practical programming experience will create a loop of a dozen activities.
Glen Murie | TrustRadius Reviewer

Likelihood to Renew

Apple iCloud

Apple iCloud 9.4
Based on 3 answers
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
Anonymous | TrustRadius Reviewer

Laserfiche

Laserfiche 8.6
Based on 16 answers
We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
Judy Nie | TrustRadius Reviewer

Usability

Apple iCloud

Apple iCloud 8.4
Based on 20 answers
While it may be great to use with other Apple products, I find it's an absolutist-style workflow to be debilitating and to lead to many problems. When you sign into the cloud, it completely takes over your device in many ways that you don't notice at first until there is a problem.
Shelby Bowden | TrustRadius Reviewer

Laserfiche

Laserfiche 10.0
Based on 6 answers
It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
Ramsey Oklah | TrustRadius Reviewer

Reliability and Availability

Apple iCloud

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 10.0
Based on 2 answers
I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
Tim Nolan | TrustRadius Reviewer

Performance

Apple iCloud

Apple iCloud 8.2
Based on 12 answers
Occasionally, large files that haven't yet been synced require a few minutes to pull down but I've rarely noticed delays. It does a good job of keeping data cached on my local machines while updating them with changes from other machines transparently.
Jeff Eaton | TrustRadius Reviewer

Laserfiche

Laserfiche 9.0
Based on 1 answer
Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
Anonymous | TrustRadius Reviewer

Support

Apple iCloud

Apple iCloud 7.3
Based on 12 answers
I have had to use Apple's customer support before and have been impressed with the ease and accessibility that comes with having them answer what was necessary to fix a problem and make something right. I have had multiple times where people have been helpful and understanding when necessary.
Anonymous | TrustRadius Reviewer

Laserfiche

Laserfiche 9.4
Based on 9 answers
I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
Alexa Siebert | TrustRadius Reviewer

Online Training

Apple iCloud

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 10.0
Based on 1 answer
Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit.Courseware is well written and presented in an easy to follow and understand format.
Sheree Montgomery | TrustRadius Reviewer

Alternatives Considered

Apple iCloud

Apple iCloud works as well or almost as well as OneDrive. I also use OneDrive fairly extensively because I have free storage and it came along with my other Microsoft software. I only pay for additional storage on iCloud. I suppose it's because I operate in both Windows and Apple computer environments it just makes it easier and more versatile for me. I used to work only on Mac devices but when it became necessary for me to use a Windows-based system, that's when I started using One Drive. My mobile devices have access to both online storage options. I don't use or need Google Drive.
Jeff Henkel | TrustRadius Reviewer

Laserfiche

Laserfiche is the leader in the ECM industry, and I believe will stand toe to toe with any competitor on the market. Not only is it on of the most advanced systems for an enterprise wide solution, but the cost is also very competitive. I also do not believe there is any competitor with an integrated forms module.
Mark Ellickson | TrustRadius Reviewer

Return on Investment

Apple iCloud

  • It's sped up the time spent searching for documents that are stored in the cloud.
  • It works really well for staff already in the Apple camp.
  • The staff in the Android camp aren't as happy about it and have needed a little more training and adjustment time.
Anonymous | TrustRadius Reviewer

Laserfiche

  • Better customer service- if it's in laserfiche you can reproduce a document immediately.
  • Better use of office space as my old fashioned file cabinets that used to take up wall space have decreased in size as I use my Laserfiche filing system instead. Only when necessary is a 'hard copy' kept in a file cabinet such as legal documents, original certificates, permits, etc.
  • Employee empowerment- staff can research a particular subject by reviewing the files in laserfiche. Reading/skimming several pages is easier and you don't clutter your desk with old, dusty manila folders!
Sheila Cruz | TrustRadius Reviewer

Screenshots

Pricing Details

Apple iCloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Laserfiche

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Apple iCloud
8.1
Laserfiche
8.8

Likelihood to Renew

Apple iCloud
9.4
Laserfiche
8.6

Usability

Apple iCloud
8.4
Laserfiche
10.0

Reliability and Availability

Apple iCloud
Laserfiche
10.0

Performance

Apple iCloud
8.2
Laserfiche
9.0

Support

Apple iCloud
7.3
Laserfiche
9.4

Online Training

Apple iCloud
Laserfiche
10.0

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