Apple iCloud vs. OpenText Documentum

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apple iCloud
Score 8.2 out of 10
N/A
Apple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.
$0.99
per month
OpenText Documentum
Score 8.6 out of 10
N/A
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
Pricing
Apple iCloudOpenText Documentum
Editions & Modules
50GB
$0.99
per month
200GB
$2.99
per month
2TB
$9.99
per month
No answers on this topic
Offerings
Pricing Offerings
Apple iCloudOpenText Documentum
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
Apple iCloudOpenText Documentum
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Apple iCloud
9.1
74 Ratings
8% above category average
OpenText Documentum
-
Ratings
Versioning8.750 Ratings00 Ratings
Video files9.270 Ratings00 Ratings
Audio files9.267 Ratings00 Ratings
Document collaboration8.963 Ratings00 Ratings
Access control8.461 Ratings00 Ratings
File search9.766 Ratings00 Ratings
Device sync9.473 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Apple iCloud
8.7
70 Ratings
1% above category average
OpenText Documentum
-
Ratings
User and role management8.654 Ratings00 Ratings
File organization8.266 Ratings00 Ratings
Device management9.367 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Apple iCloud
9.4
74 Ratings
11% above category average
OpenText Documentum
-
Ratings
Performance9.674 Ratings00 Ratings
Reliability9.674 Ratings00 Ratings
Storage Reports9.158 Ratings00 Ratings
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Apple iCloud
-
Ratings
OpenText Documentum
9.2
7 Ratings
11% above category average
Content capture & imaging00 Ratings10.07 Ratings
File sync, storage & archiving00 Ratings9.07 Ratings
Document management00 Ratings9.07 Ratings
Records management00 Ratings9.07 Ratings
Content search & retrieval00 Ratings9.07 Ratings
Enterprise content collaboration00 Ratings9.07 Ratings
Content publishing & creation00 Ratings9.07 Ratings
Security, risk management & information governance00 Ratings10.07 Ratings
Contract lifecycle management00 Ratings9.07 Ratings
Automated workflows00 Ratings9.03 Ratings
Artificial intelligence00 Ratings9.03 Ratings
Mobile support00 Ratings9.03 Ratings
Integration00 Ratings10.03 Ratings
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Apple iCloudOpenText Documentum
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Score 10.0 out of 10
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Score 9.7 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
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Score 9.6 out of 10
MediaValet
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Enterprises
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Score 9.6 out of 10
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User Ratings
Apple iCloudOpenText Documentum
Likelihood to Recommend
9.2
(74 ratings)
9.0
(10 ratings)
Likelihood to Renew
10.0
(4 ratings)
8.0
(4 ratings)
Usability
10.0
(21 ratings)
-
(0 ratings)
Performance
8.2
(12 ratings)
9.0
(1 ratings)
Support Rating
7.5
(20 ratings)
7.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Apple iCloudOpenText Documentum
Likelihood to Recommend
Apple
iCloud is also great to keep access to photos synced across devices. Ex: I can snap a photo at a job site and have access to that photo on my desktop when I return to my office. I can then drop the photo into a document that is stored in iCloud and have instant access to that document on my iPad at a client's office later in the day. Seamless transitions make life much easier.
Read full review
OpenText
Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
Read full review
Pros
Apple
  • Syncing files, appointments, Notes and contacts. If I'm away from home, and set an appointment using my phone, that appointment automatically updates real time to my home laptop and vice-versa.
  • It stores files (e.g photos) nicely
  • Once it's set up, it's fairly easy to use.
Read full review
OpenText
  • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
  • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
  • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
Read full review
Cons
Apple
  • Customization - iCloud is great at the stuff it does well. But it lacks features that some competitors (in Google Drive or Dropbox) do really well. API support for third-party apps is really great for some other people.
  • Remote use - Managing or accessing information from iCloud while not on one of your logged-in apple devices can sometimes be an issue. From a work computer for example. It doable, but the experience is much less user-friendly.
  • Ability to edit documents on the cloud similar to google docs or some other competitors
Read full review
OpenText
  • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
  • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
Read full review
Likelihood to Renew
Apple
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
Read full review
OpenText
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
Read full review
Usability
Apple
While it may be great to use with other Apple products, I find it's an absolutist-style workflow to be debilitating and to lead to many problems. When you sign into the cloud, it completely takes over your device in many ways that you don't notice at first until there is a problem.
Read full review
OpenText
No answers on this topic
Performance
Apple
Occasionally, large files that haven't yet been synced require a few minutes to pull down but I've rarely noticed delays. It does a good job of keeping data cached on my local machines while updating them with changes from other machines transparently.
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OpenText
No answers on this topic
Support Rating
Apple
Apple customer service is fantastic. iCloud is built with Apple in mind and its design is extremely intuitive and user-friendly. Additionally, whenever our team has encountered issues, the speed of Apple support has been more than timely in addressing our issues and solving our request. We have encountered relatively few issues in my time with the platform and this only improves our overall score for those who keep the platform stable.
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OpenText
Support is better than with ECM, but could use some improvement.
Read full review
Alternatives Considered
Apple
Apple does offer an alternative to Office & the Google Docs family but trusting to use it with both internal and external parties is tough. Google is more universal and easier for 3rd parties to collaborate with. Apple works well for a closed internal group that is native to Apple's ecosystem. Google offers more storage space than Apple
Read full review
OpenText
At the time it was purchased it was one of the best, most robust solutions available on the market.
Read full review
Return on Investment
Apple
  • If I lose track of my credentials or my continuing education documentation, I could end up not being able to renew my certification. This would lead to a major loss in revenue.
  • Time is money and having all of my required documents easily accessible in iCloud saves me time and allows me to work more efficiently.
  • My Apple devices were certainly not cheap purchases. iCloud has allowed me to maximize my productivity through synchronizing my work no matter which device I'm working on.
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OpenText
  • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
  • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
  • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
Read full review
ScreenShots