Apple Pay vs. Paddle

I use it not only at stores in person but also online. It's so easy to use. I've been a victim of identity theft before and I just feel safer using it online than entering my individual credit card info every time. Plus I get cashback on purchases!

Incentivized

I wouldn't recommend them to anybody because their support is getting worse and worse and their business processes require you to contact support whether you want to or not. You will be forced to contact support and then wait for days to get any meaningful response that's not a copy/pasted sentence from FAQ.

• Apple Pay is extremely easy to access because you can access it whether you've unlocked your phone or locked it.
• Apple Pay does a great job listing historic transactions.
• Apple Pay easily allows users to add or remove different credit cards.

Incentivized

• Super easy to implement SDKs across supported platforms that support modern interface paradigms.
• Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
• Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
• Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).

Incentivized

• The ability for other integrations to still have their restricting permissions to be used. As an example, I can't use Apple Pay and still choose when I want my delivery because it's not in Apple Pay's coding to allow outside restrictions.

Incentivized

• Analytics could support more flexible analysis of reported data and better custom events.
• More customization of the drop in purchase UI on the web without the need for a full custom site integration.
• Sometimes communication from their front line support staff has gone to the wrong address.

Incentivized

It's now a standard.

Incentivized

Extremely effective and easy to use.

Incentivized

Our choice to use Apple Pay was made because of the fast and easy access to funds, it is largely accepted by most vendors and it is a knowingly secure platform for transactions. Making it a trusted and effective resource for our company to utilize. We also found the setup to be more user-friendly.

Incentivized

We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. Paddle does all this in their checkout process.

Incentivized

• less time spent entering credit card numbers online
• it has great security features
• it's portable, since it's built in to my phone

Incentivized

• We wanted to grow faster, which was possible once we integrate recurring payment gateway. And we've got Paddle to do that.

Incentivized