What users are saying about

Apple iCloud

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377 Ratings
54 Ratings

Apple iCloud

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377 Ratings
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Score 7.9 out of 101
54 Ratings
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Score 8.4 out of 101

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Likelihood to Recommend

Apple iCloud

Apple iCloud is well-suited for people with many passwords who need an easy way to store them. Apple iCloud could improve its security, or at least how it informs its customers of security. If my Apple iCloud is hacked, then my passwords are available for anyone.
Michelle Kelly profile photo

Laserfiche

Laserfiche is ideal for digitizing and streamlining the workplace. Business processes can be automated very quickly with the robust tools provided. The limitations will be about understanding the processes enough to automate them properly, which requires a collaboration of information technology with the business. Laserfiche is an enterprise-class solution requiring a robust infrastructure to support it including a scalable RDBMS back end like SQL-Server or Oracle, so smaller organizations might want to consider a cloud-hosted solution, rather than hosting it in-house. Additionally, best practices need to be put in place quickly or else the repository can easily become a mess. I would recommend professional services to help get started on the right footing. One item that Laserfiche could do better is providing a corporate portal solution. As the central repository, it is the de facto backend to a portal and would make sense to provide a UI. They do have a product called Discussions which provides a collaboration site, so they are on the right track. Finally, while they do offer an entry point into RPA, there are products that focus solely on that space and are far more sophisticated for managing bots.
No photo available

Feature Rating Comparison

File Sharing & Management

Apple iCloud
8.1
Laserfiche
Versioning
Apple iCloud
7.9
Laserfiche
Video files
Apple iCloud
8.2
Laserfiche
Audio files
Apple iCloud
8.3
Laserfiche
Document collaboration
Apple iCloud
7.0
Laserfiche
Access control
Apple iCloud
7.7
Laserfiche
File search
Apple iCloud
8.3
Laserfiche
Device sync
Apple iCloud
9.2
Laserfiche

Cloud Storage Security & Administration

Apple iCloud
7.9
Laserfiche
User and role management
Apple iCloud
7.9
Laserfiche
File organization
Apple iCloud
7.8
Laserfiche
Device management
Apple iCloud
8.1
Laserfiche

Cloud Storage Platform

Apple iCloud
8.4
Laserfiche
Performance
Apple iCloud
8.5
Laserfiche
Reliability
Apple iCloud
9.1
Laserfiche
Storage Reports
Apple iCloud
7.6
Laserfiche

Enterprise Content Management

Apple iCloud
Laserfiche
8.7
Content capture & imaging
Apple iCloud
Laserfiche
8.5
File sync, storage & archiving
Apple iCloud
Laserfiche
9.5
Document management
Apple iCloud
Laserfiche
9.5
Records management
Apple iCloud
Laserfiche
8.6
Content search & retrieval
Apple iCloud
Laserfiche
10.0
Enterprise content collaboration
Apple iCloud
Laserfiche
7.6
Content publishing & creation
Apple iCloud
Laserfiche
7.3
Security, risk management & information governance
Apple iCloud
Laserfiche
8.1
Contract lifecycle management
Apple iCloud
Laserfiche
9.8
Automated workflows
Apple iCloud
Laserfiche
10.0
Mobile support
Apple iCloud
Laserfiche
7.0
Integration
Apple iCloud
Laserfiche
9.0

Pros

  • There is almost no downtime.
  • It is truly seamless.
  • There is no performance hit, even on mediocre networks.
  • It is an attractive interface.
Mike McCloskey profile photo
  • Electronic content management- it provides backup, versioning, access controls, retention policies, powerful search, metadata, and routing. It provides several facilities for importing scanning documents including OCR.
  • Business Process Automation via workflow. Built on Microsoft WWF technology, Laserfiche provides a developer studio (designer) for rapid, visual development. It contains dozens of pre-built objects to accomplish numerous tasks, including document routing, rules, and web API integrations.
  • Electronic Forms- an easy to use interface for creating input forms which can be routed, saved to the repository, and integrated into a workflow.
  • Robotic Process Automation- Laserfiche has put an emphasis on developing their RPA solution to be a serious player in this space. Their RPA bots can be easily integrated into business process automation (BPAs).
No photo available

Cons

  • Basic iCloud gives 5GB free per account - but that really needs to be per device. It is way too small when you have multiple devices.
Mike McCloskey profile photo
  • The could have better options for read only users, the minimum option for read only users is 200.
  • More competitive material of why Laserfiche is better than the other products out there.
  • They could use a more robust capture engine that could be used for unstructured documents.
Mark Ellickson profile photo

Likelihood to Renew

Apple iCloud9.4
Based on 3 answers
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
No photo available
Laserfiche8.6
Based on 16 answers
We have a very good relationship with Laserfiche and our VAR (MCCi). We see no reason to consider a new product when Laserfiche meets all of our needs.
Tim Nolan profile photo

Usability

Apple iCloud8.7
Based on 10 answers
Apple iCloud is very usable, and anyone can use it without much knowledge. Simple backups are automatic, and anyone can set this up. More advanced document transfers may require some additional knowledge as to the restrictions and limitations.
Timothy Watkins, GWAPT profile photo
Laserfiche10.0
Based on 6 answers
We have been using it for over 5 years and have only needed tech support 4 times.
Sheree Montgomery profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Laserfiche10.0
Based on 2 answers
I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
Tim Nolan profile photo

Performance

Apple iCloud8.8
Based on 4 answers
Apple iCloud is definitely a reliable storage and data management system. We haven't experienced many lags in loading or sharing, and they very quickly sync once you upload them into your personal iCloud. I haven't noticed any slowing down of other software or systems while using Apple iCloud - and they have great customer service.
Sarah Bandy profile photo
Laserfiche9.0
Based on 1 answer
Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
No photo available

Support

No score
No answers yet
No answers on this topic
Laserfiche7.0
Based on 1 answer
Good overall. Some inquires could not be resolved or they were pushed to the next release which made it difficult at times to figure out a work around, but it was great to know that they listen to their clients and are willing to enhance the product as requested.
Kaci Duke profile photo

Online Training

No score
No answers yet
No answers on this topic
Laserfiche10.0
Based on 1 answer
Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit.Courseware is well written and presented in an easy to follow and understand format.
Sheree Montgomery profile photo

Alternatives Considered

Dropbox is a fine product. The thing that makes iCloud shine is its deep integration with Apple and Apple's legendary support. Finally, we are confident that Apple will be fully committed to privacy and our data remains safe. But, none of this is to denigrate Dropbox in any way.OneDrive isn't nearly as reliable. It seems to come and go. Also, Microsoft has had a rough past in losing customer's data (see Danger Pink, etc). And they aren't very trustworthy with privacy.
Mike McCloskey profile photo
Laserfiche is much faster and the optical character recognition is more accurate than Adobe Acrobat Capture. It took approximately 4 times as long to scan and store a document in Acrobat Capture as in Laserfiche. Reviewing every scan was essential in Adobe Acrobat Capture because when using monospaced fonts it put spaces in between each letter on many check and invoice numbers.
Judy Nie profile photo

Return on Investment

  • It is a fantastic setup and very well worth the investment in time and money.
  • It keeps everything in sync and doesn't let us down.
  • there really is no negative for our Apple centric operation
Mike McCloskey profile photo
  • We have much better customer service because vendors can be paid much more quickly when I receive a statement and realize that an invoice has not been paid and pull it up quickly in Laserfiche and resend it to the Department Head.
  • Eliminating storage in my office of all paper invoices and check stubs has saved a great deal of work filing and maintaining the file storage cabinets. Which has allowed me to have greater production on other items.
  • Being able to locate a scan and e-mail it to Auditors, customers or Department Heads has saved a great deal of paper.
Judy Nie profile photo

Pricing Details

Apple iCloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Laserfiche

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
To learn more about pricing, please visit https://www.laserfiche.com/ to get in touch with a Laserfiche professional.