What users are saying about
Apple iCloud
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377 Ratings
Apple iCloud
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
377 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 7.9 out of 101
Based on 377 reviews and ratings
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 7.3 out of 101
Based on 1 reviews and ratings
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Likelihood to Recommend
Apple iCloud
Best for Apple devices in backing up and syncing data across multiple devices. Absolutely excels at restoring devices or setting up new devices to be exactly how your old device was. Not as great if you want to use Google or Microsoft products or services. In these cases iCloud will do nothing other than a primitive document and photo storage solution if you are willing to manually use it.
Software Engineer
Earth NetworksComputer Software, 1-10 employees
Workrooms
It's good for small, agile projects.
Web Developer
celum GmbHTelecommunications, 51-200 employees
Feature Rating Comparison
File Sharing & Management
Apple iCloud
8.1
Workrooms
5.8
Versioning
Apple iCloud
7.9
Workrooms
3.6
Video files
Apple iCloud
8.4
Workrooms
5.5
Audio files
Apple iCloud
8.5
Workrooms
5.5
Document collaboration
Apple iCloud
7.2
Workrooms
6.4
Access control
Apple iCloud
7.6
Workrooms
8.2
File search
Apple iCloud
8.2
Workrooms
—
Device sync
Apple iCloud
9.3
Workrooms
7.3
Advanced security features
Apple iCloud
—
Workrooms
4.5
Cloud Storage Security & Administration
Apple iCloud
8.0
Workrooms
—
User and role management
Apple iCloud
7.8
Workrooms
—
File organization
Apple iCloud
7.9
Workrooms
—
Device management
Apple iCloud
8.1
Workrooms
—
Cloud Storage Platform
Apple iCloud
8.4
Workrooms
—
Performance
Apple iCloud
8.5
Workrooms
—
Reliability
Apple iCloud
9.1
Workrooms
—
Storage Reports
Apple iCloud
7.7
Workrooms
—
Project Management
Apple iCloud
—
Workrooms
6.4
Task Management
Apple iCloud
—
Workrooms
9.1
Scheduling
Apple iCloud
—
Workrooms
5.5
Mobile Access
Apple iCloud
—
Workrooms
3.6
Search
Apple iCloud
—
Workrooms
5.5
Visual planning tools
Apple iCloud
—
Workrooms
8.2
Communication
Apple iCloud
—
Workrooms
4.8
Notifications
Apple iCloud
—
Workrooms
3.6
Discussions
Apple iCloud
—
Workrooms
4.5
Internal knowledgebase
Apple iCloud
—
Workrooms
6.4
Pros
- One of the best examples is that it provides its users with means to store data such as documents, photos, and music on remote servers for download to iOS, Macintosh or Windows devices, to share and send data to other users.
- It acts as a data syncing center for email, contacts, calendars, bookmarks, notes, reminders (to-do lists), iWork documents, photos and other data.
- Instead of being reliant on manual backups to a computer, iCloud provides the means to wirelessly back up iOS devices directly to iCloud.
- A plus is that one can manage their Apple devices if lost or stolen.
Multimedia Design Specialist
SonocoPackaging and Containers, 10,001+ employees
- Task management
- File management using tags and simple search
- Adding external users for a restricted set of information
Web Developer
celum GmbHTelecommunications, 51-200 employees
Cons
- My biggest gripe is the difficulty of resetting your password. More on this later in the review.
- More data could be provided for free (Apple gives you 5G, Google gives you 15G)
- Customer support is basically non-existent.
Network Administrator II
iQorTelecommunications, 10,001+ employees
- The notification system needs to be improved
Web Developer
celum GmbHTelecommunications, 51-200 employees
Likelihood to Renew
Apple iCloud9.4
Based on 3 answers
It is a very necessary product if you are using Apple devices. If you are then you should utilize it.

Verified User
Project Manager in Information Technology
Higher Education Company, 201-500 employeesNo score
No answers yet
No answers on this topic
Usability
Apple iCloud8.7
Based on 12 answers
I gave Apple iCloud an 8 because even when I can't quite figure something out, there is almost always a forum that I can use Google to find where they have unpacked every aspect of the issue that I'm running into. Apple iCloud has so many users that there are tons of people that are willing to walk you through any issues.
Executive Director
Youth Empowerment through Arts and HumanitiesNon-Profit Organization Management, 1-10 employees
No score
No answers yet
No answers on this topic
Performance
Apple iCloud8.5
Based on 6 answers
I am giving iCloud this rating because even though I do not like it, it is still an excellent platform. It is very secure, relatively fast and it does work. For a tech-savvy user, iCloud would be an ideal choice. I do not like the fact that iCloud locks your device to your personal iCloud, and I would prefer if this was optional.
Network Administrator II
iQorTelecommunications, 10,001+ employees
No score
No answers yet
No answers on this topic
Support
Apple iCloud9.0
Based on 1 answer
Apple support is quick to respond and know their product well. They will follow up with you to make sure your issue has been resolved and case can be closed.
Technology Architect and Team Lead
CGIInformation Technology and Services, 10,001+ employees
No score
No answers yet
No answers on this topic
Alternatives Considered
Selected iCloud just because it is necessary for owners of Apple/iOS devices.
Director of Public Policy
The Committee for JusticePublic Policy, 11-50 employees
Web Developer
celum GmbHTelecommunications, 51-200 employees
Return on Investment
- Negative benefits. There was a significant expectation, followed by frustration.
Inventor
Self-employedInformation Technology and Services, 1-10 employees
- Can't really nail that...
Web Developer
celum GmbHTelecommunications, 51-200 employees
Screenshots
Apple iCloud—
Pricing Details
Apple iCloud
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Additional Pricing Details
—Workrooms
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No