Likelihood to Recommend ApplicantPro is well suited in a environment where an employer isn't hiring a ton of people - this is because ApplicantPro is built with some automation, but you do have to pay attention to each individual candidate. ApplicantPro would be less well suited for a company looking to hire a lot of people or a company where they want to post a ton of different jobs
Read full review PeopleMatter is well suited for location based, hourly hiring, and I would highly recommend it for onboarding in any scenario. It is not well suited today for corporate or professional recruiting. The onboarding and compliance components serve all audiences very well.
Read full review Pros Notifies me when someone has applied for a position. Send follow-up emails to applicants. Relatively easy to set up a job posting. Read full review Simplifies the On-boarding process. Easy to find and sort through applicants based on the individual store needs. Ensures all onboarding is complete before moving forward with the new hire. Integrations aid us in ensuring data flows through all systems based on our needs. Ensure the data is correct and duplicate entries no longer need to be made. Customer service is quick to answer and solve your questions. System is simple to use, our restaurant managers love the look and feel of the product. Read full review Cons Recently it has been a bit harder to push jobs to my Favorite job boards. Can be hard to reach a CSR for help. Read full review I wish PeopleMatter had an option to limit the visibility of attachments. The MyDocuments section allows one to upload important documents pertaining to the employee but because we use PeopleMatter like an online employee file... there are just some things the employee does not need to see. PeopleMatter has an option to have the employer upload documents they wish new hires to view and sign before their first day (i.e. policies, handbooks, etc.). However, it would be nice to make certain documents available to the job that the document pertains to. For example, there is a delivery driver statement that should be reviewed and signed by delivery drivers but this document shows up for all the other positions too such as for servers, cooks, and bartenders who do not need to read or review this document. Read full review Likelihood to Renew It is a solid product that is easy to use and implement.
Read full review I would definitely renew our use of PeopleMatter, because it would not be beneficial or cost effective for us to go back to doing it in house. If they are willing to listen to our needs and wants and update the program for the better on a regular basis why would you. I feel like we got in on the ground floor and we are evolving with them
Read full review Usability It is extremely simple to use.
Read full review Support Rating The account reps were easily reachable. I have made different types of recommendation, especially about the communication part. There are videos and a help center with fairly quick response times. I can easily update my career site, and they even have a text to hire option. I have not used that yet, but we are discussing it.
Read full review Implementation Rating I would just say make sure you really think about how you are setting up the product. Are you using the roles correctly? Can we automate any processes
Read full review Alternatives Considered We tried using
BambooHR 's built in job applications. It didn't post to near as many job sites and that is why we switched.
Read full review PeopleMatter is straight forward and easy to use - from the administrative side it is virtually an out of the box process. You plug in your locations, jobs, and availabilities, know your Onboarding steps, add a link to your website an go! It's not perfect but this was our first experience with any type of applicant tracking/onboarding/LMS - the reporting is more dynamic now than in the beginning and it is an evolution into what we truly can use!
Read full review Return on Investment ApplicantPro has given us a cost-efficient way of getting our jobs out to several free job sites and does a great job of integrating with Indeed. We typically get a great flow of candidates when we post with ApplicantPro. Read full review We have reduced the followups with hiring almost by 90%. With reduced follow-ups, we don't have to have multiple people wasting their time on making sure that all hires have completed the required documentation. We had zero failures in missing hiring documentation. No more paper performance appraisals. Everything is online and easily trackable. Read full review ScreenShots