What users are saying about

Apple iCloud

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377 Ratings

Apple iCloud

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
377 Ratings
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Score 7.9 out of 101
2 Ratings
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Score 9.7 out of 101

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Likelihood to Recommend

Apple iCloud

Apple iCloud is well-suited for people with many passwords who need an easy way to store them. Apple iCloud could improve its security, or at least how it informs its customers of security. If my Apple iCloud is hacked, then my passwords are available for anyone.
Michelle Kelly profile photo

PaperPort Professional

I honestly do not know of scenarios where it is not suited. For instance I use it to organize all my home receipts, manuals, documents, personal history documents, genealogy, recipes, craft instructions, etc. But also use it for complex business uses as well.
Diane Leigh Davison profile photo

Feature Rating Comparison

File Sharing & Management

Apple iCloud
8.1
PaperPort Professional
Versioning
Apple iCloud
7.9
PaperPort Professional
Video files
Apple iCloud
8.4
PaperPort Professional
Audio files
Apple iCloud
8.5
PaperPort Professional
Document collaboration
Apple iCloud
7.2
PaperPort Professional
Access control
Apple iCloud
7.6
PaperPort Professional
File search
Apple iCloud
8.2
PaperPort Professional
Device sync
Apple iCloud
9.3
PaperPort Professional

Cloud Storage Security & Administration

Apple iCloud
8.0
PaperPort Professional
User and role management
Apple iCloud
7.8
PaperPort Professional
File organization
Apple iCloud
7.9
PaperPort Professional
Device management
Apple iCloud
8.1
PaperPort Professional

Cloud Storage Platform

Apple iCloud
8.4
PaperPort Professional
Performance
Apple iCloud
8.5
PaperPort Professional
Reliability
Apple iCloud
9.1
PaperPort Professional
Storage Reports
Apple iCloud
7.7
PaperPort Professional

Pros

  • Username and password storage
  • Secure password suggestions
  • Safari browser memory
Michelle Kelly profile photo
  • Document and directory organization
  • Editing documents
  • OCR documents
  • Scanning documents with many features to adjust the scan results
  • View thumbnails of most document types for easier identification
Diane Leigh Davison profile photo

Cons

  • The Notes app in iCloud.com lacks the same functionality as iOS/Mac, in that it doesn't recognize when you've inserted a table into a note.
  • Pages, Numbers, and Keynote aren't as up-to-date as their iOS and Mac counterparts.
  • The level of editability (adding colors, etc.) isn't there in iCloud Drive like it is with Google Drive.
No photo available
  • Better options to edit and rearrange the toolbar menus
  • Nothing else, it's really a great product!
Diane Leigh Davison profile photo

Likelihood to Renew

Apple iCloud9.4
Based on 3 answers
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
No photo available
No score
No answers yet
No answers on this topic

Usability

Apple iCloud8.7
Based on 12 answers
It does what it does behind the scenes. Whenever you do use the interface online, its functions are very simple to use
No photo available
No score
No answers yet
No answers on this topic

Performance

Apple iCloud8.5
Based on 6 answers
I have never experienced downtime or system unavailability, and the experience of using it always feels instantaneous
Matt Heerema profile photo
No score
No answers yet
No answers on this topic

Support

Apple iCloud9.0
Based on 1 answer
Apple support is quick to respond and know their product well. They will follow up with you to make sure your issue has been resolved and case can be closed.
Ravinder Gupta profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I don't think it is enterprise ready like Box or Dropbox, and seems to cater more to individual users, so I use it on a personal level just for redundancy
No photo available
I don't know of any other software that manages as much as PaperPort and have never looked as I have been using the software for over 20 years! I started using the Pro version likely about 10-15 years ago.
Diane Leigh Davison profile photo

Return on Investment

  • It is a fantastic setup and very well worth the investment in time and money.
  • It keeps everything in sync and doesn't let us down.
  • there really is no negative for our Apple centric operation
Mike McCloskey profile photo
  • The cost is truly minimal for the amount of daily use of the software
Diane Leigh Davison profile photo

Pricing Details

Apple iCloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

PaperPort Professional

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details