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Top Rated
175 Ratings
86 Ratings
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Score 6.7 out of 100

WatchGuard Network Security

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Top Rated
175 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

Apple Remote Desktop

For a small deployment of macOS, I can see where Apple Remote Desktop could suffice. I can see where a company that is strapped for cash could benefit from a knowledgeable employee using it to automate some tasks. I am not comfortable giving an estimate number-wise.For a large deployment of macOS or iOS, this would be a very inappropriate tool. There are far too many obstacles for an app like Apple Remote Desktop to successfully manage a large fleet of macOS computers or really any number of iOS devices. You simply need an MDM solution in this day and age. This will become increasingly necessary, even in small numbers, but MDM providers have started to provide solutions for customers in these situations.
Anonymous | TrustRadius Reviewer

WatchGuard Network Security

For the size of businesses that I am involved with, the WatchGuard products are an excellent fit in terms of pricing, capacity, performance and reliability. The products are scaled for both main office or branch offices or warehouses. I have yet to not be able to come up with the correct solution for businesses. The pre-sales staff has excellent product knowledge and has always made the right recommendations.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

Apple Remote Desktop
7.8
WatchGuard Network Security
Screen sharing
Apple Remote Desktop
10.0
WatchGuard Network Security
File transfer
Apple Remote Desktop
5.9
WatchGuard Network Security
Instant message
Apple Remote Desktop
9.6
WatchGuard Network Security
Secure remote access with Smart Card authentication
Apple Remote Desktop
8.0
WatchGuard Network Security
Access to sleeping/powered-off computers
Apple Remote Desktop
5.5
WatchGuard Network Security
Over-the-Internet remote session
Apple Remote Desktop
10.0
WatchGuard Network Security
Initiate remote control from mobile
Apple Remote Desktop
2.5
WatchGuard Network Security
Remote management of servers & workstations
Apple Remote Desktop
9.8
WatchGuard Network Security
Remote Active Directory® management
Apple Remote Desktop
10.0
WatchGuard Network Security
Centralized management dashboard
Apple Remote Desktop
4.9
WatchGuard Network Security
Session record
Apple Remote Desktop
6.9
WatchGuard Network Security
Annotations
Apple Remote Desktop
6.0
WatchGuard Network Security
Monitoring and Alerts
Apple Remote Desktop
9.5
WatchGuard Network Security
Multi-platform remote control
Apple Remote Desktop
10.0
WatchGuard Network Security

Firewall

Apple Remote Desktop
WatchGuard Network Security
8.1
Identification Technologies
Apple Remote Desktop
WatchGuard Network Security
8.4
Visualization Tools
Apple Remote Desktop
WatchGuard Network Security
7.2
Content Inspection
Apple Remote Desktop
WatchGuard Network Security
8.3
Policy-based Controls
Apple Remote Desktop
WatchGuard Network Security
8.7
Active Directory and LDAP
Apple Remote Desktop
WatchGuard Network Security
8.1
Firewall Management Console
Apple Remote Desktop
WatchGuard Network Security
8.9
Reporting and Logging
Apple Remote Desktop
WatchGuard Network Security
7.3
VPN
Apple Remote Desktop
WatchGuard Network Security
8.1
High Availability
Apple Remote Desktop
WatchGuard Network Security
8.6
Stateful Inspection
Apple Remote Desktop
WatchGuard Network Security
8.2
Proxy Server
Apple Remote Desktop
WatchGuard Network Security
7.8

Pros

Apple Remote Desktop

  • Automator Actions: This is a very cool feature and cost saving as it reduces human effort by automating the workflow of tasks.
  • Curtain Mode: This lets you block your local user's view of the desktop while performing administrative tasks.
  • Spotlight Search: It can perform lightning fast searches on machines using the spotlight search feature of OS X and thus saves a lot of time.
Ravinder Gupta | TrustRadius Reviewer

WatchGuard Network Security

  • URL Filtering: Extremely effective for blocking of questionable content and protecting from phishing sites.
  • Antivirus: Our clients have seen far fewer active threats when a WatchGuard Network Security Device is in place.
  • Data Loss Prevention: A valuable tool for our clients who require more security when it comes to metadata and personal data leaving the network.
Tracy Atwood | TrustRadius Reviewer

Cons

Apple Remote Desktop

  • I would like to see more included Unix scrips that can be pushed to clients.
  • Inclusion of a way to remote control or screen share with Windows machines would be useful, as I manage a handful of Windows machines. While this would be possible using VNC on the Windows machines, including the ability to connect using Windows terminal connections would be awesome, for me.
Anonymous | TrustRadius Reviewer

WatchGuard Network Security

  • Partner communications on technical issues. For example the undocumented feature of SDWAN hidden route. There is still no documentation on that.
  • Too infrequent communications about high incidence technical support issues. We do not want to have to be encountering known issues and then having outages or problems that we then have to put in tickets about.
  • Pay attention to your most highly technical partners, not just those that sell a lot of equipment. The highly technical partners can and do provide very usable feedback that can make the products better.
  • WG wants partners to build relationships with people inside WG so we can drive solutions to problems, but too frequently, we get no response to emails sent to the proper internal resources about legitimate issues.
Felicia King | TrustRadius Reviewer

Likelihood to Renew

Apple Remote Desktop

Apple Remote Desktop 10.0
Based on 2 answers
We use it on a daily basis and works well in our environment and could see how other Apple owned organizations would benefit.
Brian Sossamon | TrustRadius Reviewer

WatchGuard Network Security

WatchGuard Network Security 9.8
Based on 3 answers
To be replaced, we would need to see a clear set of reasons that acutely address the points I have made in favor of this solution, and they would need to be Cheaper, easier to use, give more clarity into the networking, and create easier dashboards and reports for managemnt of users networking and threat actors attempts to compromise the network.
Bill Holmberg | TrustRadius Reviewer

Usability

Apple Remote Desktop

Apple Remote Desktop 9.7
Based on 3 answers
The user interface is amazing. You don't have to dig in to look for options. It's not overwhelming and yet a powerful utility.
Ravinder Gupta | TrustRadius Reviewer

WatchGuard Network Security

WatchGuard Network Security 8.5
Based on 98 answers
I first started using WatchGuard firewalls about 20 years ago and found them easy to pick up and learn. Since then I have had experience with many other types--Sonicwalls, Palo Altos, and Cisco Meraki, just to name a few--and I still find the that WatchGuard is the easiest to deploy and work with. I still use the management software (vs. the newer web interface) and it's just very easy to find what I need and to make changes.
James Graham | TrustRadius Reviewer

Support Rating

Apple Remote Desktop

Apple Remote Desktop 5.3
Based on 4 answers
I've never had to get support for ARD, so I can't give a real opinion.
Isidoro &quot;Roy&quot; Jovero | TrustRadius Reviewer

WatchGuard Network Security

WatchGuard Network Security 8.0
Based on 7 answers
I give this rating as a result of almost 20 years of interfacing with WatchGuard technical support. Of all my vendors that I have to deal with WatchGuard is one of the best I have ever dealt with bar none. I have seldom finished a call to them without a solution. If they by chance don't have the solution, they will figure it out and get back to you ASAP as well as update the casefile online. Technical support is available via phone and web portal. It takes a few minutes to create a case online, assign a priority and submit. They get back to you depending on the critical nature of the issue, but you can expect urgent attention for critical and catastrophic issues.
Joe Spradlin | TrustRadius Reviewer

In-Person Training

Apple Remote Desktop

No score
No answers yet
No answers on this topic

WatchGuard Network Security

WatchGuard Network Security 9.1
Based on 1 answer
In person training is very good for the interaction with qualified trainers
Felicia King | TrustRadius Reviewer

Online Training

Apple Remote Desktop

No score
No answers yet
No answers on this topic

WatchGuard Network Security

WatchGuard Network Security 6.4
Based on 1 answer
Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.
Felicia King | TrustRadius Reviewer

Implementation Rating

Apple Remote Desktop

Apple Remote Desktop 10.0
Based on 2 answers
Very quick and easy install with no real issues
Kevin B. Richardson II | TrustRadius Reviewer

WatchGuard Network Security

WatchGuard Network Security 8.4
Based on 108 answers
Implementation of a device, with knowledge of the WatchGuard system, can be fairly straightforward for a typical school/branch office. Anywhere with a few servers will have the policy list grow exponentially and end up with a big mess of policies. We have 30 servers, along with providing local Internet. We have over 100 policies and growing.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Apple Remote Desktop

I use TeamViewer with users who are having trouble connecting to the VPN. I think TeamViewer is a good alternative when ARD isn't working. However supporting the number of users we support, TeamViewer can come with a pretty hefty price tag.
Eric Kelley | TrustRadius Reviewer

WatchGuard Network Security

I find Watchguard much easier to deploy and maintain than Sonicwall devices. I find they offer a comparable range of products and features, however, I liked the deployment process of Watchguards much more. The Cisco ASA is a great firewall as well, however, can require more in-depth knowledge to deploy. Watchguard dual WAN functionality is better than the ASA as well which requires routers outside of the ASA to maintain a true dual WAN setup.
Steve Davis | TrustRadius Reviewer

Return on Investment

Apple Remote Desktop

  • Apple Remote Desktop has a positive return on investment because for the expense to the school, the value it brings to teachers is important. The return on improved student performance is very difficult to measure financially, but there is a definite return.
  • The overall objective of education is to increase student learning, ARD does that phenomenally. Parents see the tool used and are impressed at what the capabilities of the tool can do and how it impacts how active their students are as well as how well they can learn.
  • One negative impact is that teachers rely too much on this tool rather than on actually teaching sometimes.
Christopher Power | TrustRadius Reviewer

WatchGuard Network Security

  • Blocking bad websites has saved many of our clients from any infection which saves time and money from a business being down and needing files restored perspective.
  • Automatic end user training has saved time not having to go onsite to do it ourselves.
  • Traffic and Security Reports that we use with clients to show them employee usage, blocked security threats, and growth projections.
Joshua Churchwell | TrustRadius Reviewer

Screenshots

Apple Remote Desktop

Pricing Details

Apple Remote Desktop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WatchGuard Network Security

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Apple Remote Desktop
7.4
WatchGuard Network Security
9.1

Likelihood to Renew

Apple Remote Desktop
10.0
WatchGuard Network Security
9.8

Usability

Apple Remote Desktop
9.7
WatchGuard Network Security
8.5

Support Rating

Apple Remote Desktop
5.3
WatchGuard Network Security
8.0

In-Person Training

Apple Remote Desktop
WatchGuard Network Security
9.1

Online Training

Apple Remote Desktop
WatchGuard Network Security
6.4

Implementation Rating

Apple Remote Desktop
10.0
WatchGuard Network Security
8.4

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