What users are saying about

Apple iCloud

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379 Ratings
6 Ratings

Apple iCloud

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379 Ratings
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Score 7.9 out of 101
6 Ratings
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Score 8.2 out of 101

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Likelihood to Recommend

Apple iCloud

iCloud is at its best when a single user has multiple devices and uses the same apps on all or most of those devices. Keynote, Pages, IA Writer, MindNode, and other "fully integrated with iCloud" apps are great examples of how easy it can be.It's less compelling when multiple users need a shared file repository — we just use Dropbox in that situation, and it's a good compliment.It's also less valuable when the apps being used don't directly integrate with iCloud. The valuable cross-OS integration when switching from Mac to iOS and back is much clunkier in those situations. Kick the tires using the free iCloud features before depending too heavily on it.
Jeff Eaton profile photo

Syncplicity

It's a great application to backup your data automatically to the cloud and then access later. The automatic restore of certain folders is handy and one less thing to worry about when you're setting up a new PC again. I haven't really encountered any issues with Syncplicity to have any thoughts where it could be improved or where it wouldn't work.
Ben Liebowitz profile photo

Feature Rating Comparison

File Sharing & Management

Apple iCloud
7.9
Syncplicity
8.3
Versioning
Apple iCloud
7.4
Syncplicity
9.0
Video files
Apple iCloud
8.0
Syncplicity
9.0
Audio files
Apple iCloud
8.0
Syncplicity
9.0
Document collaboration
Apple iCloud
7.2
Syncplicity
10.0
Access control
Apple iCloud
7.5
Syncplicity
10.0
File search
Apple iCloud
8.0
Syncplicity
1.0
Device sync
Apple iCloud
9.0
Syncplicity
10.0

Cloud Storage Security & Administration

Apple iCloud
7.9
Syncplicity
9.7
User and role management
Apple iCloud
7.7
Syncplicity
10.0
File organization
Apple iCloud
7.9
Syncplicity
10.0
Device management
Apple iCloud
8.1
Syncplicity
9.0

Cloud Storage Platform

Apple iCloud
8.3
Syncplicity
8.5
Performance
Apple iCloud
8.4
Syncplicity
7.0
Reliability
Apple iCloud
8.8
Syncplicity
10.0
Storage Reports
Apple iCloud
7.6
Syncplicity

Pros

  • Apple iCloud integrates beautifully with the entire Apple ecosystem. Whether you are using a MacBook, iPhone, and/or iPad they will all sync at a moments notice through iCloud.
  • As a company, Apple has a strong reputation for security. Many cloud storage providers share huge amounts of user data, however, Apple prides themselves on avoiding that.
  • Even though Apple iCloud is optimized for Apple devices, data stored on the cloud can be accessed through a web browser on a computer running essentially any operating system.
No photo available
  • By default, it is setup to backup my Desktop Shortcuts, My Documents, and my Internet Explorer Favorites folders. When I sign into a new PC, it automatically syncs these items, making it easy for my data to travel with me.
  • I'm able to easily share my items/folders with coworkers, granting them read or read/write access as required.
  • I like that items that are shared with me allow me to choose to sync them to my PC or not. This allows me to sync smaller items like documents and spreadsheets, but keep things like webex recordings stored in the cloud and not using up gigabtyes of space on my PC. :)
  • I like that, during times when I want to free up resources, I can pause the syncing of files.
Ben Liebowitz profile photo

Cons

  • The user interface of the web version of iCloud is in need of a facelift.
  • Sometimes it seems like sharing large files from iCloud to other users who are not using iCloud can be problematic. I've had people report to me that they were unable to view the information that I shared with them.
  • iMessages on Mac needs to have more efficient keyboard shortcuts.
No photo available
  • I would appreciate it if it backed up more than just Desktop, Favorites and Documents by default. I'm not sure if this was something chosen by my employer, but it would be nice if the whole profile folder was backed up by default, so my pictures, music, and videos folders were included.
Ben Liebowitz profile photo

Likelihood to Renew

Apple iCloud9.4
Based on 3 answers
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
No photo available
No score
No answers yet
No answers on this topic

Usability

Apple iCloud8.7
Based on 18 answers
It does what it does behind the scenes. Whenever you do use the interface online, its functions are very simple to use
No photo available
No score
No answers yet
No answers on this topic

Performance

Apple iCloud8.3
Based on 12 answers
I really don't see any lag time when I access files from Apple iCloud. Files are accessible immediately from what I can see. Honestly, I probably don't access large content files very often so that may be a factor. In addition, I have never noticed iCloud being the cause of any slow access to a file or slow down any of my computers or mobile devices.
Jeff Henkel profile photo
No score
No answers yet
No answers on this topic

Support

Apple iCloud9.0
Based on 1 answer
Apple support is quick to respond and know their product well. They will follow up with you to make sure your issue has been resolved and case can be closed.
Ravinder Gupta profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

iCloud integrates all my date from phone and laptop and was more affordable. I love the security and customization options. File storage and organization is great and you can't beat having all your documents in one easily accessible place. Sharing can be easier with Box or Dropbox, but manually uploading items can be a real pain.
Emily Hammell profile photo
I use CrashPlan for my personal PC at home. I think both products have their pluses and minuses. Both products allow you to backup your selected data to the cloud. CrashPlan doesn't easily allow for file sharing (CrashPlan isn't really a collaboration tool as much as it is a backup tool). Both products have easy restore options. However Syncplicity automatically restoring certain data when syncing with a new PC is very handy and a feature that CrashPlan doesn't offer
Ben Liebowitz profile photo

Return on Investment

  • iCloud saves me time with syncing between my devices. Saving time saves me money.
  • iCloud makes it easy for me to develop my presentations on my iPad and have them ready almost immediately on my Mac.
  • iCloud allows me to work from anywhere because I can get my documents whenever I need them.
Shawngela Pierce profile photo
  • The ease of use saves me a lot of time.
  • Being able to easily share files with my coworkers also saves me time.
  • This allowed my company to reduce the size of our file server and in doing so, reduced our storage budget.
Ben Liebowitz profile photo

Pricing Details

Apple iCloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Syncplicity

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details